He viewed the job at location. He made a commitment to install. Then vanished. Very disappointing…read moreand I would not recommend.

Robert put a vent motor on my furnace. Another company tried to pressure me into a new furnace…read more Robert saved me a lot of money. If you want an honest technician that does quality work ,that is reasonable price. Robert is the man for you .

Excellent customer service, great timing and overall good business a/c back working !read more

This is not to be confused with Comfort ZONE, which is also in Royal Oak - this is Comfort ZONES…read moreHeating & Air Conditioning. I made a Yelp page for them since the other business already has an established Yelp page. Last Tuesday, I noticed my hot water heater making odd noises, after I took a bath that night. I went to look and sure enough, there was about a half-inch of water on the floor. Last year I experienced a massive house flood, so I definitely didn't want that to happen again. I have an Appliance Plan with Consumers Energy so I called them, and they outsourced it to Comfort Zone. Comfort Zone showed up at my house the next morning, diagnosed the problem (water landing on top of the flame, apparently), and were able to install a new water heater the same day, which was great. The cost was $1470, which sounds like a lot but Lowe's was quoting me $1650+ that same day, too. The reason for the three stars is that they aren't great at answering the phone. The next day after the water heater installation, one of my sinks was operating at about 60-70% of its former water stream, so they said they'd send someone down to look at it (this was Thursday). By 4-5pm Thursday I hadn't heard back from them and no one had shown up, I left them a voicemail to say Friday would be fine. I called again Friday morning and got voicemail again; I said that 3:30pm would be the latest I could have someone over on Friday. Sure enough, at like 3:25pm one of the techs, Cory, did show up, and was able to fix the problem ... but there was no communication from either him or Denise, the receptionist (and possibly owner?), about this. That being said, I'd still use them again because they were able to quickly diagnose the problem + install a new water heater on the same day, so I didn't have to stay somewhere else overnight, since I had to turn off the water to my entire house.

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

I don't understand these positive reviews. I paid this company $100 to do an inspection. The kid…read more(and I do mean kid) that came out was able to show me on his tablet that the refrigerant in my central A/C unit is slightly below what would be considered a "good" level. I explained to him that my unit occasionally turns off and then back on in very short intervals. He wasn't able to offer any thoughts as to why that might be happening other than my unit is old. Fast forward 2 weeks. Today, I had a different company come out. Within 30 seconds of him taking off the same exact shield on the back of my A/C unit, he saw a frayed wire. Within 5 minutes he had replaced the wire and the problem was solved. One would think that the kid from Comfort Zone would have noticed it. The guy who was here today showed me the wire, it was RIGHT in front of exactly where the Comfort Zone kid hooked up the same diagnostic tools. If I'm paying to have my unit inspected, I'd think a company is actually INSPECTING the unit. I'm tempted to report this to the BBB. What a complete and utter rip off!!!

So our air conditioner died this weekend, great timing I know, but when is it ever? The air is…read moregoing to go out on the hottest day of the year and the furnace will go out on the coldest ... We didn't really realize until later in the afternoon on Saturday that the air was out. C and C had installed our furnace and we've been happy with that so we decided to give them a call for the air. They were completely booked and told us to call back first thing on Sunday to get an appt that day. They also told us ahead of time the service call would be $200. It would go up to $250 on a Sunday. We said thanks and called Sunday morning right at 8 am when they opened. They already had one person ahead of us that day, and they would give us a call when they were on their way. We mentioned that we had tried to get an appt yesterday but since they were booked we had to wait until Sunday, and they honored the $200 rate for Saturday. In the meantime, I got a couple text messages from them introducing our technician, along with a photo of the tech so we would know who to expect when he got here, which I thought was great and really appreciated, especially if I was home by myself that day. I haven't had any other company do that so far and I really like the idea. The tech was efficient, clean, and wore a mask I'm the house. He diagnosed us with needing a new capacitor, replaced it, and was on his way. Everything took about 30 mins and our house is nice and cool again. Good experience with them and I would recommend

I was extremely happy with my experience with C&C! My hot water wasn't working, which is definitely…read moreinconvenient, and they were great with getting me on the schedule quickly! I also love their text feature where they send you a picture of the technician coming to your house and call you to let you know when they're on their way. Wonderful customer service!! Kevin was the technician who serviced my hot water heater and went above and beyond to help me. He was friendly and thorough with his work and also explained the diagnostics in simpler terms (for people like me who know nothing about this stuff LOL). He even helped me clean my filter that was dirty and left me some extra tape. I highly recommend this company and will use them again for any HVAC needs!

My furnace quit the night the temps dropped to -1. Warren told me someone would be out the next…read moreday. I won't go into all the details, but the first attempt to repair the furnace did not succeed. Kirby came back the following day. He made certain my furnace was working and I was happy before he left.

