Hakim was responsive and communicative throughout the repair and quoted a fair price relative to…read morethe other quotes I've received. He also accurately estimated how much time it would take to complete. Great experience.

I was able to get an on the spot quote to repair and paint the front and rear bumper. The quote was…read morevery reasonable and they were able to get my SUV in very quick. They only had my car a few days and when I picked her up, the damaged areas were like new. Great job, awesome customer service and speedy turn around. Range Rover Velar!

Quality repairs and great customer service. They provided the lowest quote and I am very happy with…read morethe repairs. They are nice people to work with.

Excellent service. Would definitely recommend this location. Been coming here for years and I…read morealways had a good experience.

Great work. Professional staff. Great service. Had dent in hood of my car. They fixed it like it…read morenever happen. The staff makes you feel like family

Every time I have any interaction with this shop they are always so kind and attentive. They have…read moredone work on a previous car that I had and were amazing. The entire staff is very great. They ended up getting another bumper for a car that had been backed into. This time around I had ran over something in the road and unfortunately had to transfer my car to a mechanic because they handle collision when it comes to repairing the body of the car. I hate I had to transfer it because I knew they would've taken care of me in a timely manner. And that the job would've been done correctly. But I would recommend this place to anyone looking for auto body repair. They do great work and you can count on them. They also don't hit you over the head with the pricing.

Dropped my car off for rear repairs picked it up and now the front end is leaking fluids…read more Outrageously the front desk girl was not nice about communication however the guy from the back was clear on communicating that they are not responsible and I would have to go through insurance. When I dropped off my car it had no other issues.

All I'll say is ask for Misty! She's the best! Misty and Caliber Collision exceeded my expectations…read morefrom start to finish. Customer service, communication, promptness, thoroughness -5 Stars! Brought my truck in for rear-end damage and got it back looking new, fresh wash and they even cleaned the interior and I have kids so you know what that looked like. Nice job Caliber Collision Team! A++.

I just left the Lithia Springs Ford dealership and I unfortunately had to work with Heather in…read moreservice department which was not a great experience to say the least. I called early this morning because I just bought a big bend sports Bronco yr 2021 towards the end of April. I been up here three times regarding different issues and I had no issues with the head manager Jimmy who was out of town this week, however dealing with Heather was much different. I told her what was going on with my vehicle and I pay for the gold certification so if anything is found wrong within 90 days they are supposed to provide loaner cars and rides no charge. So I tried using this service this morning because im going out of town and she's like there no guarantees my car will be lookat today and I couldn't get a loaner car until my car was inspected so I bring the car up there and she calls me 12:40pm saying my cars fine so I keep texting the number they send to text and I got no call backs and response nothing. Which cause the dealership to close and i had to get Uber which they paid for to get my car. I had to leave work for three hours because she nevered called bk to tell me my car was ready. If I did not call and talk to someone else I would not have my car and im going out of town tomorrow which is a huge inconvenience. When I got to the shop she claimed she got no messages and honestly good customer service means following up on vehicles that are cleared to go and i had to find info on my own vehicle which is so unprofessional. Do better next time is my suggestion and if you dont have access to your voice messages get it. Also if you dont know that they put your name on the automated reply and you dont respond they need to fix it you make sure you follow up on it since that was your excuse. Overall bad experience.

STAY AWAY FROM THE SERVICE DEPARTMENT…read more I've had to bring my Explorer Sport to Lithia Springs Ford three times for the same push-button start issue. The car starts whenever it feels like it and has left my wife and me stranded in parking lots twice. On my first visit (August 2025), I was assigned Bennie in service. After over a week, they told me it was the BCM (Body Control Module) and charged me around $1,500. Shortly after, the exact same problem came back. On the second visit, they kept my car for another week, then told me they "couldn't replicate the problem." I picked it up hoping it was just a fluke. Less than a month later, I'm stranded again in another parking lot. Now I'm on my third visit, and my car has been in their shop for three weeks with no solution. I've worked on cars for years, so I understand that some issues are hard to diagnose. But three weeks with almost zero communication is unacceptable. Every time my car is there, Bennie basically leaves me in the dark unless I chase him down. I leave voicemails, I talk to the clerk, and I still get no updates unless I keep calling. This last time, after three weeks with no real progress, I started calling the manager, Tim. His line went straight to voicemail too. No call back as of this morning. So not only am I out a lot of money and still dealing with the same issue, but the customer service is awful. In my experience, they charge high prices and then disappear when the job is actually difficult. PLEASE STAY AWAY. The service department will overcharge you for shoddy work and poor communication. Take your car to a reputable mechanic or at least another dealership that will answer the phone, call you back, and keep you updated. Unacceptable service from Lithia Springs Ford. If I could give 0 stars, I would. I will update this review as this fiasco unfolds.

