This review is in addition to a review I wrote about a different job Platinum Plumbing did for me. After 7 years or so I once again called on Platinum Plumbing for a project. Replace the first floor baseboard with high output baseboard. Peter measured the job up and returned with Christian another day to complete the work. I admit I was impressed with the concern that was paid to how each peice was installed. A level and tape measure was used on each peice of baseboard to insure that when completed the entire run was the same height and on the same plain. Each cover was trimmed if needed so it fit together properly. When they were done they cleaned up after themselves and even helped me put my things back, which they didn't have to do. I could say I'm happy with the work they did and leave it there. The truth is I'm really impressed with the work did, it came out more beautiful than I hoped. They showed more attention to detail than they had to, and the price was very competitive. Its been 7 years and Pete is still doing really prideful work. I highly recommend you give this company a chance to work at your home or business. Im certain you're going to be impressed with the end result. Henry. read more

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Did a great job fixing our link in the show drain line. Located the issue and reached it from the bathroom below with minimal damage. Project was completed in good time and at a reasonable cost read more

Very satisfied with Platinum. If I could I'd give them more than five stars. Friendly and responsible, Pete and his assistant Chris replaced an old toilet. I told them what I wanted and they met me at Home Depot with the toilet, ready to go. The installation took less than an hour. They've earned another satisfied customer. Highly recommended. read more

The Platinum team is prompt, professional and the pricing was very reasonable. Platinum is officially our go to plumbers!! Thanks again for the top notch work! read more

5 stars for Pete and his crew at Platinum Plumbing! They have now helped me several times and are always super responsive, quick to assess the issues and very fair with pricing. Whether it's gas or oil boiler issues, replacing hot water tanks, leaky faucets, running toilets, etc they have always stepped up and done a great job overall. I have found their service level stands out amongst a sea of mediocre plumbers. Hire with confidence! read more

I have found a reliable plumber! Pete replied right away and scheduled an appointment to do the needed work. He and Chris arrived as planned, winterized the outdoor water lines and they will return in the Springtime to open it up for next season. Pete assured me he could handle any plumbing issues going forward so he is now my "go-to-guy! ". read more

Platinum Plumbing Service - A happy customer - Plumbing Near Me

Upstairs tub drain was leaking to the downstairs so problem was identified and replaced. I'm pleased with the service and the minimal damage to ceiling to swap piping read more

Platinum Plumbing Service - This is the new piping to replace my old leaking pipes . Tub and sink are draining fast now no leaks . - Plumbing Near Me

excellent attention to detail and used high quality materials. Great communication when setting appointment and confirming. reasonable price too read more

Pete's precise work and knowledge were instrumental in the successful installation of a tankless water heater in my home - quite a project. He guided us through the decision-making process in a most fair and honest way. He's an excellent, smart communicator. We'll continue to work with Pete for future needs. read more

I called on a Tuesday for a leaking toilet and was quoted a price for repair with an appointment for next day, I asked for a call half hour before arrival and got a call earlier than expected to see if I was available and they arrived 10 minutes later. Peter and Chris were pleasant, professional and repair cost was less than quoted once completed. Overall positive experience. read more

Peter from Platinum Plumbing is hands down the best plumber I've worked with. He's reliable, fair, and incredibly easy to communicate with. He's helped me out on multiple occasions, always showing up when needed and charging reasonable rates. Today, he came back to replace a shower head I had second thoughts about, no fuss, no extra charge, just friendly service and genuine professionalism. That kind of flexibility is rare. In past visits, Peter replaced an put door spigot, repaired a bathroom pipe and also my tub spout. He explains things clearly, works efficiently, and leaves everything tidy. I never feel like I'm being upsold, just honest work from someone who genuinely cares. If you want peace of mind and a plumber who goes the extra mile, Platinum Plumbing is the way to go read more

