I started contact with Larry Kellis, 11/11/25. Although, he did respond by text multiple times, it…read moreis now 12/16 and he still hasn't contacted me about scheduling a yime about repairing my gas oven. I sent him photos of the part and he said he had a Universal part that would work, but crickets. Don' t use him!!!

The worst, bailed on schedule, cut contact Showed up a day…read morelater and told us we need parts Then disappeared again The absolute worst technician I've ever encountered

Showed up on time. Fixed the issue and didn't hose me on the cost. What more needs to be said?read more

Avoid like the plague. I paid them $510 to fix my washing machine, and they never fixed it. They…read moresimply never came back. This is going to court, and I'm going to be asking for a lot more than $510. Do not hire these people. Go somewhere else.

Called for a Dryer repairman and was given the time for the next day from 10am-2pm. The repair man…read moreended up showing up around 4pm. He kept saying he was close, but wasn't. The dryer was fixed for one load, before it stopped producing heat. Called the guy and he came a few days later. He apparently didn't screw in something as tight, for it bumped lose. Once he came the 2nd time. All was good. Cost $308 the first time and didn't cost me anything the 2nd time, because it was on then and not the dryer.

This company was responsive to schedule and helpful in working with CHW. The person who called…read moreinitially did everything possible to fit our schedule to schedule and when our situation changed was both gracious and kind. If you have good customer service when things don't go well, you have a good company, regardless of the individual service tech situation. The office manager communicated clearly, was understanding, tried to balance on both the customer and tech side and did a very good job. It reflects well on the company.

Great communication prior to the work. He kept us informed of his arrival time. He explained the…read morerepair and kept cost as low as possible. Highly recommend this business!

Very quick service, and his price was reasonable. He made sure the washer worked properly before…read morehe left.

Andre after arriving early in the service window went about his business in a very pleasant and…read moreprofessional manner He found and fixed the issue quickly

I called Sandhills early on a Sunday morning because my A/C went down overnight. The service was…read morevery professional and collected the information they needed. To my surprise a technician, Jessie, called me back within 5 minutes and made an appointment. Jessie arrived later that day and found the issue within minutes. I couldn't be more satisfied with this business and highly recommend them.

I purchased an older Singer 401A from the 1950's that I have had difficulty running correctly. I…read morepurchased this sewing machine knowing it was a solid runner but not truly understanding how to use it. I recently brought my Singer 401A that was not running well to the Singer Sewing and Vacuum shop in Aberdeen and requested to have it serviced. This shop quoted me a reasonable price for a complete overhaul and servicing. The lady at the shop was very respectful even though I was somewhat ignorant to the machine I had and even forgot the cables at my house. The shop keeper (older with red hair) was extremely helpful and told me it would be done the by the next weekend. I called the shop the following Friday to confirm the machine was going to be done on time being I do not live in the immediate area and was told they were bringing in an additional technician to work on the machines and it would be done on time. The shop called early the next day with my 401 working and in top shape. The storekeeper sat down and gave and my wife and myself a class explaining what and how to care for, set up and run the machine. After the class which was very professional and helpful, she ran up the total and even took 5 dollars off of the total cost due to the machine not requiring a lot of care and service. This shop is a perfect example of a small business and the customer care and support that you get. I will surely be back with questions as I learn to repair my clothes and need additional help. I would definitely recommend this shop to anyone who needs service, parts, or new or used purchase. I will be going back to this shop for servicing my vacuum and sewing machine in the future.

I needed to replace a shoddy,cheap walking foot I had purchased online. I found this brick and…read moremortar shop in my area and the owner held a walking foot aside for me. I brought my machine and the owner made sure the foot fit and ran well on my machine! I received exemplary customer service and a very fair price. I am considering purchasing a second machine as a gift for a family member from this store because they offer an introductory lesson on the ins and outs of the machines they sell!

The repairs were done efficiently and to the point. Repairman cleaned up and mess. And completed a…read morefull inspection of the appliance stove.

BEWARE BEFORE YOU CALL !!!! Very disappointing service ! Tech cam out to diagnose our refrigerator…read more- informed us we needed 2 parts. Returned 2 weeks later to replace the parts. The parts did not fix the issue we still have a refrigerator that is not working. They are now demanding that we pay for one of the parts before they return to see what is actually wrong with the refrigerator. So they installed faulty parts or mis diagnosed the issue and WILL NOT RETURN until we pay for parts that did not fix our refrigerator. I have NEVER had an experience like that and want to ensure other know of the outrageous business practices !!!! We have now been waiting over a week for a manager to call us back!!!