This place was packed but the service was still fast and the food was good. Oh and the strawberry milkshake was heaven. OMG I was VERY impressed. It was like the milkshake you always hope for and everyone else falls short but not them. My burger was cooked to perfection as well and the fries were just fries but I know I'll be back just for that milkshake. Since I have had their milkshake all the others seem like a waste of time. read more

Johnny Rockets - Burgers Near Me - Oxon Hill, Maryland

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I ordered the route 66 burger, double, and wow it was impressive! Serious Swiss and mushrooms. I got the salad it on the side for two boxes, and That was an even bigger surprise. Great mix of Romaine and frisée, super fresh, with generous tomatoes and cheese :-). Basically one of the better side salads you get at a joint of this sort. Fries are super tasty Too, cut straight from potatoes with skins. I'll be back next time I take a visit to the outlet mall! read more

Johnny Rockets - Burgers Near Me - Oxon Hill, Maryland

I brought my grandson to experience the fun atmosphere like Disney and was greeted with a bunch of undertrained overworked employees who didn't want to entertain as the franchise promotes and a manager unwilling to get even two employees to dance The food was overpriced which would be been acceptable if there was compensation with song and dance I paid almost 40 for a kids meal with overcooked chicken nasty fries , onion rings , a salad with a lot of lettuce , my grilled chickensandwich was ok but if no entertainment I should've went to Chick Fil A at least there would be a play gym There is no Rocking at Johnny Rockets in Fort Washington at Tangier's Outlets read more

Walking around the National Harbour Outlet, food choices are scarce. Restaurant was fairly crowded. We were seated right away. We had to wait quite a bit to receive our menus and to put in any kind of order. Once we were able to put in our orders all our food came out separately. I'm not entirely sure if they did that because it was busy or that's just how it happened. The food was ok. Nothing to rave about. But we were hungry. Would we come back here? Probably not. I'd rather go to shake shack inside the Mgm. Our server waa friendly and accommodating. He tried his best. I feel like they just weren't used to it being so busy. read more

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My family and I were shopping at Tanger Outlets and got hungry. Johnny Rockets was pretty much the online restaurant at the mall, but I'm happy it was! Our waitress was very friendly and accommodating. The food was also delicious! I got the Original Burger, my dad got the Philly Cheese Steak, my mom got the Grilled Chicken Club Salad, and my grandma got the Spicy Houston Burger. We were all very happy with the food and service! read more

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our waiter he didn't come back and check on us . The appetizer came out with the food. The manager was very polite and professional. His name is Antonio the food was good overall . read more

The Guy and I came in to Johnny Rockets after seeing a couple of films. We were in the mood for burgers, so why not. When we went in it was a Saturday night. The location at the National Harbor was virtually empty. We were seated right away and the music from the jukebox put is right where we wanted to be. I will say that this location does not have a lot of seating, so be very cautious of the time you choose to go. However, we were greeted by a nice young lady and shown to our table. I ordered the Rocket single and the Guy ordered the Bacon Cheddar Double. We both ordered fries. I thoroughly enjoyed my burger and fries and so did he. Oh and he also ordered a strawberry milkshake. I do not like strawberry anything, however, this milkshake was delicious!! I know that he and I will venture in to this Johnny Rockets again!! Very good! read more

Great to see an actual restaurant at the outlet center it is located at. Seating is VERY limited, especially on the weekends and at dinner time. the food isn't anything special, but the employees are usually hard workers. read more

The food was fine. BUT the service was horrible. We came in during a somewhat busy time, but nothing that seemed out of the ordinary. We ordered our drinks and the sodas came out right away. The milkshake, didn't. We didn't receive it till we were about to pay the check. We were told after we order sides of French Fries their fryers were broken. No big deal since they said they would take it off of our receipt. We received the check and to our surprise there were 3 French Fry orders on our check. Instead of taking off the orders, they gave us a 10% discount. That 10% discount didn't even cover what the French Fries cost. We brought it up to our server and she said, "yeah, we gave you 10% off. Is that not enough?". Which I replied it didn't even cover the 3 orders. So she took it back and gave us 15% which barely covered the order of Fries. They tried sneaking in the fact they didn't take the French Fries off our order. Our experience here was horrible and the fact the server tried hiding the charges for the French Fries felt dishonest. I do not recommend coming here. read more