Great service from Peter and Chris! Our kitchen sink was leaking and I called their number. Peter picked up immediately and asked me to send him a photo of the problem. He gave me a quote within 10 minutes and said he could be at my house in 1hr. He arrived on time with Chris and they both fixed the sink in record time. I will definitely be using them again for any plumbing issues. read more

You will not find a better and honest plumber than Pete from Platinum Plumbing. I selected Platinum because of all the positives reviews that I read and they were all on the money. I had several leaks under the kitchen sink, bathroom sink and a crack in a cast iron soil pipe from the 2nd floor toilet. Pete & Chris came to my home survey the issues and gave me a fair price for all the jobs which also included replacing an aging 50 gallon hot water heater. They worked non-stop from 10:00am to 4:00 pm and completed all the work in one day. I would highly recommend Pete & Chris for all my plumbing issues. They are true professionals. read more

Platinum Plumbing Service - Before and after of cracked cast iron soil pipe. - Plumbing Near Me

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These guys answered the call and they performed exactly like you a homeowner would want. Pete is very personable. A joy to deal with. I would recommend these guys going forward. While they were here, I was trying to think of something else they could do. Simple house, don't need much. Thanks to you and your guys Pete. ps. That screen saver looked good... read more

I received immediate response from Pete the owner when I called and set up an appointment. There were several leaks at my elderly mother's house along with a drain line backup in which Pete diagnosed everything right away. He gave me a fair price and started right away. Pete was a gentleman,a pleasure to deal with and an experienced professional. Obviously I highly recommend his services. Thanks Pete! read more

Pete was quick to respond and set up an appointment. He did a great job on unclogging my drain and replacing some of my pipes at what I would consider a very affordable price. Not to mention that he and Christian left the place cleaner than when they came. And they were very nice guys on top of everything. I would recommend them without hesitation. read more

Called in Pete when 1-800- plumbers sold me a water heater I didn't need. Platinum quickly IDed the actual problem with my gas furnace. Professional, fast and a good guy to deal with. read more

Honest, personable, and fairly priced. I called to have several valves replaced in my basement and a whole house water filtration system installed. Pete gave an honest quote and a very fair price. He walked through my full system with me, answered all of my questions patiently and showed up on time as scheduled. He did not try to upsell me unnecessary features on the water filter and helped me build a system that accomplished my exact needs. Not only would I recommend Pete here if you're in need of a plumber but have already shared his business card with several friends in my neighborhood. read more

I needed a faucet replaced in my bathroom. Pete got back to me very quickly with a reasonable estimate before I even sent him a photo of the job. He called us ahead of time to let us know that he would be here a little earlier than the appt. Pete and his assistant were very friendly and they did a great job. They cleaned up after the job too. I would definitely contact Pete again if I need any more work done. Platinum Plumbing has a great rating on Yelp and I can see why. Highly recommended. read more

We've used Platinum to replace our old water heater and for leaky pipes under our home. We are happy to say that the company is honest and fair and does quality work. We'd recommend them to anyone in need of a good plumber. read more

Very happy with the service from Platinum Plumbing. The other day we had some issues and noticed some wetness/small puddles in the basement and wanted to get the situation looked at, called a few plumbers and many were busy, some gave crazy estimates, and then we landed on Platinum. They came over promptly the next day, earlier than we said by a bit, and came in to look at the problem. We discussed the history of our plumbing, he surveyed the area and troubleshooted what the problem could be. Upon inspection noticed that the air vent had clogged solid, frozen, with TP and other buildup that needed to be cleaned out, so it was a quick and easy fix. The job cost also was a standard base rate, affordable and appropriate for the work and expertise showcased. 5 stars, highly recommend! read more

Pete got email photos of my 3 projects, came and made a supply list, went to the local Lowe's, and returned to electrically auger and unclog the kitchen sink drain line, replace a (supplied) kitchen Moen faucet as well as all the under-sink pvc piping, and unstuck the handle of my basement water main line into the house. He was efficient, professional and really nice, and the price was very reasonable. He even braced a pipe he didn't think was stable enough for his high standards. Excellent experience! read more

