Roger is awesome! I got super fast service fixing the rubber trim on my van's windshield for a…read moregreat price! This is the only company i will be using for all of my auto glass needs.

Because my claim has finally settled with my bank and car insurance, I am finally writing my…read morereview. My 2024 Audi Q5 needed a simple windshield repair. Alongside these newer cars, I learned the camera also needs to be recalibrated for lane assist & other features to function. All of my car's safety features were working prior to this appointment. Scheduling with Roger was fairly easy. He insisted that he worked on newer German cars all of the time, so I felt comfortable after seeing the positive reviews (side note: most of these reviews are for OLDER cars that do not need the recalibration). He was able to come replace my windshield within the week and then had me make an appointment with another guy (Jeff, whose business is Reign Calibrations) he works alongside to recalibrate the camera. Spoiler alert: he was unable to recalibrate the camera. So I contact Roger asking about next steps. He tells me these cars can be finicky and that he wanted to look at the installation again. I actually called Audi at this point and asked for one of their tech's opinions. They told me the gel pad almost always needs to be replaced. When I told Roger what Audi told me, he told me, and I quote: "Do not listen to Audi, because they just want your money." Don't listen to the people who work on these cars all day? Interesting. After this comment I was losing faith. Over the next couple of days, Roger and Jeff (the guy who does his windshield calibrations) changed the course of action for what they wanted to do about the situation several times. First, they wanted to take off the bracket, reinstall it, then try a recalibration. Then, they wanted to replace the gel pad and try again. Lastly, they wanted to put on a new windshield and try again. At this point I felt as though they were using my $50k car as a guinea pig and I'm very suspicious at this point. I ended up calling another auto glass company in the area and they gave me a lot of great advice. They were very surprised at what I was telling them about the situation (Audi included). Roger ends up coming by to look at the windshield. He sends me a text about 30 min before he wanted to show up. Not sure what he did but he was gone again in 15 min. Jeff then texts me about making an appointment to attempt recalibration on a Friday. I respond by saying my schedule is open. He doesn't reply for a day and then responds by saying he's changing the shop location. When I asked where I'm taking it, he did not reply for another day. Next day, which is Friday (the original day he said he would do the recalibration), he texts me saying we can do it on Monday and has changed the shop from Lynnwood to Everett. Now, I did some research. Many times these guys realize they don't have the proper equipment so they'll rent a bay at a different shop. I was done at this point. I stopped replying and called my credit card company and car insurance company. I got scheduled with the shop Audi recommended and my car was good as new. Roger was extremely unprofessional with the way this was handled. He wasn't honest about knowing how to work with these cars and other things as well. I would never trust these guys with another vehicle. What was supposed to be a one day job was turned into a two week headache. Side note: he told me he wouldn't offer a refund because the windshield was installed properly, but the new shop was shocked at the installation. It was totally botched, of course. His partner in crime somehow turned off features that technicians aren't even supposed to have access to. The car completely locked up all of these features as a way to protect the system I later learned. This was a lesson learned. There were a lot of positive reviews for his Wind-Tech Yelp page, but going to his actual business' page was a different story. It seems like Wind-Tech initially belonged to someone else but now it's Roger's as well. His other page is Windshields To Go. This isn't even something allowed by Yelp. TLDR: do not bring your newer car here if you care about your car's safety features. He'll also botch the installation with gaps in the windshield and an absurd amount of glue.

Quick response time for getting a quote, and scheduling was immediate…read more Got my drivers side back window quoted and Rolando came out the next day. He was great to work with and I'm really happy with the service and how affordable it was. He even matched the existing tint to the other windows. 100% will recommend his business when the opportunity arises! Thanks again, Rolando!

I had a great experience with Toto Auto Glass Service. I needed a new windshield for my 2009 VW…read moreBeetle. They were the first to respond to my request for a quote via Yelp and they had the best price. I was able to schedule my new windshield installation for the next day and they arrived at my home on time. They had the new windshield installed in only 30 minutes and right in my driveway! Amazing! It looks fantastic and they did great work. I highly recommend them.

For about five months, I was driving with broken windshield, he recently contacted a few different…read moreshops. Cye from Novus auto glass was the only one that really explained me why I must put the right glass and calibrated after installation. I paid my own pocket for the glass replacement, but I'm super happy with the service and everything with this shop. Ali from the office really helped me with scheduling same-day replacement debt all took less than an hour, including calibration, I have watched the entire process, if guys are super professional, Austin and Cye installed it Absolutely perfect. The price is more than fair, highly recommended

During a really cr*ppy situation of my car being vandalized (quarter panels being shattered), this…read moreplace kept me at ease and stress free. Not to be dramatic but I've never had such amazing customer service where they provided the service needed and more. Offered water upon walking in, took me in first thing in the morning despite the flooding happening, cleaned up the shattered glass all over in the inside of my car, provided personal recommendations to other businesses for other services, and the owner himself helped seal off the edges of the windows out in the rain. Thank you so much for taking me in on such short notice and going above and beyond to help me with my situation. Hoping this never happens again but if I ever need any other sort of glass services for my 2 vehicles, I'll definitely be making the drive up from Renton. These guys are worth it. Happy holidays!

