We decided to go with Pet Cremation By Water when our dog passed. Phillip arrived quickly, acted…read morecompassionately and with much care and respect for us and our dog. We received the urn 5 days later. We highly recommend using Pet Cremation By Water.

We took our beloved family cat Winnie to Cremation by Water last Saturday after a very tragic day…read more I cannot say enough great things about Philip and his staff. Philip explained the process delicately, and thoroughly to us. He was empathetic towards us and handled our sweet Winnie with the utmost respect and delicacy. They were courteous and compassionate in all of our interactions. I would recommend this business to anyone that has experienced a loss as they will handle every moment with care.

Peter provided professional service for our family. He was patient and gentle throughout the whole…read moreprocess, even outside of business hours. It was something we needed during this difficult time. The associated website provided adequate information on pricing and expectations; we were given further details upon request. Located in the back office of Haben Funeral Home. Their staff were also helpful in leading us to the right place when we went through their entrance.

My best bud Max the Cat passed over the Thanksgiving holiday. As this was my first pet to pass I…read moredid not know what to do. He was more than a pet, he was family. I called Cherished Companions and was glad I did. They handled the situation with professionalism and dignity. Peter Haben was kind, considerate and compassionate as I walked through the process. I brought Max home today (12/06/2025). I can't be more pleased with the service. Very highly recommended. Thank you!

I lost my little dog Sophie on March 6. It was very sudden, and I think I was in shock for the…read moremajority of the day. I got rid of my car a few years ago since I live in the city, and this day just happened to be a terrible rainy weather day. They have a pick-up service and sent someone to pick her up in the terrible weather. The lady was super nice and explained to me what I could order and expect. That pick-up service was so nice considering the whole day and the fact that I was pretty useless at that point. About three weeks later, on a Saturday, I was able to pick up my little girl at the place which is located inside Bohemian National Cemetery. You can tell that Bob really cares about all the animals that come through his door. To the wonderful ceremony and especially to the part that I was especially fighting tears over: the little rubber ducky who would be Sophie's best friend in heaven. Sophie loved toys like no other dog. I have so many wonderful keepsakes of little Sophie. Thank you a million for taking such good care of my little girl.

This is the 3rd time I had to use this place . It gives me such closer at a terrible time of losing…read moremy family Member. Mr Shaw is so caring of my cat and the ceremony he does is so wonderful. Will continue to go here when I need it.

Worst vet experience I ever have . I called to discuss charge on my emailed bill and I thought they…read moreshould get it approved. My dog was being seen for an infection in his dewclaw. Over the phone I was told they did extra services that they didn't tell me about. So the cleaned my dogs ear but never told me that he has an ear infection and needs to be seen again by another vet because we parted ways and they didn't even offer to prescribe the ear meds. Terrible care terrible communication.. if you really care about your animals I would be really careful

I want to start by saying that Dr. Thomas has always provided excellent care for my animals, which…read moreis why this situation has been so disappointing. My almost 15-year-old dog has a serious heart condition and requires regular bloodwork almost every month in order to receive her prescribed medication, furosemide. This has been an ongoing treatment plan discussed directly with the veterinarian. The bloodwork appointment I scheduled was specifically for the purpose of obtaining that medication. Unfortunately, my experience with Lorryn, the phone manager/receptionist, was extremely concerning. After the appointment, when I called regarding the medication, Lorryn repeatedly told me that it was my fault that the prescription had not been requested. During these conversations, she hung up on me three separate times while I was attempting to resolve a time-sensitive issue regarding my senior dog's medication. I was also told to "calm down" and informed that I could not speak to anyone else in the office. Because my calls were repeatedly disconnected (Lorryn kept hanging up one me), I was unable to schedule additional care I had planned for my other dog, including puppy vaccinations and a neuter appointment. While I admit that I became frustrated during the interaction and I am not proud of being upset, repeatedly hanging up on a client who is trying to obtain necessary medication for a senior dog with a heart condition is unacceptable customer service for any veterinary clinic. Dr. Thomas later contacted me personally and was professional, apologetic, and understanding of the situation. He assured me that I would not have to deal with Lorryn moving forward. However, the response from management has been extremely disappointing. Amber, the office manager, was unapologetic and informed me that there would be no disciplinary action taken regarding Lorryn's behavior. Additionally, I have not received any follow-up response from Amber or Dr. Brar regarding this situation.

During my difficult time of my beloved Daphne my cat I had for 19.5 years passed i called…read moreChicagoland Pet Cremation and I made an appointment to bring in my cat's remains. They were very nice on the phone and the service was excellent and the return of my cat's Ashes. I highly recommend them. Five out of Five Stars

We lost our first dog, Ruby, in early May. She was part of our family for over 10 years. During one…read moreof the most difficult times we've experienced, the entire team at Chicagoland Pet Cremation could not have been more compassionate, and kind. They treated Ruby with such care and respect through the whole process. We were able to pick up her ashes within a week, along with a beautiful paw print mold. We are deeply grateful for the kindness and professionalism shown to us during such a heartbreaking time. Thank you for helping us honor Ruby's memory. We will be forever grateful.