Peter was very polite, accommodating and knowledgeable. He spent time diagnosing our problem and explaining the options. He wasn't pushy, no pressure and said to call him if we feel we need further help. Will definitely use him again when needing plumbing assistance. read more

It was great having a small family business doing work at my house. Given how the sewer lines were above ground, they installed a pump to allow me to have a sink in my basement. The reason that I needed this sink is for my aquarium hobbies. And long behold, not only were they great plumbers, but they are also into aquariums themselves. A few things I like to say about them... They are honest people doing professional work. They communicated well and were able to commit to their pricing. They did their best to make this work for me with discussion. In case you are wondering why they may not take your phone calls immediately, they are also the same people responding to Yelp and texts. Their phones were ringing while both of them were busy working on my sink. In my first picture, you can see that both of them are busy trying to fit all the pipes and etc.. Definitely text them and you will hear back from them shortly. Great communications is the key to develop good relationships with customers. They responded 100% of the time. Given that I was busy with work and meetings, texting back and forth to work out project costs seem to work great for me and them. Lastly, I just want to say that I highly recommend them. read more

Platinum Plumbing Service - Plumbing Near Me

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Excellent job. Very appreciative of the quick response and professional service. Would absolutely call again!! But hope to not have to :-) read more

Punctual, professional, friendly, with high quality of work. I will definitely call here for future needs and know that I will not call for other quotes as the value of their service was the best around. Thank you for your help! read more

Based on his excellent Yelp reviews I reached out to Pete through Yelp to fix a leaking kitchen faucet. Pete replied quickly and texted me his base price for a visit and labor ($185). I agreed and he arrived within the hour. Pete was polite and pleasant. He took a look and said we needed a new hose for the pull-out faucet as well as a drain repair, then went out to buy the necessary parts. At first Pete bought the wrong sized hose for our particular faucet and then tried to use it anyway. When that didn't work (the hose was too big and couldn't be threaded through our faucet despite many lengthy attempts), he finally went out to buy the correct part stating he'd be back in 20 minutes. We waited over an hour with no contact from Pete. I wondered what was taking so long so called him. Pete said he'd be back in 20 minutes - turned out to be another 45. When he finally returned Pete told us he had driven out to Suffolk County to get the right part. We appreciate his efforts but it would have been nice to know about the delays beforehand. With the right parts Pete completed the job in less than half an hour. The final price was nearly 50% more than the original quote, presumably due to the drain repair. Would have preferred knowing the total price (with explanation) before the end of the job. However, given the amount of work Pete did the cost seemed reasonable enough and the repair has held up fine. read more

Once again i was over my head with a dishwasher tail I broke. I called and ad luck would have it platinum was able to respond almost immediately. Cant thank them enough for the repair and cost. If you want a honest professional call this company read more

Has to update my review. Wish I could give more than 5 stars! Heating systems works BETTER than I remember it EVER working. Not related to the Platinum, but a real customer in Nassau County. Never expected this kind of service! Not tried to sell me anything other than this repair at a VERY REASONABLE price. Honest and competent. Again, thanks guys. The true value of service is a great recommendation and you EARNED IT!!!! read more

I requested a quote for hot water heater repair and was provided a quick response with follow-up questions. After providing further information, I was sent a quote but due to the distance from the normal place of business to my location, we were unable to use the service. I recommend them because of the quick response and honest answers to questions. read more

Absolutely excellent! Reached out Saturday, Pete was able to come over Sunday morning, and he was prompt, thorough, professional, very friendly, and most importantly, fixed it! No hesitation using this company if/when something comes up. read more

