Response is quick usually next day or 2, takes care to complete work to customers satisfactionread more

My experience with this company was outstanding. he advised me to not repair my refrigerator as it…read morewouldn't be warranted and parts would have been a third or more of a comparable model. Not only that, he called later and had, without my asking, found a comparable model at Lowe's that was on sale. I appreciate this kind of honesty and decency as it is not very common.

My home warranty company assigned Appalachian Appliance Repair to the service request for a leaking…read moredishwasher and non-heating microwave. I reached out to Justin via a text message, and he called me the same day, on Tuesday, to schedule an appointment for Thursday. He gave me a 2-hour window and showed up on time during the first hour. He quickly assessed the situation and submitted the necessary documentation to the home warranty for replacement. I would use his services again.

Justin is very dependable. He tells us when he can come, and he arrives punctually. He is very…read moreknowledgeable and zeros in on repair requirements quickly. And his repair work is outstanding. If Justin foresees a problem, he will explain the necessary repaor and do it correctly. My wife and I have used his expertise several times, and we are very satisfied . We recommend Appalachian Appliance Repair very highly.

Kenny is the best! On time, professional, reasonable! Give him a call for all your appliance…read morerepairs!

One word ... RESPONSIVE! Not only did Kenneth (Kenny) know exactly what the problem was based…read moreupon our description, but he called us, near-immediately, offering to come out the same day! And, his pricing was very, very fair. Kenny is, now, in my Contacts List -- and will, definitely, be receiving return business AND referrals from us!

Excellent, courteous service! Came out on a Saturday and did troubleshooting to get me back up…read more Very knowledgeable and fair. Will definitely use them on all future appliance issues. Thank you R&K!

I've had to use my couple times and has always been fair with Price and working with me getting the…read moreparts whatever I need I would definitely recommend

Absolutely the best. Jackson was very competent, professional and cordial. Had the necessary…read morerepair parts on the truck and fixed the washer quickly. Back in business in less than an hour.

Had a repair person come out to look at my relatively new Whirlpool Microwave and older Washing…read moreMachine. Literally shook the inside tub of the washing machine and said it was shot. Spent a few more minutes on the microwave and said the magnetron was gone. Fine, Whirlpool said they would replace it. Only thing is THIS IS NOT A LICENSED REPAIR CENTER. So I wasted $107 for absolutely NOTHING because they lied and said they could get the repair piece under warranty. Upon calling them out this they replied and doubled down saying they never said that instead of trying to make it write, and wrote an essay on how I'm an asshole. This is absurd and blaming a customer who is upset is NOT the way to grow your business!

Good service and knowledge. Checked the other thing on my stove and found another problem coming up…read morewith the other stove eye switch.

From the owner: We Will Repair Your Appliance. Stewart's Appliances specializes in appliance repairs in the…read moreJonesborough, TN area. We have been providing personalized service since 1978. As a licensed repair shop we can repair a broad selection of small and major appliances. Don't let mass food spoilage or incomplete wash cycles happen to you. When your appliance malfunctions Stewart's Appliances has you covered. We repair: Washers and dryers Dishwashers Refrigerators Water Heaters Gas and electric ranges Garbage disposals Trash compactorsStewart's Appliances has the knowledge and skills to provide you with the full functionality of your appliances. We repair appliances for boats, businesses, residential and commercial properties. We are your source for knowledgeable and affordable appliance repairs. Call Stewart's Appliances today!

On Wednesday I realized my washing machine wasn't spinning--only draining. On Thursday I began…read moremaking inquiries, and Josh returned my call on Friday. He was able to accurately diagnose the problem over the phone and stopped by that afternoon to install a new actuator, allowing me to wash light loads through the weekend. Within a week, he had installed a new suspension, and the machine is now working perfectly. His prices were very reasonable, and I truly appreciated the prompt, knowledgeable service. Highly recommend!

Arrived on time, very professional, explained every step, very knowledgeable, efficient use of…read moretime, very fair price to fix our ice maker. Highly recommend Josh Kistner for appliance repair.

If I could leave ZERO stars I would. BE VERY CAUTIOUS hiring this company. May say multiple parts…read moreare bad when there is NOTHING wrong with the ANY of the existing parts. At the end of Jan 2026 ... I was told they "specialize" in Bosch appliances so we had them come out for diagnostics. We were getting error msg e24 and e01. After "testing" the parts we were told BOTH the heat pump and control panel needed replaced, they quoted over $1500 for repairs. We looked at videos to replace these parts ourselves and it didn't look too difficult to install. Bought the parts, spent $918 (+$159 diagnostic fee with this company), it took less than 30 minutes to install the parts. After running the dishwasher STILL got the SAME error messages with brand new parts. Figuring maybe we did something wrong or maybe the new parts were bad, was obviously upset, ran the dishwasher 2-3 more over the next month or so, always ended with same error codes. After reviewing additional videos, found one that emphasized that the DRAIN PUMP IMPELLER cover MUST be CLICKED into place. After checking the cover, it wasn't locked into place properly, it took a little pressure but finally it clicked into place. Ran the dishwasher and haven't had a problem since. Ended up testing the original parts we took out that we were told needed replaced and there was NOTHING wrong with them. Called the company to ask why this simple fix wasn't checked to begin with and why they aren't trained regarding these types of things. Somebody named Steve returned my call, said he was going to call back and never did. A week later I called them back and Steve answered the phone, he was very rude and I probably wasn't too nice back tbh. He ultimately said since it had been a few months there was nothing they would do. He said if we had called back sooner, they would have done another diagnostic test. Which makes no sense, since I was told the parts were bad. If I hadn't done my research the actual issue would never have been fixed. My problem is that Mr. Appliance should have been aware of the most simple fixes for the Bosch product they said they specialized in. They cost us a LOT of extra money and stress, however, I AM thankful I didn't pay the company over $1500 to fix a problem that DIDN'T EVEN EXIST. If you choose this company keep in mind they may not be looking out for the customer's best interest and go with the most expensive fix when the most simple of issues could be causing the problem. They could have cared less to address my concerns. **The service was done under Shannon Smith, ask Steve he knows what this is regarding. I also left a review on BBB and Google.

It took 2+ weeks for them to come and then almost 3 weeks for them to come repair my refrigerator…read more "speedy". I don't think so. The total repair was $1750.00 and when I asked for an itemized receipt they refused to send me one. Next time I'll buy a new refrigerator before I call them. It's a scam. so far the fridge is working. that's the only plus