My fiance and I stopped by after a day shopping in the outlets, it was in the area and we were hungry! I have to say this is one of the better Johnny Rockets that we have been to. The Pros of this location are it was kind of clean, the food came out fast and the manager actually seemed engaged in helping everyone out. The Cons, our server did not check back until my last bite of food because she was to busy on her phone, at least if you are going to be on your phone do it in the back not in front of me. The bathroom was also filthy, no one wants to walk into a restaurant and use a dirty bathroom, that only makes me think how the kitchen is and if they are at least keeping that area clean. Maybe if the employee spends less time on her phone she can help clean the bathroom? Not sure but overall the food was pretty good. read more

Not worth the trip. My kids and I waited for more than 20 mins to have somebody take our to go order., that's To Go order. We had no choice cause there are no other food place besides popcorn and pretzel at the Tanger outlet mall. Bad customer service, not even an apology for waiting that long. read more

Overall, Johnny Rockets is a great place to dine! I was surprised that there was one at the new Tanger Outlet in the National Harbor area. I was even more surprised that this was the only sit-in restaurant at the outlet. So, because of that, there was a LONG line of customers waiting to be seated. Had this been known, I would hope that JR would have gotten a bigger space. Once my fiance and I were seated, good times were happening! The food was awesome! Waitservice was awesome! Just hated that little pressure that we couldn't really sit and enjoy to our liking because we could see all those customers in line waiting to be seated with puppy eyes. Tip for everyone: go during the week and not during peak hours. Avoid going there during the weekends! Otherwise, be prepared to wait in a long line. read more

The food deserves 1 star but the service was so great I'll give them 2. This is not the type of place I normally ever go but them's slim pickings at this outlet mall. Orlando was an amazingly courteous and thoughtful waiter who seems to have fun as he works hard like a true professional. He was personable and helpful. Grilled cheese (Swiss on rye) was horrible mainly on account of the quality of the bread which density and structure was too close to Wonder Bread for comfort. It's pretty hard to mess up grilled cheese but my sandwich was shitty. read more

What a wonderful staff at this establishment. They all work together as a Family unit and it's a joy to watch the teamwork as well as guest service in this fast paced environment. Food was hot and quick and service was spot on. Well trained and hospitable staff . Well done. read more

Service was good food was good I got a make your own cheeseburger n fries. Customer service was good especially since they were busy. Very good burgers. read more

This past Sunday, my daughter and I enjoyed a quick meal at this location. When we first arrived, we didn't think we were going to get seating for quite a while. However, it only took maybe 10 minutes to get seating at the 'bar.' I had a veggie burger and was very pleased with it except for the 2x mustard that normally comes on burgers. The fries were divine and the drinks were delicious. The service could've been a little quicker to refill drinks or check in with us but overall it was a nice experience. read more

Awful customer service. Initially though of ordering for takeout, but when I saw that there was a free table and no people waiting, decided to sit and eat there. After a while, the manager asked me to leave as he had other customers wishing to be seated. Despite the fact that there was no one when I sat! Not coming back ever again. Not recommend. Food was average read more

It's not my first time being here but this time it was awful. Our waiter was extremely rude and slow. We ordered chili fries and it didn't come out until after our food came and when it came, it was cold... He tried to avoid us by running around although there were maybe 3-4 tables. They didn't have balsamic vinegarrate and last time they didn't either. So I think they should take it off the menu if they consistently won't have it. Anyways, since it's the only restaurant in the outlet sometimes we don't have choice but next time I will try not to come in. read more

Awful. If I could give a zero, I would! The server at the checkout was beyond useless. We waited 25mins (fast food apparently) and then they got the order wrong. Absolutely zero organization or motivation to provide good customer service. Avoid! Avoid! Avoid! read more

This place had amazing food! The people who work here are very friendly. This establishment is a very family friendly restaurant. I definitely recommend this place as a place to stop by at to eat! read more