Today is Christmas Eve and I want to write how grateful my family and I are that Pete made the time to stop over early today and solve our plumbing issues. I woke up to no running water in my bathroom and heat issues. I texted Pete and without hesitation he came at 8am. He made the time to come over and spend at least over an hour diagnosing my plumbing issues. He would not leave until my problem was solved and even unclogged my sink in between! He truly loves what he does and it shows. He's a good person and honest, that is rare these days when most people are more focused on making a buck than helping a fellow human. I will continue to use his services and recommend his business to all my friend for life. You can't go wrong with this business. I would give ten stars if I was allowed! read more

Looking for a great plumber? Afraid of calling plumbers because they're too expensive and unreliable? Call James! Called on a Wednesday afternoon, spoke with James. I wanted a new hot water heater put in. They were free to install the VERY NEXT DAY! Price was great, work was fast, installation took less than 2 hours. They took the old heater and cleaned up, the job was done perfectly. Don't worry, just call Platinum! read more

I needed a new steam boiler and hot water heater and had the typical angst about getting ripped off by a dishonest plumber. I call Platinum Plumbing and spoke with James and was immediately put at ease. He gave me a very fair quote and did a wonderful job from start to finish. They worked very clean and safe. I was a chief engineer in an office building for twenty years and dealt with loads of tradesmen and these guys were the tops. They don't talk down to you or try to bs you. They come in and do the right thing. There were no problems and both units are running perfectly. I would use them again and will be recommending them to my family and friends. read more

Plumbing issue- and you find yourself filled with dread. From out of state? Frightening. Yelp research and set up and appointment with James. Communication was quick and excellent. Service was tremendous, no fuss, no muss. The price was fair and didn't make me want to cry. Our second visit to finish a couple other items is already on the books. Honest, responsive, straightforward. I can not think of anything more important and I must recommend Platinum Plumbing highly. read more

I hired Platinum based on reviews posted with yelp. They are good people who are very knowledgable. They did an excellent job and have pride in their work. I would recommend their services. read more

Had an issue with my baseboard heating. They are extremely responsive, and were able to fix my problem quickly. Walked me through the problem, and explained everything step by step. Would highly recommend them for all your plumbing needs. Wouldn't hesitate to do business with them again. read more

Found the leaks around the bowl so I figured the two toilets were not set right. Called Platinum during this very special time in our lives and without hesitation they came the next day. They were so polite and properly outfitted with PPE so that was great. We then found the bigger issue with the stack pipe was cracked. They were so nice and said don't worry that's what we do. They were true five star. The fair price is just the cherry on top. read more

Platinum Plumbing Service - Repair - Plumbing Near Me

Let me just start by saying, "Pete is a Godsend!" My Family and I are in the midst of a gut and reno and needed some plumbing taken care of. I had (2) other vendors on the line, one cancelled 15 minutes before scheduled appointment and the other....no response after initial communication. The latter is disgustingly unprofessional! I reached out to Platinum Plumbing and within minutes had a response, a quote and a scheduled appointment for later that same day. Pete showed up on time, summed up the task at hand and tackled it. All the while carrying a pleasant conversation with me. I will not hesitate to call on Platinum Plumbing Services for my next job. Thanks again, Pete :-) read more

Stay away from this company I don't think they are licensed plumbers. I reached out on yelp for an estimate to disconnect a water heater and furnace while I had work done in my basement and then have it reconnected when the work was done. James (who said he is one of the owners) messaged me with his phone number and asked me to call him to discuss. I called and we discussed the project. He said he would send me an estimate the next day. The next day he emailed me what I guess he thought was an estimate. It was just an email that had a brief description of the work and a price at the bottom. No name of the company, license number, or payment details. I texted James if he could send me a formal estimate with the company name and license number. I never got a response back. I texted him multiple times and called and never got a response. Also, his voicemail is full so you can't even leave a message when you call. I believe that they are not licensed and that is why they never responded back once I asked for a license number. This company is so unprofessional and I am glad I didn't get to point of having them do work in my home. I also needed my sewer pipe replaced so they lost that job as well. I would have also recommended them on my school district Facebook group because people are always asking for reliable plumbers. read more