Over 40 years of service and outstanding work! Integrity, Honesty, and they stand behind their…read morework. They look out for YOU as the customer even if it is not what you want to 'hear' (the bad news)...the good news is WPM is a great 'marine doctor' that can practically repair or replace what has been broke or has been lost. Craig and his team do an OUTSTANDING JOB for all customers to see where the root of the problem happened (e.g. Review of old parts after repairs). This is what I call old school customer service when you show me what you replaced and what was broke...taking the time and explaining. Thank you WPM!! And Thank you to Ms. Donna!! Her customer service is genuine and so sincere!! Your skills and knowledge with the shop are invaluable!!! There isn't enough good things to say about WPM!

My repair estimate was $1000 but the actual Price for my repair was $1430! I did not receive a…read morephone call telling me that it would be almost 1 1/2 times more than the estimate. A heads up would've been appropriate. The shop hours of 9 to 5 Monday through Friday make it very difficult to drop off or pick up your boat or motor without having to take a day off of work. I took a day off work to drop off my motor and I had to send my daughter to pick it up so I would not have to take another day off Three weeks later when my motor was finally ready, I paid for it over the phone and let them know my daughter was going to pick it up. I asked them to please help her secure it in the truck I will make sure there are straps provided. I was told they would take of care of it When my daughter went to pick up the motor she asked the service man to please use the straps she had to secure the motor to the back of the truck so it would not roll around. He looked at her like she was crazy, used one strap haphazardly and as soon as she pulled out of the parking lot the motor rolled to the other side of the pick up bed. Their lack of concern for my motor I just paid them over $1400 to repair was horrible All in all very disappointing I will not be returning to this shop

Went in looking for a part, Never got back to me. My impression they are more about boat service…read moreand repair not so much parts. Very pleasant folks just didn't follow up.

Always a great experience and great customer service. Highly recommend going to shorelineread more

Family owned, military friendly, and reliable. Bryan and his team are always willing to help and…read moreget your boat ready without forcing you to pay for anything you don't need. It may take a while to get your boat back after drop off, but that just speaks to their popularity as well as their attention to detail.

I ordered a new Mercury outboard from Sutter Marine. They were very competitive on pricing. It came…read morein and they set it up just as they advertised. No issues, they are easy to work with and went above and beyond answering all my questions. Thank you.

If I could give six stars, I would!!!! Ricky and the service team make the impossible possible…read more They fit us in last minute to save our holiday weekend. We are so thankful for the high level of service and flexibility. Thank you guys!!!!!!

I have made several attempts to call Mello Marine. Messages were left, emails were sent and…read morereceived ZERO response. Several people recommended going to the location in Easy Bay for service because of the same experience they are receiving from Mello Marine. I am only speaking on behalf of the service department ONLY.

Week on Lake Shasta saved by California Custom Trailers and Powersports. My SeaDoo swallowed rocks…read moreon a Wednesday afternoon (7/9/25), called Calif Customs they said bring it in they have an opening on Tuesday (7/15/25), fully booked until then. I explained I would be leaving the lake Sunday so that wouldn't work. Service Manager said bring it in today we'll see what we can do. Got there an hour later and they pulled mechanic off of another job to work on my issue. I thought I'd have to leave for a day, mechanic asked if I'd mind waiting about an hour. They not only fixed, hooked up trailer to my truck and I was out of there in less than 60 minutes. It cost half of what my son paid in the bay area 6 years ago for identical work. These guys are great, entire staff friendly and just wanted to get us back on the lake. I could not have been more pleased, especially since it cost much less than I was anticipating. Great business, highly recommended.

The correct part was ordered and the service department worked me into their busy schedule.read more

Had an awesome day at the WaterSports Farm. We arrived in the morning with the entire family. We…read moreset up blankets and beach chairs and the kids loved playing in the sand. The first group went out on the boat to work on wake boarding skills. The instructor was so patient and each of the kids who tried got up on the wakeboard. The adults all got turns too. We took a break to cook up some food and we ate on the beach. We went out for more boat time. I am amazed at how much fun everyone had! It was an awesome day and we all went home tired and happy.

Came out for the surf demo on Saturday. Had an amazing time. It's a great place for family friends…read moreand anyone who loves water sports. Thanks so much for having such an awesome facility.

Stumble across one of their boat listing, and decide to reach out with interest. Best decision I…read moreever made. After looking at numerous boats that failed to live up to the listings and pictures, Marine Specialties listing surpassed what was expected. On top of that, Carlton's exceptional customer service was what really sold the boat...he stayed in touch the entire process, while having a chill no pressure approach. We drove up from Southern California and will make that drive again when we're ready for my next boat.

So happy they can get me get my boat un-winterized and ready for the summer! There price is great…read moreand it includes a check of all my boat systems to make sure the boat is in tip top shape before we head out to the lake!