This was interesting. I stopped in here on 9-16-2018 for a late lunch with a colleague. We ended up sitting at the counter because the place was packed, which was a good sign to me. Our server was "Jackie." I ordered the double bacon cheddar burger (but with American cheese) without onion and easy on the special sauce, a side salad with Ranch dressing (which the menu said "unlimited" or something to that affect) and lemonade. It wasn't long before the food came out, just as I had ordered. The burger was huge, cooked just perfectly and tasted as good as it looked. It was juicy, but not sloppy. The lettuce and tomato were fresh and firm. The side salad was a basic side salad, nothing fancy. It was a nice size salad which I ate first. It was so good that I requested another one, since that's what the menu stated. Well, that's when "Orlando" tells me that there is no refills on the salad and that it only applies to the French fries. Now, I'm not a wallflower by any means, so I ask him to give me the menu so that I can read it to him and explain to him what it means. NOTE: I'm getting my second salad which is why I ordered salad in the first place was to eat at least two of them. Well, he wasn't budging, so I explained to him that he needed to send the manager over, who was named Olivia. She didn't hesitate one minute and interpreted the menu just like I did. I got the second salad. Orlando got an education on how to read. I wonder how many other customers he has denied a second salad all because he didn't understand the menu and hadn't asked for clarification when as customer questioned him. The lemonade was good too. I had two glasses while there, along with a glass of water. Jackie even gave me a to-go cup of lemonade. Very considerate. I like a good burger, so chances are that I will be back and next time I hope I don't have to explain the menu to the workers. read more

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Stopped here for a quick bite on a Friday. I'm literally still dreaming about the Chili dog as I type this .... sigh. Had dinner reservations a little later so just wanted to get something small & quick but what I was not expecting was a 9inch hot dog lol. I think that was the first I got full off a single hot dog. & boy was it good! They have a decent size menu. The store however is fairly small so I can imagine how it fills up fast when the outlet is busy. The place was really clean & well kept & the staff, very friendly & accommodating. I can't wait to go back & try more of their menu ... along with my chili dog of course :) read more

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Looking for a place to eat at the outlet I highly recommended Johnny Rockets. I love double meat with bacon. The service was good our drink was filled twice. I would definitely go back and eat here again. read more

Johnny Rockets - Burgers Near Me - Oxon Hill, Maryland

First time at a Johnny Rockets and the food was good, our server Orlando was extremely nice and attentive. It is a small location, but it was clean and staff is very friendly. We will definitely be coming back. read more

Wait long. Staff slow...getting hungry. Hope food is good. Staff looks busy, but nothing is happening. People waiting for take out are irate read more

Johnny Rockets - They've been waiting at least 10 mins. - Burgers Near Me - Oxon Hill, Maryland

Extremely slow service. Took 1 hour 10 minutes for is to get 1 streamliner burger, 1 chickent nugget order, 1 milk shake. They also forgot the milk shake so I had to run back to ask for it. The operation is very disorganized, with only 2 chefs who cook very slowly, and 7 wait staff who stand around. It was during the lunch hour so yes there were a lot of people but the service was unacceptably slow. We were told we would only have to wait 15 minutes that turned to 1 hour 10 minutes. I gave it a 2 star instead of 1 because food was OK and the wait staff were friendly. read more

Johnny Rockets - Burgers Near Me - Oxon Hill, Maryland

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This is probably the worst place to eat, however there is nothing else in the mall to eat leaving its patrons and employees with terrible service and subpar food. To top it all off they went up on the prices! read more

The food wasn't bad. I got the A1 burger which was really good but the fries had no seasoning and was very bland. They didn't put ice in my drink and it was pretty warm. My appetizer came after I finished my meal. read more

Very small restaurant with excellent service and decent food. I have food allergies and they were able to accommodate my needs.

