Because it's a old car and he knows his shit I highly recommend John he knows what he's doing and took especially care doing my windshield today I will be a returning customer today is important to have someone who knows what to do to get the job done !!!' Thank you for your service today John read more

Consumer beware. John asked for full payment June, 2023. He partially serviced the car but made the windshield worse. My mechanic confirmed that all moldings have been compromised. After almost 2 years of countless phone calls, promises and excuses, the windshield still has not been fixed. Kay P. read more

I was driving on the Mulilteo Speedway with my wife and kid, a few cars back from one of the street lights, in a line of cars, when this car makes a left from a strip mall into the suicide lane. He was next to me so I expected him to hang out for the line of 6-8 cars to go by. Instead he decided to move into the lane while I was still there. I honked to let him know I was there. He swerves back, then speeds up and simply turns into the lane while I'm there, causing me to swerve hard, and my kid hit his head on the back door to avoid getting run over by this shitbag. Cleary this company doesn't care if they hurt children or kill families. read more

Johns Auto Glass Unlimited - License of the truck that ran me off the road - Auto Glass Services Near Me - Mukilteo, Washington

We live in Shoreline, but was so worth the trip to John's Auto Glass in Mukilteo to get our front windshield replaced. John was personable, easy to get a hold of, & apologized when the calibration took a bit longer than was expected. We didn't realize he could also fix a small ding in the front bumper so had that done as well. We couldn't be happier with the work John did for us. He & his wife Holly, who was delightful, are a great team. read more

Great job on my windshield. Fast and very good price. Highly recommend this shop for any glass work. Thank you! read more

Was able to get us in day of a broken window that happened over night due to theft. Window installed and no hassle. Thank you.

The owner pulled in to park next to us and was driving way to fast for parking lot speeds..and had to stop abruptly as my wife was unloading kids out of our van then when i said he came in to fast he wanted to sit and argue that he was aware and wasnt going to hit anyone.. then he left his van taking up 2 spaces and went shopping. not sure if he was drunk or if this is how he acts all the time but be ware the guy is argumenative and reckless read more

Johns Auto Glass Unlimited - Auto Glass Services Near Me - Mukilteo, Washington

I recently called around to find a windshield repair shop for my husband who got a nasty rock chip while we were on the freeway. He frequents a local tire shop so I called them who recommended John's Auto Glass Unlimited. We stopped by later that afternoon and met with John the owner and his wife Holly. John advised replacing the windshield as there was already a long crack in it that my husband kept putting off to fix. After a quick walk around, John scheduled the repair for the next day. My husband met with the tech Mike who did a superb windshield replacement while my husband waited. We are extremely happy with the finished result and highly recommend John and his shop for windshield chip repair or replacement. They truly pay attention to detail, are courteous and will do the job right the first time. You will not be disappointed. Thank you John and the entire team for a job well done. read more

A pebble randomly hit my car's windshield last weekend while I was on the freeway. The glass quickly cracked into 5 lines like a star. I was desperate to find someone open and affordable. I used Yelp and found John's number. He quickly answered and said he happen to be no more than 15 minutes away from me. We waited in the parking lot. He was on time, friendly, and reasonably priced. He fixed the crack in about 10 minutes. He did a great job and would use him again. The only reason I didn't give him a 5 star is because I have a hairline crack still. You can see it but can't feel it. I also still have a chipped windshield. read more

Johns Auto Glass Unlimited - Auto Glass Services Near Me - Mukilteo, Washington

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I called him for a repair he showed up and 'ordered' the parts for my car, I paid him $300ish in cash and he's been ducking me since. Not picking up calls, not replying to texts. read more

***DO NOT USE THIS COMPANY*** I'm shocked at the unprofessionalism displayed throughout the process. If you do use this company, do not give them your credit card information, or pay anything in advance. I paid a deposit to order a piece of glass. I paid cash for the balance when the work was done. Without my permission they also charged my credit card for the balance that I had already paid in cash. I keep getting excuse after excuse about crediting back to my card. It's been over two weeks now of excuses, and tired of waiting, I finally had to log a dispute with my card company. Only silver lining is the cash receipt that I have. Where's the 0 star? ***DO NOT USE THIS COMPANY*** read more

