if you are going to the gun counter and dealing with an old woman named "melissa" or marissa" WALK AWAY. I went in with my spouse to purchase a firearm, and she was unfortunately the person we had to deal with. My spouse was asked for her ID and the old lady asked "is everything correct?" which the address was not because we had just moved. instead of politely informing us that she could not complete the purchase because of that, she rudely just said "i can't sell you a firearm, you need to get a new ID and it can't be a paper ID it needs to be the physical card" in a very rude tone. mind you i had to wait almost 10 minutes for her to eventually make her way up to the counter (there was no one in the store) she slammed her keys down and instantly had an attitude. Overall an unfortunate experience, i would suggest to shop elsewhere if she is working. read more

They need to extend their return timeframe due to COVID. 30days is not enough when I group errands together and don't go out much. I tried to do a return or exchange and got turned down. read more

This is the worst run retail operation I have ever seen. Your expectations are probably pretty low as you enter the dingy, dilapidated storefront, but it just gets worse. There's no help to be found anywhere. They are always paging people to help out, but nobody shows up. Really sad since they have so much inventory - they make it hard for you to actually buy it. I blame the store manager for the mess. If you encounter her, you'll know. She's a real grump and it reflects on her team. The cashiers are constantly yelling at customers rather than listening. And forget about the "price match" policy. This Dunham Sports location doesn't participate in the price match policy. read more

if I could actually give the store a negative one star, I would do that!!!! the employees behind the gun counter very very dismissive to customers, rude, not friendly at all and not helpful at all to what I was looking for! had no clue at all what I was looking for and actually stated to Customer " if you can't find it in the gun case yourself then I don't know what you're looking for"!!!!!!!! I cannot even believe or fathom going back to the store EVER in my life!!!!!!!!!!! DO BETTER PEOPLE DO BETTER!!!!!!! read more

I went there yesterday and waited in line for over 20 minutes because they were rebooting their computers. The manager or the front desk clerk didn't not apologize for the inconvenience for the 20 minute wait. I found that to be horrible customer service. He just mentioned to everyone he would be drinking that evening. Very unprofessional. read more

Despite the bad reviews I went in here and thought this place was perfectly good for what I needed. Basic camping gear. Prices were very reasonable and the young lad at the counter was very helpful. They had everything I needed and I walked out only spending a few hundred bucks getting what I needed. I would go back. read more

I have shopped at Dunham's a few times. The coupons they send over to me are pretty good and the sales they have are nice. I can't really complain about that. I've purchase clothes, shoes, ammo, fishing gear,etc., and they have pretty much the stuff you need when you need it. The one thing that doesn't allow me to be a loyal customer is their policy on the sale of guns. They have a great selection of guns and when they have a sale, the sale price is absolutely great. The think is, I never purchase a gun from them no matter how low their sale price is. The reason is, their policy is to not remove the trigger lock until after you have purchased the gun. So, you can't get a true feel for the gun. You can't get a feel for the trigger. You can't get a feel for the weight. Three very important things, especially if you conceal carry. I have already passed on THREE guns that I ended up purchasing elsewhere. I always forget that they have this policy. I will get a great price on a gun I am interested in, emailed to me. I'll drive the 8-miles to the store, just to be reminded that they will not remove the trigger lock so I can get a true look at the firearm. They always suggest that I go to another gun store, check the gun out, and go back to them to purchase it. I will NOT do that. That is just wrong. If I'm going to go to another gun store to check it out, I will purchase the gun there, and not and Dunhams. I even had one clerk at the store tell me that the miss out on a lot of gun sales for this policy. I know it's not the clerks fault, so I don't get angry at the clerk, but I just can't buy a gun from a store that won't let me truly look at it. read more

Jon in the gun store is awesome! He is always down to show you any gun and talk about the product. I will buy all my guns from here.

Nothing like driving 15 minutes to go to a store and have a teller greet you at the door to say the store is closed...10 minutes before the advertised time. I watched about 5 other people get turned away after I did. Not the best customer service, particularly in an economy like this. I'll happily drive farther to Dicks Sporting Goods from now on. read more

This is the nicest Dunham's store I've ever visited, and since two of my sons worked for Dunham's in the past, I've been in many of their stores. It's big, nicely laid out, very well stocked, clean and neat, and their prices on some items was WAY lower than other sporting goods stores in the near vicinity. My only complaint was that they didn't have many people working though I was able to find help when I needed it. read more

This store is disappointing. I wish I can you 0 stars for reviewing this store. All the prices are jacked up like $25-30 a shirt or a hat of any choice. You can go across the mall to Burlington Coat Factory for a better price. Also you got DICK'S Sporting Goods Clearance Outlet across the street that is starting up and also they offer better prices than that like getting a jersey for $12.50. That's a excellent deal. In the future, I find this place closing up because it's the way that they are conducting business with their customers. I guarantee that the customers won't back here ever again. read more