Great server. Burgers are advertised as Angus Beef! Don't expect a real burger. You get a very thin burger. The lettuce and tomato were fresh. Also with the expensive price $8 plus for thin burger. You have to order fries as an extra. I say just charge the $12-13 and don't nickel and dime your customers. The atmosphere of the restaurant was neat. Shake my friends had were very good. If you want same food just go to McDonalds for cheeper price. read more

Although it was a busy weekend, we were quickly served and our orders were dropped by our table shortly after. I'm not a huge fan of their metal baskets for holding the food because even with a wrapper under it can still get messy/wet. I would've much preferred plates or even plastic trays/baskets. Our waitress was nice and the food did its job. Can't really go terribly wrong eating here. Nice burgers and milkshakes although the fries weren't my favorite. Cute restaurant set up, love the red diners style. read more

This location needs a new chef. My burger was super bland. Quick service and low prices. But not very satisfying.

The food and the service was really good. I am a restaurant snob but I must say I was impressed. Everyone was extremely friendly and helpful. I had the black bean veggie burger Original style. The price was affordable, the patty was done just right and the bun was slim and toasted. Enjoyed my experience with friends. My friends swore by the food as well. read more

They need better management or supervision. Movement from employees is too slow. The servers need to be more attentive to who walks in the door. The supervisor wasn't too friendly neither. The burger was ok but not good for 7 dollars. They did give me free fries tho. Be aware to go takes longer to receive food than being seated. I doubt I will come back again while I am here at this mall. read more

To eat in you'll have to wait a while, it's gets really busy. Service is ok and if you're thinking of ordering to check your food first before leaving the restaurant. I've ordered a loaded hotdog there twice and left without checking my food and once I got home saw that they gave me a plain dog in a bun with no condiments NOTHING! RIDICULOUS! read more

Waited 20 minutes for literally every employee to walk by my wife daughter and myself before we just left.

I do not know how this place - and perhaps this chain - stay in business! Horrible food - cold and stale burger buns, pre-cooked cold and rubbery fries UGH. And sad that this is about the ONLY place to get a meal (besides food trucks) at Tanger National Harbor! Come on Tanger - you want people to come and shop but you do not provide any restaurants - DECENT restaurants for people to enjoy? Our food came missing items, I had asked to ADD jalapenos and pickles to my sandwich. For this I paid almost $2.00 extra and got two - COUNT THEM - two slices of jalapeno and one hamburger dill slice. And they forgot to put on the regular items - lettuce and tomato! You would think a "good" waitress would notice things like that but alas she didn't. To the manager's credit, he did give a discount off the bill (thank you), but I will never eat in this place again! We were so wanting a GOOD, thick/juicy burger. Not at this place - the burger size equals McD's! read more

Food is just ok, but the service is always pretty terrible. I've been there on several occasions as the food options in the outlet are bleak, during both slow and busy hours. Every time you're left waiting even at the front counter and absolutely no one acknowledges you despite being fully staffed. They're so many of them walking past and even coming up to the register where I'm standing and no one says hi. Today was no different. They were moderately busy and I waited at the register to pay for my pick up order. A few of the staff walked right up to the register talking to themselves and processed other orders without even looking at me. They also moved pretty quickly so before I could get their attention, they were already gone. Meanwhile, I could see my food sitting on the side getting cold. Finally, the manger walks up to the counter, still not acknowledging the people waiting. After several minutes of shuffling through things, he looks at me and says "Yes"? with an attitude. I told him what I ordered and that I worked in the mall. He gives me my food, which is freezing by now, and my fries were missing. I pointed this out and he dumps the fries in the bag also with an attitude. He then swipes my card without giving me a total and walks away without giving me a receipt. After leaving, I checked my account and saw that he charged me full price without the mall discount. Highly disappointed in this place. read more

So usually I love this place, but the people working here seem to have forgotten what customer service is. I caution everyone not to come here after 8:40 PM. Around 9:10 PM while we were still eating they turned off the music and started to clean. It made us feel rather uncomfortable, like we were an unwanted guest instead of a customer. Food wasn't bad however I had to pick out the wilted pieces of salad. I will not be returning to this location. read more

All the people there are very friendly. I had the Grilled Chicken Club Salad w/balsamic vinaigrette. The salad was nice & fresh but the chicken was either overcooked or had been sitting under a heat lamp on one side.... was extremely hard on the outside for grilled chicken. I also had Chili Cheese Fries...mmmmmmmmmm. Will definitely come back but it will need to be hot outside because it was cold as hell in there.... read more