John answered the phone immediately when I called for assistance! Great customer service and very personable :)

John is a great guy! He does an amazing job for a fair price. I would definitely go back and recommend him to anybody that needs a new windshield. He even let me drive his truck to the bank and he's got a real nice truck! read more

Got scheduled quick and had my rear passenger window fixed quick. looks great and they came to me! Give them a call

This is one of the most professional, kind and quick places I've ever been to! John was able to get my windshield replaced the same day I called and did it extremely quick! He comes to you and he's the best deal in town! He took his Sunday morning to come out and help me! Thanks John!! Highly recommend him!! Honest quick and kind! read more

They do amazing job! It didn't take long at all. It wasn't that expensive as well. I paid my BMW 550i GT front window for $350. I think it's pretty decent price for the service and the parts. read more

I've had a bad experience with this place recently, went in to repaint my 1991 MR2, the new guy that they hired is terrible, I posted a picture of my cars door handle and what a amateur job they did respraying the doors. They also do a horrible job at masking the car, there was overspray all over the bottom part of the chassis and even some in the wheel well. Also he likes to lie about when the car will be finished, first it was 4 days, that turned into a week, and eventually after 2 weeks I got the car back. A complete waste of my time, if you're trying to run a honest business stop lying to your customers and dodging phone calls. This guy is as shady as a bad mechanic. Long story short it looked like a 5th grader was given a paint gun and some allowance to do his customer's cars. read more

Johns Auto Glass Unlimited - Look at the quality and craftsmanship (I give credit where credit is due) - Auto Glass Services Near Me - Mukilteo, Washington

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Despite the poor reviews, I decided to give John's a chance since he's local. Bad call on my part. - Unprofessional and poor work. - Refuses to do mobile work, even though he advertises it (& why my insurance company selected him). - Was 30 mins late for my appointment. I arrived on time, yet he had "just left" to pick up my replacement windshield. - Didn't acknowledge he was late or apologize when he finally arrived back to his shop. Not that I'm the "sensitive type," but poor customer service skills don't keep customers. - Left a mess in my truck afterwards, even broken glass on the floor mats. - When I called to tell him about the mess he'd left, nothing but excuses and an offer to bring it back to vacuum. No thanks, I know how to work a vacuum myself. read more

I'm absolutely a life long repeat customer. They have done everything from replace my windshields to fix body damage on multiple vehicles. They take GREAT care of referrals and ALWAYS find time to help me when I need them. I have used both insurance and out of pocket Payment and both were easy and hassle free. I don't normally write reviews but this shop is more then worth it. Small, family permed and honest. Can't get any better. read more

I went to John's Auto Glass Unlimited to get my aftermarket hood painted and he pulled out his phone and showed me a bunch of pictures of a car he just finished that was my same color and year. After picking it up the first time it seemed like it had a much bigger flake in it than my paint and was noticeably more yellow than my cars paint. Also to "blend" it he taped up to a body line on the fenders and sprayed over which then ruined my fenders. The second time it was a bit closer but still not a match so the fenders were still ruined and the hood still wasn't the right color. Also there were tons of spots under the paint and clear coat from dirt/dust along with primer overspray on my front bumper. I also noticed there were many ripples and a couple pinholes on the hood which he explained was due to the hood being made terribly out of fiberglass so that wasn't his fault. The second time he attempted to paint the hood he assured me he was going to go buy a certain paint then told me he paid over $160 for it later, but when I showed up and was talking to a worker in the shop he told me John never went to go buy it and he tried to get him to go buy it the first time around. I ended up being down $500 having him re fit my stock hood back on and am now left with ruined fenders. read more

Johns Auto Glass Unlimited - Auto Glass Services Near Me - Mukilteo, Washington

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This place did some work for me in the past and I was pleased, so I went back, the place was no longer there on the Speedway. I call and he tells me they haven't been at the location for along time, they are now around the corner. I follow his instructions, but I cant find any signage or the business anywhere, I call back, but no answer. I try to look for address, but webpage and everything still has old address which is strange, since he indicated the move was awhile ago. I try another day around 10am and call first to get address, but he says he is not open yet but he will be there in about an hour......So this place is somewhere in Mukilteo, maybe you will find it, maybe you wont, and maybe the place will be open, maybe it wont. Good luck. read more

