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    Johnson RV Sandy Collision Repair Center

    4.3 (4 reviews)
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    Services - Johnson RV Sandy Collision Repair Center

    RV repair

    Auto body restoration

    Bumper repair

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    5 years ago

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    Johnson RV Sandy - RV Repair

    Johnson RV Sandy

    (196 reviews)

    Reposting: Terrible communications, does not return phone calls or emails (personnel, management or…read morecustomer care). Chips and damage to brand new RV not disclosed by salesman after requesting inspection. Sales Manager used the F word in describing how badly salesman messed up. Manager was arrogant and argumentative. Hidden extra costs and fees after agreeing to have none. No follow through on spare wheel/tire/carrier. No follow through on missing items in the RV. Manufacturer rebate not applied for by JRV even after they said they did (twice). They messed up the registration and title as our RV would have been titled in another buyer's name. No battery test report received as promised. Incorrect information from finance manager on theft prevention program. I would not recommend this dealership to anyone. Their "Mission and Values" statements are a joke. Update: In addition to the above: All tires were overinflated and one inside dually tire was completely flat. After one month, the EcoFlow power station needed to be replaced. Now, (have not even used the van yet) half our interior lighting does not work. I also discovered after contacting Mercedes and Winnebago that my dealer (Johnson RV Sandy) was supposed to complete a form "Delayed Warranty Form" as per Winnebago Service Bulletin 7SB009-23-02A. I was told to contact them to complete this form so that my proper warranty start date (date of purchase) would update with Mercedes. I reluctantly called Johnson RV and requested that this form be filed (it takes all of 5 minutes on-line). After another call, messages and no return calls, I gave up! Luckily for me, Winnebago and my Mercedes shop got everything fixed. Johnson RV is a failure.

    I purchased the extended warranty and have now taken my van in three times for a leak that is still…read moreunresolved. Each time, I was told they could not find the issue--even though the leak is obvious. At one point, they claimed it must have been fixed when they "tightened things," but the leak is still present. They also replaced the battery relay, but when I picked up my van the battery was dead and the AC had been left running. Since then, the battery drains very quickly whenever I run off the house battery. After speaking with DM Vans, I learned they were extremely concerned that the solar system was repeatedly charging the van only for the AC to immediately drain it again--an issue that may have been going on for a long time without my knowledge. On top of that, the AC unit has now been hit and is falling down. I have been trying to reach a manager for three weeks, with multiple promises of call-backs, but I've received no resolution and no return calls. This has been a deeply frustrating experience. Between the unresolved leak, the battery/AC issues, and the lack of communication, I feel let down and very concerned about the quality of service and accountability.

    Johnson RV Sandy Collision Repair Center - rvrepair - Updated August 2026

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