Unfortunately I've been ghosted. I was told the control board was expected to arrive on May 7…read more Since then I've followed up a few times and haven't received a status update. Will be purchasing a new dryer instead of doing the repair. Wish I had read reviews more closely before using this company. Paid $170 for diagnostics for nothing.

This business was hired to install a dishwasher. They installed it without securing the brackets so…read morethe dishwasher was mobile in the counter. I contacted them to fix the issue. He sent a technician named Roy (who no showed 2 times before showing up) from another company called DW appliance, who tried to secure it nailing in brackets but cracked my molding on both sides, left without securing it or even notifying me the job wasn't done. He told me it was secured. Quans retuned today weeks later, after promising me on the phone he would glue and paint the molding. He returned and put brackets on to secure it but did not repair the molding as promised, then stated there's nothing that can be done. Not responsive when asking for a refund. Completely cracked on both sides and looks terrible. Will be contacting yelp and the BBB

I absolutely love this business, the prices are very reasonable and the work is done diligently and…read morehonestly. I had multiple issues within my home that needed repairing. They completed all of them with such swiftness and efficiency I refuse to hire anyone else. And even if there were any mistakes made they came back and repaired them free of charge ! It's hard to find honest contractors like them anymore.

100% recommended! Came by gave me a quote. Our doors were previously poorly installed and there…read morewas light and air coming through. Ryan notified us when he was on his way, got here on time. Great work! Made sure our doors were no longer letting the cold in. You can tell Ryan is an honest hard working man. I will be working with him in the future as there a few more things that I will need to have fixed. Fair price and no BS work. You will not be disappointed.

This company is very responsive. My refrigerator stopped working on a Sunday and they had a…read moretechnician at my house within 2 hours and was able to repair it quickly and saved my food from spoiling.

Was sent to repair my gas stove from my warranty company. Two months and three visits later, he…read moreseverely damaged my kitchen floor and the stove is not functioning. Don't let this fool in your home. Carries a screwdriver and work order, no tools and nothing to protect floors when he moves appliances and puts deep gouges and scratches in the floor. If I could give no stars, it wouldn't justify the damage that he left behind. Then to add insult to injury, he lied to the warranty company telling them that the repair was done. He should be ashamed of being such a crook and ripping honest people off.

My home warranty contacted 3 J's Appliance Repair to service my GE French door refrigerator. They…read morefirst came out on September 7th 2023 to look at my unit to diagnose the issue and then order parts. My unit needed a control board which they ordered. We waited for three weeks before we got any answer to our phone calls about the status of the part. We didn't get the control board installed until September 29th. This didn't fix my unit's issue. After installing the board the temperature readout started showing "999" on both the freezer and frig displays. I was told to unplug the unit for 15 minutes and the plug it back in. After doing this the display went back to a normal display but not a normal setting for my unit of "0" and "37". My frig temp ran upwards of sixty degrees while the freezer was hovering near 45 degrees. We tried for several weeks to get 3 Js to come back out to take a look at my unit to see what was going on with it but they never showed up when they said they would. When I tried to call the office number it would go straight to voice mail which was full. This is not a way to run a business. The technician that was sent out did not take care while moving my refrigerator and ripped up my vinyl floor and then blamed the refrigerator rollers for not rolling causing the damage. (Every other company used some form of protection to safe guard the vinyl flooring). When I called the office I was told they weren't furniture movers and to file against my home owners policy. I had to get my home warranty company to send somebody else to check my unit to fix it.

This appliance company repaired our 7 month old freezer/frig which stopped producing ice & then…read morestopped freezing our foods. The staff & repairman person Steve & office manager Donna, were skilled & extremely helpful in getting our freezer back & working during the Thanksgiving week! I highly recommend this company for their expertise & work ethics to get the job done!

Casey was very informative, very helpful in determining the issue. Provided a solution with…read moreoptions. Professional. On time. Would definitely use him again!

Beware!!! He supposedly replaced my pump and when it wasn't working properly he gave me the run…read morearound then stopped taking my calls. Didn't give me a refund of money he owed me. Cape Fear Well & Pump fixed it and showed me the old pump which was never replaced smh. He got paid by my home warranty contract and it was past the 30 days so he got away with it but bad business catches up with people! Avoid him!!!

worst service ever received!!! Charged me 50% upfront ($415) and always had a different excuse to…read moreactually come and have the job done. Stopped responding to my text/call once I asked for a refund. Basically he stole my money. Be careful and don't make the same mistake I did. save your money and time!