Johns is obviously not an auto repair place. He should stick to replacing windows. I have paint drips all over my hood my bumper. There is over spray all over the car. There's about 1/8 inch of dust everywhere inside my vehicle not to mention in the engine compartment. A huge hideous mess. I have paid him in full and gave him a tip and good faith. I told him I would check the work out after I wash the car. I have check the car out and I should have sent it back to him and fixed his hideous mess. It looks like I paid somebody from another country standing on the corner to fix my Mercedes Benz. My Mercedes Benz looks ghetto. I'm very upset and I can continue to write ugliness. I will be calling him to fix this. I think a third grader could have painted this car a lot better than whoever did this. read more

Johns Auto Glass Unlimited - Auto Glass Services Near Me - Mukilteo, Washington

I recommend John's Auto Glass. I was very pleased with John, the owner. When he learned I was unhappy with some of the work done by his business he took immediate action to satisfy the situation. I would definitely recommend John's Auto Glass Unlimited - he will ensure you are satisfied with his work. read more

John did some minor body and paint for me. Initially it looked o.k. but within a week the bondo cracked and the paint no longer matched the original factory paint. John promised to fix it but never kept his appointments at my place. That was 4 months ago. I kept calling and he kept promising. NADA. He may be o.k. with glass but I wouldn't let him do body and paint. read more

Awesome experience! People are honest and very friendly! Highly recommend this place!!

this place is horrible i made a appointment called to confirm my appointment then drove a long ways to show up only to be told yeah we didn't get your windshield ( the one i called to confirm on ) i will make sure to tell every one i know this place is horrible read more

Great fun and excellent price! Wife and the the little dog Rocko work in the front office. Everyone from the customers to the techs are your friends and the best estimate I got. The work was very fast....didn't have time to finish my soda pop. read more

My car's passenger's glass got broken because I forgot putting couples buck in the seat . Then I google for auto glass. I am so lucky to find john and holly who run this place over 30 years. Very reasonable price, excellent service. Highly recommend this place! read more

My family and I have used John's shop for the past 10 years, there is no one I trust more in the auto business in the Pacific Northwest. I recently moved to Arizona, and wish there was someone I could trust as much as him and his team with my vehicle. read more

It was so stressful to have our van broken into! But these guys made it so much easier to deal with the hassle. They got a new window in our van on the same day and it works perfectly. We have become loyal customers! Now they are always my first stop when I need work done. It's so nice to have people you can trust! read more

Completely amazed with the work John at Johns Auto Glass Unlimited performed on our Durango! Highly recommend he and his crew for any type of auto body work, custom projects and other related needs. read more

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I just had the windshield replaced in my 1997 Ford F150. This was the second windshield replacement in the last 3 years for me by John's Auto Glass, the other being in a 2008 Jeep Wrangler. In both instances the windshield replacement looks like original equipment. One phone call, make an appointment and you can wait while the work is being completed--30 to 45 minutes. I checked other auto glass replacement companies and John's Auto Glass is competitive with the big boys. This is a small independent shop. John's Auto Glass is my go to source for auto glass replacement--I highly recommend. read more

He doesn't know what he is doing concerning the proper installation of windshields. The windshield he installed on my Toyota Truck leaks because the adhesive was put on sloppy and the windshield according to another profession who repaired it said it was too low and not placed correctly. I called John several times and he never returned my call. He doesn't stand by his work. Watch out for the shysters. read more

I was referred to John's Auto Glass by my daughter who had been 'word-of-mouth' referred to him by her ex-sister-in-law. My daughter had gone to him for a huge dent/scrape my granddaughter had put into their Honda Pilot. They couldn't afford the insurance deductible and not wanting to raise their insurance because of the big dent they were looking for a deal. Then when I was over for dinner one night their neighbor backed into my car and scraped and dented it which they immediately reported to us. They ended up declaring it on their insurance but I called John the following business day and drove over for him to give me a written estimate. I missed him so called after I got home to which he immediately drove all the way to my house and wrote up a bid for me! Then my daughter's neighbor's insurance adjuster showed up and did another bid which was over twice the price of John's. I waited until I got the check and called John the very same day. He got me right in (Friday night no less!) and brought me home. When the car was done in just two days, he came and picked me up so I could get the car. My car is a 2005 Toyota Corolla so the paint is faded and a metalic undertone - a light soft green so you can imagine my dismay when i saw that he had matched the paint color perfectly and you couldn't see any sign of the dents and scrapes on the bumper and fender. My daughter is currently having him fix their Saab that leaked around the lights and doors and got all moldy. He is a generous, giving, creative, humble business guy I highly recommend this shop to anyone needing auto body, glass or mechanics done on their car FAST, incredibly reasonable and friendly. read more

