if you are going to the gun counter and dealing with an old woman named "melissa" or marissa" WALK…read moreAWAY. I went in with my spouse to purchase a firearm, and she was unfortunately the person we had to deal with. My spouse was asked for her ID and the old lady asked "is everything correct?" which the address was not because we had just moved. instead of politely informing us that she could not complete the purchase because of that, she rudely just said "i can't sell you a firearm, you need to get a new ID and it can't be a paper ID it needs to be the physical card" in a very rude tone. mind you i had to wait almost 10 minutes for her to eventually make her way up to the counter (there was no one in the store) she slammed her keys down and instantly had an attitude. Overall an unfortunate experience, i would suggest to shop elsewhere if she is working.

They need to extend their return timeframe due to COVID. 30days is not enough when I group errands…read moretogether and don't go out much. I tried to do a return or exchange and got turned down.

These guys have been really helpful and have shown me things I didn't even know where out there!…read more Thanks!!

I took my grandson's to FishTech today to get them their first rod and reel combos. This place is…read moreawesome, I hope I can get them hooked (not literally) on fishing.

Offshore contacted Eddyline and changed their order with them so I could have two matching colored…read morekayaks, a Caribbean 12 FS and a Caribbean 14 FS, and delivered them to my home in Noblesville Indiana. My local Eddyline retailer was unable/unwilling to do the same. Great communication and pleasant demeanor. Highly recommend Offshore in Lake Bluff.

We spoke with Sam from Offshore, regarding repairs to our Zodiac boat…read more After much discussion with Sam his integrity became apparent in that his honest opinion was that spending additional money to repair this boat would not be worth while. He is to be commended for his honesty in appraising the return value for the expenditure for the need repairs. He took the time to honestly evaluate our Zodiac boat rather than turn just a "quick profit". We honestly would not have know the difference. He runs his business in a forthright manner to be commended in this day and age the "Quick Profit". Thank You M. Jens

I should have read the reviews zero stars…read more I made an appointment to drop my 2024 Grand Design travel trailer off on March 31 at Camping World in Sturtevant, WI to have the wheel bearings repacked and slide out maintenance. The cost for the bearing repack was $369.17. I thought this would be pretty straightforward. 10 days later they let me know the work was complete and I picked up the trailer. After a 1 hour drive to get home with horrible gas mileage I noticed two of the metal grease caps had fallen off while I was checking the tire pressure. My tires were under inflated by 20 psi each. I called the store and made another appointment to get the caps fixed. I was told replacing the grease caps was not included in the maintenance that had been done and I would have to pay for new grease caps to be installed. I was told the caps would be ordered and I would get a call when they were in. In the meantime we took a short 1 hour trip in the travel trailer and the other caps fell off. We took the travel trailer to the dealership on May 10, 2026 as it was on our way home and were told the parts had not yet been ordered but they would get on it. During the interaction the counter personnel implied that the caps were known to be defective, that they couldn't get the original caps anymore and they had no caps on hand at the service center. None of that was communicated to us at the time of service. They stated once again they would order caps and call me when they were in stock. At this point it was a month since I had first picked up the trailer and let them know the caps were falling off. I called the dealership again on the 12th to check and was told the caps had been ordered, they were expecting them and we could have the caps installed on May15th. I talked to an ASE certified mechanic friend who chuckled and told me there was nothing special about the caps and I could pick them up from any automotive store or get them on Amazon, so I ordered 4 caps and got them the next day so I would have a set if I needed them. I took the trailer in for my appointment. I was told to park it and they would get to it the following week because the parts were still not in. I showed them my caps and asked them to install them. I was told they did not have the time and I would have to leave the trailer again. Note, it is a 1 hour drive from home each way with gas prices what they are right now. I asked for a manager and was told no one was available. At this point I had had enough. I took the trailer home, remove the tires and replaced the caps myself, which I should have done in the first place. On Saturday the 16th I got a call from the operations director apologizing for the miscommunication and she told me she would personally order new caps. I told her I was surprised as I had been told repeatedly that the caps had been ordered already and I was supposed to have had the caps replaced Friday but due to the parts not being in and no maintenance person available I was supposed to wait until Tuesday to pick it up with the new caps, but I took it back home and did it myself. Thankfully I have learned my lesson not to use Camping World for service. We were planning a trip to Yellowstone and no longer had time to waste on Camping Worlds' shenanigans. Lessons learned: 1. Bearing service is offered but they don't have any spare parts on hand. 2. You won't get a call back when promised. 3. They will lie to you about ordering parts.

It was a rough night for the man at the service desk. After about 5 attempts he completed my…read morespecial order. It was fine though and I wasn't in a hurry. He was clearly having a rough day but it happens! Special order will arrive in 3 days and I am excited to see it! Pricing is comparable but stock is limited as there's soooo many options for camping equipment! They have a membership deal which is attractive but I don't think it would make sense for me at this time.

Excellent customer service. Patient, knowledgeable, and kind. Picked up a little hatchet and some…read moreexcellently priced sale items. Love this store

Had a great time kayaking on lake Monona. It was super easy…read moreto book & pay online. They sanitized the paddles and life vests and everything & it's easy to socially distance on the lake. Will definitely be renting from them again!