Nothing but good things to say about this company. My 17 year old cat Vigo's health took a turn for…read morethe worse rapidly. Andy was able to fit me in right away. The Dr came to my house and was fantastic. I was skeptical on in home euthanasia but I am glad I used them. The urn and paw print turned out better than I could have imagined. 100 percent will be using them again in future

Dr. Sarah was sweet, compassionate, and patient during a most painful and difficult time.read more

We showed up on 02/02/20 with our little girl, already passed away. I was (and still am)…read moredistraught. Samantha, the owner, was there by the doorway and welcomed me with open arms as I cried on her shoulder. I thank you for that. As we were ushered inside, everything-the process, was explained so wonderfully and with so much patience and understanding. We picked out what we wanted and we said goodbye to our little girl, still warm to the touch and with a relaxed snarl on her lips. The website to honor your pet is wonderful and is a place I visit almost daily. Samantha delivered our little girl and everything was neat and organized and absolutely lovely. That care means and meant the world to me. Right now, my little girl rests on her favorite blanket and we rub the urn everyday. I also made use of the "Daily Affirmations" that is sent via email which is very thoughtful and useful. Thank you all for your amazing kindness, professionalism and huge hearts and affordability. You have no idea what you all mean to us.

A few hours after my Chuckie passed away, I brought myself together and called Life After Fetch,…read morethey were so sympathetic and I'm amazed they understood two words that came out of my mouth with my uncontrollable bawling. They responded right away and made accommodations for Chuckie and I felt so comfortable letting him go with them. I couldn't deal with seeing his ashes daily so I asked them to take care of him and they reassured me he would be well taken care and in a great place in the end which I absolutely believe they did and it absolutely alleviated a little bit of the heart ache.

Great place to go and affordable, times can be tough and they make it a lot easier, definitely…read morewould recommend them

From the owner: Simple, direct cremation is cremation that typically takes place quickly after death without any…read moretype of visitation, viewing or service. When choosing direct cremation, there are some options available, identification, family only viewings and witness of cremation. Formally Care Memorial, JSR Memorial offers simple direct cremation packages starting at $1295.00. Click the link below to find out more information about simple cremation, get additional pricing options, get pricing or to start planning now. We now are offering pet cremation services for FREE. You bring the pet to Care Cremation Center for drop off, no services or viewings and then you pick-up the cremated remains. It’s that simple.

I never write reviews, but this one needed to happen. If some of these issues happened to me,…read morechances are it has happened to others. There is much more to this, but this is the summary of my experience with "compassionate" care. Just an overall horrible experience and horrible business transaction. We got off to a good start with this company. Up unto dropping our dog off to go through the aquamation everything went well. Our requests were to get our blankets back (we made this very clear), which were going to go in our bed with my wife and I. We wanted her remains put into the same urn as her brother's remains which we also brought in. We wanted both names on the name plate for the urn. Our requests could not have been any clearer. We were guaranteed our requests would be met. Once they got our money everything went completely downhill. Numerous unanswered texts, phone calls, and voicemails to check status and make sure everything was ok. Something seemed off. It was supposed to take a week from what Bryan said. Took almost 3 weeks to get the remains back. During this time, I had asked about our blankets we wanted back. Bryan informed us these blankets could have been thrown away, donated, or something. He said his commercial laundering company could have them, and he would investigate it. No call back no update. He would not give out the name of this commercial laundry company to me, I would of gone there myself to look for these. Confronted him on that. Said they would bring them back the following week and he would call, which he never did. Again. In picking up our remains and rather upset about the blankets I look over and there is just one dogs name on the plate, remember I asked for both dog names on the plate. I called him out on this, and he tried to tell me both names are on the urn... on the bottom on a sticker tag which also had our address/information on it. He tried to pass this off as that's what I asked for. It is clearly not names on the plate, and he knows this, but still tried to pass it off anyways. This is also the same tag that's on the envelope they give you, with your address on it. My wife and I had to order our own plate. He kept dragging me along in the blanket situation as if he was trying to hide something and knew it. Also, we did not get our other urn back, so they are likely using our other dog's urn for their other customers. I didn't even think of this at the time as I was so heated about everything. The one thing that did happen we asked for was both bags of remains were in the same urn. Other than that, this whole process was as far as a business transaction went was a disaster. No accountability, no apology, crappy communication, most important requests to the customer not met, making excuses, no effort to make any bit of this right. He had said that he does donate and could have donated these blankets to Young At Heart, which is a senior dog adoption center in the area. In speaking with the lady who works there, they said they had never gotten any donations from Bryan or "Compassionate" Care, nor would they take blanket donations from a cremation center for a number of reasons. So, Bryan straight up lied about that all together. Who does that? Seriously. Absolutely pathetic to say the least. All of this was a great example of how not to treat customers. An even better example of how not to do business and how not to handle a big mess up on their behalf. We will not be returning to "compassionate" care, which is unfortunate because we did like the process of the aquamation. I have plenty more to say, but this is the gist of it. Bryan was absolutely horrible to deal with after the money was paid. This was supposed to be a big bittersweet closure to moving on from 2 dogs I had for 16 plus years, and these people stained that closure. They didn't follow through with anything to make it right. I would give a 0 if I could.

Actual crooks. The FBI should investigate. I worked at a place and we never received remains back,…read morepeople were calling for WEEKS asking where their pets ashes were. They used the excuse that they were out of urns. And then all of a sudden when the police were involved, these people show up with like 40 different remains. You are most likely getting concrete, etc or something else than your pet's remains. Avoid like the plague!!!

I've had two medical emergencies for my dog, and these wonderful people have always taken great…read moresuch care of him. There are a couple of other 24 hr hospitals nearby, but I will always go to Dundee. Everyone I have had contact with has been incredibly compassionate and helped put my mind at ease.

Recently, they almost killed my dog on overdosing her on pain killers…read moreI was called from the doctor that she prescribed it incorrectly and s/b 1/2 tablet and not a full tablet. It was already a little too late. And then began her system shutting down. Thank god for some reason since she couldn't eat, she wouldn't take those 1/2 tabs and took her about a month to finally get the toxins out of her system and get back to herself before she took them. I changed from my vet I went to for 17 years to give a Dundee a chance since they are closer. Also, there were 3 experiences with the reception clerks that were very rude.