we were shopping for a honest and quick windshield repair when i called john's...........when i asked about a workmanship guarantee.... his quick reply of " sure!!! as long as it didnt rain or snow......told me a straight shooter with a sense of humor was on the phone...............he immediately got our business....the repair and workmanship was quick and professional! wis he he did more than glass auto-repairs!!! dennis b read more

Let me start by saying I liked John immediately. He's a nice enough guy. Please FOR THE LOVE OF PETE DO NOT do not get body work or your windshield replaced here. Here's my story: 1) Went to John's on a referral from a friend. My poor fiancee' backed her Denali into my Tundra the day after we moved into our home and our friend recommended him highly for body and windshields. (I handled that wake up call at 6am like a real jack wagon btw) Anyhoo... 2) Took it to John and the cash price was very reasonable. (I can hear my dad telling me you get what you pay for now in the background) 3) Windshield Replacement: Windshield LEAKs. John blames "possible air bubble in sealant". Auto glass guy I paid to replace the brand new windshield was a real pro. He managed to remove the new windshield and show me where the heated windshield connection had been cut rather than plugged in. What? Strike 1. He showed me 4 possible locations on the seal/glue/adhesive which he removed where the leak could have occured. Strike 2. The adhesive was also a quarter inch thick in some locations and 1 1/2" think in others. Strike 3. John asked that I bring the windshield back and let him replace it. "I don't even have to be careful taking it off Jeff. I can just break it and take it back to my wharehouse and they'll give me a free one" Strike 4. 4) Body Work. When I picked the truck up the first time they were washing it. That seemed odd to me for brand new paint. It made sense later when it stopped raining and iI wiped it off with a chamois and saw all the runs in the paint. You know...like when you helped your dad paint the family house when you were 9 and you didn't know better so you loaded the brush up with paint and proceeded to brush it on and have drips running down the siding. The old man understanding your inexperience explained the issue and showed you proper form and you nailed it the rest of the two week job. Well...John's been in business for decades and the paint job on my 30k Tundra looked worse than that siding. Strike...I'm losing count. Is this game over yet. Who do we play tomorrow? 5) Body Work issue 2. Every time I crank the wheel to back my truck into the driveway at the end of a long day I get to listen to my Michelin's rub against the bumper he restored to "perfect." Sigh. 6) Throughout the process I was promised copies of original invoices from the Toyota Dealership for my parts. This was my offer: I'll pay for the installed parts and eat the windshield cost because I don't trust you (John) to put on a second windshield that doesn't leak. I need copies of the invoices by October 31st and a check for the labor only." Re-read that. I'll pay for the parts he installed crooked or broken...and he eats the labor cost only. "No problem Jeff I'll take care of it." Cheers John. If a man's word is his bond I'm not quite sure where that leaves you. It's November 16th. No check. Hours of wasted time and over a grand in original work and hundreds to 3rd parties repairing your rushed and poor workmanship. I only got one small piece of Joy out of this whole thing. When I took it to my mechanic of many years and he showed me where two more bolts were sheered off that also needed to be fixed I called my fiancee who obtained the original referral and let her know I was on my way to the shop to handle the situation she begged me to let her handle it. Then she drove her little italian self down there and lit the place up in a way that you'd have to see to believe. That image is almost worth the money and time. Almost John...but not quite. I'm off the Better Business Bureau Website...after Dictionary.com to make sure I spelled Bureau right of course. Jeff Pearson Snohomish, WA. read more

John is awesome with great customer care and service. We had our windshield replaced by him 4 years ago and the molding came loose. He put in a new molding and we were on our way in less than a hour. Definitely coming back here for future services. read more