Level up Kustoms is the truth ! I have a 2012 Nissan Titan and the paint was worn in some spots ,…read moresome minor collision damage and rust . I dropped the truck off on a Saturday and got it back on the next Friday completely repaired and repainted . It looks brand new . Maurice was wonderful to work with . He sent pictures and videos throughout the process which was awesome . The price was very affordable . I highly recommend you check them out !

Excellent customer service and I got my car back in a timely manner to get me driving back to work!…read moreMy trunk could not close after have the back end of my car crushed in. Not only did he fix that but he put a new bumper on it RIGHT. (I chose not to get paint, since i'm wanting to do a new color all over)

I had my 2012 Maxima repaired at Gerber Collision & Glass at the Austell GA location after an…read moreaccident in 2025. It required replacement of the headlight on the passenger side. The headlight on the driver's side now appeared somewhat dull in comparison. I contacted Gerber Collision to have them give me an estimate regarding replacing that headlight. Mr. Jimmy and his team were able to buff out the dullness and restore the clear visibility of the headlight, all at "no charge". I would absolutely recommend this business for any vehicle repairs. Thanks, G. Allen

They were very helpful with coordinating repair with my insurance company. My auto technician/…read morerepair was done by Zach in September 2025 and he did an excellent job repairing to specifications. My car looked liked it had not been damaged. Very thankful.

I took one of my vehicles to Able Auto Painting & Body Shop once again because Bernard and his…read morestaff always take care of me. I live outside of the perimeter east on the opposite side of town and I still take my business to him because it is worth it to me. I use to live on the west side of town years ago in 1997 but would rather take my business to someone that I know will take care of my repair needs. Since I have been a loyal customer for so many years, Bernard has done some small emergency type repairs for me. I've had family to come from out of state and he has assisted them while in town on some small repairs as well. The rental car agency is conveniently located just around the corner from his shop and they will come and pick you up. This is a valuable resource and service in my opinion.

My car needed repair and Bernard the owner was nothing short of amazing ! very professional and…read moreknowledgeable! I will definitely return and highly recommend this body shop .

DO NOT GO TO THIS BODYSHOP!!! KEEP LOOKING!! ---Will not refund all the money due to me for car and…read moreinterest accrues DAILY on a loan for a car I no longer own!! I have been getting portions of the refund a little at a time and still waiting close to a month later!! The car was totaled out in November today is December 8th the first partial refund was sent to me via CASH APP November 14th......next refund not until December 2nd....today December 9th n Im still waiting. Very unprofessional and unacceptable. Has never initiated contact to me in reference to the refund. If money is released from insurance company and insurance decides to total the car (no work completed besides for storage/estimate/appraisal) the refund should be returned the same way it was received IN FULL!!!!!! Getting the refund through cash app after going to the shop to pick up an imaginary check is WILD!! Saying you are waiting on some checks to clear only to send portions of the under 2k refund is ridiculous. Times are hard for everyone but this is not the way to do people who trust you to be honest about when the refund would be issued. This week I was supposed to have the final payment by Wednesday December the 6th. I feel I have been more than patient when I should not have been since it's costing me money everyDAY!!! In addition to being dishonest the owner or whoever he is was very nonchalant as if it didn't matter and he was conducting business properly! HA! His lackadaisical and condescending tone made me start this review. The fact that im still waiting is making me post it. I would prefer to handle it one on one but we will have to get YELP, BBB, FACEBOOK, n whomever else will take a review/complaint. Oh n did I mention the insurance issued them a check as well for storage of the vehicle and whatever else was on the invoice.

From the owner: Our company prides ourselves on customer satisfaction as that is always our goal. We aim to exceed…read moreeach customers expectation, with our experience and expertise, we can guarantee your overall satisfaction as we value each job from punctuality to affordability. Give us a call today & we'll assure you've made the right decision by doing so! We're not happy until you are

My transmission was acting up in my old 2012 car. I took my car to two different transmission…read moreplaces around Mableton Parkway and they told me that I needed a new transmission for up to $4,000. I took my car to Ricky Jordan Auto as my last hope before making a huge decision about whether to get my car fixed or get a new used car. The mechanic at Ricky Jordan Auto found the clog that was not allowing transmission fluid to flow evenly. He fixed the clog and we replaced all of the transmission fluid for $208.00. My car is running fine with no problems. I will be using Ricky Jordan Auto as my first service stop in the future. Thank you very much, Ricky Jordan Auto!

Had my son car towed in due to no power (electrical). Ricky's team was able to find the issue…read morequickly and had my car back to me in two days. I was very pleased with the price that I was charged and would definitely use them again. Fair and honest people.