I went in with the package to be returned. I could not figure out how to do the self service so…read morewent inside. I expected it to be extremely busy for the number of cars outside, but I was the second person in line. The other long line was for identification Services. Very easy process to return a package if you have downloaded your QR code.

The passport lady was so nice and very helpful. Thank you! She was very knowledgeable and thorough…read more Also, the rest of the staff was super friendly.

have lost several letters which were dropped off at the indor mail slots --caused me problems to…read moreprevent my homeowners and my auto from being cancalled

This location doesn't open at the time listed on the website. Time is precious and I don't have…read moretime waiting pass the time you're supposed to be open.

Every time I come here the service is pretty slow but I had a rude experience this day. I walked in…read moreand it was completely empty. There was a sign on one station that said will be back in a moment. So, I stood next to the sign that says stand here for 8 minutes. Crickets. I try to call the phone number for the post office to see if maybe someone in the back would answer but it was a 1-800 number so it was no help. After standing in that spot for 10 minutes I walked up to the counter and said "hello?" Out comes a worker with a disgruntled attitude saying "you're supposed to be standing by that sign, that's why nobody came out" I'm like ummm I was standing there for 10 minutes. She was so rude and pointed to the sign saying "well there's a sign that told you where we were." I don't know what time that sign was put up there and when a moment is but I definitely didn't appreciate the nasty attitude when I was waiting patiently.

long line on tax deadline afternoon confirmed why the usps should be privatized…read more "no more than 5 in line" barked the mail clerk....!!!! "the rest of you wait outside" yessem....... while finally in line inside the door, fell free to listen in on the clerks extended conversation with the person being served. arriving at the desk, "hope you have your debit card. i already put up the cash" was bellowed. yessem.... had to remind myself that i was not at ups or fedex. and that these people are part of the problem........!!!! their salaries contribute to the deficit mess. and the entitled attitude comes at no extra charge. you ask "what could improve?" "what could improve" ........indeed.....!!! where are you elon....????

Door locked with workers inside chatting. They peek to see the people out front and duck back in. A…read moreyoung lady waiting outside said she came 2 hrs earlier when they locked the door in front of her, was told to come back in an hour as they were taking a break. No signs on the door to indicate they are closed or when they're coming back.

I only wish they had an automated teller machine. They don't even have a postal machine and the…read morelobby is closing earlier.

This was the worst experience ever. The employee was rude. Not helpful. Had to fill out two forms…read moreto mail a simple package. No wonder they are losing customers. And you have to pay for A piece of tape. Don't go to this location unless you want to be drained of JOY! Oh... I was the only one in the post office. So pathetic and so sad. Teaching customer service for many years- this is not how it's done!

First time here a few days ago and I was literally in and out within 5 minutes. It also wasn't too…read morebusy. The customer service was excellent! I will def be back !

No stars of I could ----they stole my 398$ PayPal check said it was in lost and found instead of…read moreplacing inside of my mailbox, cashed it fraudulently at a Wells Fargo bank; they forged my signature. I have documented everything. This will not be forgiven and someone or two will be held accountable..... be very cautious when dealing with this post office. This really scares me. To my understanding....the workers keep individuals information, checks, credit cards, bank info, and run scams. They figure no one will know or do anything so watch your mailbox. Frustratingly outrageous behavior post office employees are committing federal crimes against humanity. Very upset.

If I could leave negative stars I would. I just left after the clerk --Q--was yelling at me when I…read moreasked to pick up a package. It's a long story and no one cares but avoid this place like the plague. Not my first horrible experience there but this was next-level. I'd file a formal complaint...but it's USPS so it'd be like screaming into the void.

US Postal Service 3400 S Carrollton Ave…read more New Orleans La 70118 On August 21st, 2023, I got a call from  Representative S. Davis who called to update me on the status of my undelivered packages. Service Request# 54240711 over which I was worried. She was consistently pleasant, considerate, and  well-spoken. Use her wisely; she's a gem. She was knowledgeable about my situation and  understood the genuine value of excellent customer  service. She promptly addressed each of my inquiries and provided me with the knowledge I required. She showed me that she was listening to what I had to say. She was effective and supportive.The assistance I received was timely and exceptional. I had a good experience. The overall encounter left me feeling good.I hope her work to the USPS is acknowledged and recognized. I honestly believe that USPS is dedicated to providing their customers with the highest caliber of customer service. An act to satisfy, if not delight, its customers. I was thoroughly satisfied with the overall experience. Special thanks, Ms. Davis. Respectfully Submitted Glenda H. Cc: Google Local Reviews Cc: US Postal Service Headquarters 475 L'Enfant Plaza SW, Washington, DC 20260

It's not the best, but it's not the worst…read more Pros-never a line, ample parking, convenient drive through mail drop off right on Carrollton. I acquired my U.S. Passport at this location, which was more convenient than going downtown. Cons-they never have the "fun" stamps (Marvin Gaye, Mister Rodgers, John Lennon, Christmas), the service tends to be a bit gruff, the building itself, materials-pads, mats, railings, glass doors, tile work is all in DISREPAIR. I can imagine how excited I would be coming to work in a dump like that everyday. No wonder the clerks are grumpy! So next time you swing by, remember what my momma said, "Don't expect anything and you'll never be disappointed."

Over the years of living in New Orleans and returning here for work, this has consistently been my…read morefavorite US Post Office. Everyone at this post office is efficient, knowledgeable and helpful. I continue to hear the employees here exercise patience and respect to myself and the customers here. Basically my favorite post office in New Orleans and possibly the whole country. I would like to specifically mention Deajohne. She is so polite and kind to everyone each time I am here

Rude, every time. If you have another option of post office…read morein the city, use it. This one ain't it.

I am so used to long lines at any given post office I've been at. Needless to say, I was really…read moredreading this trip. But I had to mail a parcel. I had some extra time today, so here we go. The line wasn't long, maybe 6-7 people. But for that small space it looked pretty crowded. To my big surprise, it went VERY fast. It is a very convenient location for me. I will definitely be back.

During my visit to this USPS facility on Carton Street in my community the lady behind the counter…read morehad a nasty disposition. As a customer I asked a simple question of why don't the mail carriers in My neighborhood deliver to the house like in other areas of NOLA and other parishes and other cities and states across the US. The postal worker told me that is not for me to worry about not for me to be asking then told me I need to pay a $95 fee for the kiosk.

I really enjoy my subscription to New Orleans magazine. I know print media is supposed to be dead…read moreor dying, but I like carrying around magazines and looking at the pretty pictures. New Orleans magazine lets you know what's going on in the city and has great back stories. Their calendar is pretty cool (HATE when stuff has already happened by the time I get my issue). They have a little bit of something for everyone: politics, cooking, drinking, culture, local characters, and oddly the WYES listings.

I will never forget the cover of New Orleans Magazine for the December 2005 issue (pretty sure…read morethat's the correct date). This was immediately post-storm, and the cover was of a beautifully set dining table for Christmas dinner, something you'd expect to see at a very wealthy home uptown. The food? MREs. It so perfectly captured the surreal nature of living here at that point in time, I need to get my hands on a back issue. Today I bought the current issue of New Orleans Magazine, and so far I've read the editor's letter and an article about the NOPD's residency rule. Both were excellent. I can't wait to read about the 40 visual art "sites worth seeing" and the dining news. I've found the magazine to be written by people who really know the city's culture and history, and I've learned a lot. Definitely worth reading, if you're a magazine person.