No stars of I could ----they stole my 398$ PayPal check said it was in lost and found instead of…read moreplacing inside of my mailbox, cashed it fraudulently at a Wells Fargo bank; they forged my signature. I have documented everything. This will not be forgiven and someone or two will be held accountable..... be very cautious when dealing with this post office. This really scares me. To my understanding....the workers keep individuals information, checks, credit cards, bank info, and run scams. They figure no one will know or do anything so watch your mailbox. Frustratingly outrageous behavior post office employees are committing federal crimes against humanity. Very upset.

If I could leave negative stars I would. I just left after the clerk --Q--was yelling at me when I…read moreasked to pick up a package. It's a long story and no one cares but avoid this place like the plague. Not my first horrible experience there but this was next-level. I'd file a formal complaint...but it's USPS so it'd be like screaming into the void.

Rude, every time. If you have another option of post office…read morein the city, use it. This one ain't it.

went to this post office to send a package registered mail for 10,000.00. i have done this before…read moreseveral times even for a greater amount. the first lady to assist was helpful BUT new and asked for assistance from someone in the back. the lady who came out claimed i could only insure items up to 5,000.00. i pulled it up on ;line to show them that the internet for USPS says it will insure up to 50,000.00... no help.. had to leave and go to the office on carrolton ave. which was able to help me and get it shipped within 5 minutes of being there.

US Postal Service 3400 S Carrollton Ave…read more New Orleans La 70118 On August 21st, 2023, I got a call from  Representative S. Davis who called to update me on the status of my undelivered packages. Service Request# 54240711 over which I was worried. She was consistently pleasant, considerate, and  well-spoken. Use her wisely; she's a gem. She was knowledgeable about my situation and  understood the genuine value of excellent customer  service. She promptly addressed each of my inquiries and provided me with the knowledge I required. She showed me that she was listening to what I had to say. She was effective and supportive.The assistance I received was timely and exceptional. I had a good experience. The overall encounter left me feeling good.I hope her work to the USPS is acknowledged and recognized. I honestly believe that USPS is dedicated to providing their customers with the highest caliber of customer service. An act to satisfy, if not delight, its customers. I was thoroughly satisfied with the overall experience. Special thanks, Ms. Davis. Respectfully Submitted Glenda H. Cc: Google Local Reviews Cc: US Postal Service Headquarters 475 L'Enfant Plaza SW, Washington, DC 20260

It's not the best, but it's not the worst…read more Pros-never a line, ample parking, convenient drive through mail drop off right on Carrollton. I acquired my U.S. Passport at this location, which was more convenient than going downtown. Cons-they never have the "fun" stamps (Marvin Gaye, Mister Rodgers, John Lennon, Christmas), the service tends to be a bit gruff, the building itself, materials-pads, mats, railings, glass doors, tile work is all in DISREPAIR. I can imagine how excited I would be coming to work in a dump like that everyday. No wonder the clerks are grumpy! So next time you swing by, remember what my momma said, "Don't expect anything and you'll never be disappointed."

I have a package that I've been waiting for almost 3 months on the tracking says here and it still…read morehasn't been delivered. Honestly, I'm very disappointed in this post office. Cause my package has been here for a while and it still hasn't gotten delivered. They need to do better on learning how to deliver packages in my opinion.

The U.S. passport offices are located here and this is not a review of their operation, but the…read moreUSPS desk at Loyola. As a former New Orleans City employee of many years I can review this at last from an objective position. Katrina was 20 years ago. The USPS office at Loyola has never recovered. This is the central post office in New Orleans and perhaps the most poorly managed in the city. It serves as a location that many tourists staying downtown are directed to, in order to send their New Orleans souvenirs home. It could be a New Orleans' promotionally welcoming experience instead of the glimpse of a major city in decline that it is. Entering, the first thing you will notice is the large, darkened, trash strewn and abandoned Sales and Services desk and kiosk area. This welcome alone is an indicator of the absence of managerial leadership among those here at the highest pay rates slumbering at their desks. Meanwhile, at the front service desk there are huge understaffing issues. With a bight few exceptions Staff is consistently slow moving, poorly trained, often ill tempered, and burdened with malfunctioning and poorly serviced printers and label equipment. Aside from being perpetually littered with debris and wasted postal supplies, the lobby seems unsafe because visible Security is often zero. Add to this the the proximity to the Bus and Train Station and it's pretty obvious security here is critically absent. This location is often frequented by the local homeless and forensic wanderers of New Orleans seeking warmth in the winter, AC in the summer, and possible handouts, or the possibility of finding forgotten packages or mail. Again zero security. Parking is fairly good, though I would have strong safety concerns regarding the Parking Lot at dusk.

I went in with the package to be returned. I could not figure out how to do the self service so…read morewent inside. I expected it to be extremely busy for the number of cars outside, but I was the second person in line. The other long line was for identification Services. Very easy process to return a package if you have downloaded your QR code.

The passport lady was so nice and very helpful. Thank you! She was very knowledgeable and thorough…read more Also, the rest of the staff was super friendly.

Mail & More is a one-stop shop for all your mailing and shipping needs. Conveniently located near…read morethe Lake on Allen Toussaint Boulevard, they offer services such as packing, shipping, printing, faxing, and mailbox rentals. Mail & More is not just a mailing and shipping center; it also offers a unique selection of curated gifts for the kitchen, office, and baby. On my most recent visit I purchased beautiful bluebonnet tea towels, stationary, and a corduroy jumper for my baby. The staff is friendly and the shipping rate are competitive, Mail & More is your go-to destination for all things mail-related in New Orleans.

Great place to handle business. Location, location, location is perfect and easy to get to. Love…read morethe new extended hours!!! You can get so much done at this Mail & More!!! Also love supporting local businesses.

I have visited this post office 3 times in the past 2 days. Once was at 12:15, I was told they…read morewere closed for inventory between 12 - 2. I went back today at 12:25, they were closed. I went back at 1:25, they were still closed. Sign said they are closed for lunch between 1 and 2. No one answers the phone number listed.

As soon as I got into my hotel and dropped my bags off in my room I walked straight to this post…read moreoffice. I got there 5 minutes before closing which I know is cutting it close but I just had a prepaid package to drop off. First when we walked in, the security officers were extremely rude and then they told us that the post office was already closed. When I questioned the time of closing they said she closed it early. Makes me miss my post office back at home!

The people that work here are always pleasant and helpful. I have been other places where they…read morecharge to tape an envelope closed. The employees here go out of their way to provide assistance. I have been multiple time with Amazon returns and have always received great service.

I'm not sure why the reviews are low for this store. I use this location all the time and they are…read morealways wonderful. They are fast with courteous service. Highly recommend.

have lost several letters which were dropped off at the indor mail slots --caused me problems to…read moreprevent my homeowners and my auto from being cancalled

This location doesn't open at the time listed on the website. Time is precious and I don't have…read moretime waiting pass the time you're supposed to be open.