Service Not Good Not Recomended Not Certified By Tesla Not Nice With Customers DTI Collision and…read moreGlass is "NOT" A Tesla Certified Shop. Beware of Doing Business with These Guys and if They know this shop is not certified by Tesla They Will Not Work with Them on Tesla's This Shop Only Accept Cash And Doesn't Accept Credits Card And Debit Card

Andrew and his team at DTI in Everett where phenomenal repairing my Tesla after being side swiped…read morein Bellevue. I would highly recommend them and there is an Enterprise car rental a quarter mile away. They are professional, quick, accommodating, and for a little extra have detailing service that can make your car on the inside look brand new as well. 5+ stars!

On time, great pricing, and great job! Had a rock chip that was on the driver's side and was quick…read moreto respond and get the job done right! Will do business again in the future

I needed an emergency replacement for a passenger window after a smash and grab. Minh & Allen were…read moreable to come within a few hours, cleaned up the mess for me and installed a beautiful new window for a very good price. Friendly and courteous! I hope I don't need their services again , but if I do, I will call them. Thank you!

I called Chicago Auto Glass to replace three windshields for two work trucks and our dump truck…read more Not only did they have the best price around, but they came to our business to do the work and were incredibly easy to schedule. They installed the windshields, made minor wiper adjustments and took care of the calibration with precision and professionalism. I appreciate this company so much!

Yesterday I had taken my car to Chicago Auto Glass to have my windshield done. I was recommended…read morethem by a friend. After going to pick up my car and getting in, I noticed all of the mud that had been tracked in from the workers as they worked in/moved my car to work on the wind shield. I had brushed most of it off before leaving and decided to let it go. After getting home, and getting out of my car, I realized there is now a dent in the trim. After calling them today to see what they could do to resolve the issue, they claimed they didn't know how mud could have gotten in my car, nor could they have dented the trim in any way. And that there was nothing they would be willing to do to resolve the issue. This is literally the only review I have written in my life and I'm not one to constantly write reviews for petty things. But to pay to have a windshield replaced and have your car returned like this, is unacceptable.

I do not recommend this company. I hired them to replace the rear glass on my 2024 Tesla Model Y…read more First, during the job they damaged the plastic trim inside the trunk. I had to point it out three times before they finally fixed it and even then, it was a half-effort job. Second, the glass itself was installed poorly. When I drive on the freeway, I can hear all the road noise from the back no sound insulation at all, like the glass was just slapped on. Cheap, sloppy work. On top of that, they charged around $900 for a single piece of glass. That's not cheap money, and the quality does not come close to matching the price. Save yourself the headache and pay a little more somewhere else. Not recommended

I highly recommend this business. We got a rock chip about a size of a nickel on our car's…read morewindshield right on the driver's line of sight. The glass appeared to be shattered in between the glasses. I randomly called Chip Happens and Patrick answered. We agreed on a day and time to come to our home. He texted his ETA on the day he was coming. He arrive and right away, started to work on the rock chip. He was super friendly and very knowledgeable. He explained the process and answered all my questions. He even provided me with a one year warranty. He had excellent communication and customer service. I would recommend Patrick to anyone who needs their car windows fixed.

Responsive. Great work. Friendly. Reasonable pricing. Reliable. Quick to get out here and get the…read morejob done.

Shane was awesome to work with. Great communication, timely and knowledgeable. I thought we would…read moreneed complete new windows, but it turned out we only needed glass. This saved us some money and the new glass looks great! Very happy with Victor Glass and would highly recommend them!

I recently purchased a car which had a couple of minor blemishes in need of repair. The dealership…read morefrom whom I purchased the vehicle agreed to take care of a minor scuff on the front bumper as well as a scratched interior leather door panel. Since they were authorizing (and paying for) these repairs, they provided me with a list of Everett-area body shops to whom I could take the car. It was a very short list and I chose Gerber because they had decent reviews and were close to me. From the moment I walked in their lobby, I was impressed with everyone's friendliness, thoroughness, and communication. But here's the best part: the General Manager (Susanne) looked my car over and strongly suggested some additional work that the Dealership had not (but should have) authorized. Rather than just accepting this insurance claim and starting the work, she made a point of really analyzing the damage and suggesting what ultimately proved to be a much better and thorough repair. The car now looks wonderful and Gerber's work was perfect. I could not be happier. My only "nit" was they have an automated texting system that tells you the status of your vehicle. It was a bit kludgy throughout the process. For example, the day my car was finished, Susanne called me to say I could come pick it up. Their texting system texted me that same morning that the car wouldn't be ready until the following week. But I'm sure they'll work those systems out. I highly recommend Gerber on Everett Mall Way in Everett!!

The people who work here are great! I was greeted by the front desk lady who offered me coffee and…read morehad a way of bringing a sense of calm despite the fact that my car was a wreck! The other people I interacted with did a great job at letting me know next steps. Their follow up was great too. My car was totaled so I can't speak to repair quality but overall my impression was the people who work here want to make it a positive experience despite the circumstances.

THANK YOU JOE!!! AWESOME JOB!!!…read moreeverything was great!!! From start to finish. Your team was fast and did high quality work! More than happy!!!

I used joes glass in Everett after experiencing horrible service with safelite. Safelite did not…read moreseal my windshield properly which caused a water leak and caused mold to grow on the car mats and seats. I was quoted $300 plus tax to replace the windshield to stop the leaking water. Joe also offered a deep clean mold removal from the business he owns next door for an additional $250 plus tax. It's been a month, and mold is growing again as seen in the last picture. Joe's team completely dropped the ball on both services. Do not bring your vehicle here, as they charged me over $550 and did not fix any issue I had.