My furnace stopped running and I put in request through Yelp. Warren responded within few minutes…read moreand walked me through troubleshooting the furnace without any charge!! My furnace is running completely fine and he saved me the headache and money! Really appreciated the quick and good service :) Definitely will be bringing all my business to them!

We bought our late 90s built home in 2012, and it only had a standard (at the time) 6-inches of…read morepink BATT insulation in the attic. So, our furnace has been working harder and more frequently to keep the house adequately heated for the past several winters. We finally got fed up of this lack of additional barrier between us and the cold outside. I was inspired by Consumers Energy offering a rebate check when insulation is upgraded by an approved vendor. I found AEE as the only Gold-star rated, licensed and insured installer in my area and approved by Consumers Energy. They earned their stars and stripes. I set up a free quote with the straight to the point and knowledgeable company owner, John. He explained his recommendations for adding about 11-12in.of fiberglass/wool blend blow-in insulation into the entire attic for a total of 17-18in., as well as having his field manager and caulk expert Mark seal all our windows and doors. He left me with a competitive quote and let me take long as I wanted to think on it and get other quotes. After a few quotes - my gut instinct gravitated me to AEE. I wanted to 'Art of the Deal' a bit with John to bring his quote closer to another competitor's. He was fair in working with me. We struck a deal. His 2-man insulation team came to our home around 10am and worked until about 4-5pm thoroughly insulating my attic. His field manager and caulking expert Mark did a great job sealing all the windows and doors for air leaks in a matter of 1-2 hours tops. They went above and beyond my expectations and were honest fellows. At one point when they realized they slightly undershot the amount of product needed for the job - they went and got more product to complete the job. John was a man of his word - he honored the contract without trying to work in the marginal unforeseen product and labor. They were thoughtful enough to blow some extra insulation into the space above our toddler's bedroom - which is definitely the problem area with our climate control. The workers used slip covers on their shoes and used towels to keep hoses from damaging walls. They vacuumed and cleared all waste after their work. Fast forward a week, and I will tell you that this was one of the best upgrades we have done for our home. The disparity in climate and cold drafts in different areas of our home is way better now. Upstairs is improved, the den stays toastier now, and the kitchen side of our house now holds heat better. A marked difference in the radiant heat comfort throughout the house. It is no placebo effect. The furnace is able to drive the temp up quicker, then the temp holds better and drops slower. So the furnace does not have to stay on as long of duration, and the interim between it firing up has increased. Savings on gas, and less wear and tear on the furnace too! Wish I had done this back when we bought the home. Better late than never. Highly recommend AEE. Just follow the simple steps I detailed above, get the work done, and get that rebate. You will have a top notch upgrade, at a great bottom line price. Two thumbs up!

AEE engineers came to my house and identified areas of improvement that I frankly would never think…read moreare a problem. I had an extensive energy audit performed, indoor air quality check, insulation installed, window caulking, rim joist seal/insulation, thermometer replacement, and various other home improvements. This was after the cost vs. benefit was explained to me with the supporting data. Once everything was completed, they walked me through the utility company rebate and tax credit process to ensure I received the full benefit of all work performed. Ultimately, I made money from the inspection and walked away with a house that was significantly more energy efficient with lower utility bills. It's a shame that it's so rare to find great companies with great people nowadays. AEE (John and Mark in particular) were super professional, friendly, polite, and extremely knowledgeable. It was an absolute pleasure working with them and I was able to learn quite a bit. These guys are not your typical salesmen, they are subject matter experts and come with only the highest of recommendation from me!

Used through home warranty and will be reporting. Saying they are available for emergency heating…read morerepairs and then recommending to keep the oven open for a while weekend when it is 7 degrees out because the owner of the company is busy at a volleyball game. Home warranty company says there is no reason for them to have accepted that bid if they were not actually available to provide service. Bad advice, communication and service.

From the owner: Johnson Heating and Cooling L.L.C. is a company committed to achieving excellence in everything…read morethat we do. We are a full service mechanical contracting and engineering company. We specialize in heating boilers, process boilers, building automation systems, commercial and industrial HVAC equipment, residential HVAC equipment, and much more. We are experienced in "all things mechanical".

Ethan at Weatherwise really went above and beyond for me. Explained all the equipment, and it…read morelooks great. Above all else, he beat LITERALLY EVERYONE on his price.

From the owner: WeatherWise is a team of licensed climate control experts offering personalized service to fit your…read moreheating and cooling needs! We understand that every home is unique and we're dedicated to finding the solution that works for you. We have a passion for performing top-notch work and believe in climate control you can count on year-round. Call now for a FREE estimate!