Needing some shopping therapy I decided to stop in to Johnson's RV. Once there Julie and Tony took…read morevery good care of me. I ended up falling in love with a 2013 Rockwood. Everybody was wonderful to work with and went above and beyond any of my expectations. Service out back was also a delight. Looking forward to future service with the JRV team! Naomi M.

I recently purchased a 03' flagstaff pop up camper from Johnston. From our salesperson Anthony and…read moreKevin to Tim in service the purchase was smooth, friendly and very accommodating. Along with the purchase Tim gave me a thorough walk through of how to set up and take down the camper. Good job Johnston RV County. Can't wait to use it the next camping season.

We bought our first trailer camper from Meyer's in Farmington. Chaz was the best at helping us…read morelocate just the right one. We kept in contact by text and the transaction was stellar start to finish. Everyone was professional and customer service centered. Looking for a new RV? Ask for Chaz!

This is a review for the service department and, specifically, for the attentive and kind…read moreassistance from Owen, Andrew and the staff at Meyers. I don't live locally and I had a major issue with my trailer when I was passing through the area. I called Meyers and spoke with Owen. He guided me through the initial process of needing to contact my insurance company and, thereafter, worked closely with me and my insurance agent to expedite the estimate. Although there wasn't a happy ending for my trailer (by no fault of Owen & Meyers), an overall extremely upsetting and overwhelming experience was made bearable by their graciousness and helpfulness.

Wow, great people, good availability of products and services and they are part of the Harvest…read moreHosts plan which allows members to stay at participating sites overnight for free (it's always appreciated that travelers shop at the hosting business which we always do. This particular stop was fantastic. We were gifted a small tote bag with a welcome letter, deck of cards, bottle opener and a bag clip all of which were appreciated. We had a back in spot for the night with power and potable water. We were able to purchase propane while we were there and we dumped our tanks for free. If we were in the market for repairs or to purchase a new RV these are the people we would visit for that! Thank you for allowing us to stay on your property and for the wonderful amenities you offered us. We will visit and shop again.

I have been trying to get warranty work completed on my 2025 Hampton destination trailer. they…read moredon't communicate at all unless you bother them constantly, they don't take your calls, have to leave a text or message. then they tell you to contact the manufacturer, as the warranty was rejected. We only had the camper for 30 days when I started this process , because of either the manufacturer or Wilkins not making sure the camper was inspected before leaving there property, the main cause of my major water leak was a vent grill not secured properly. Their tech diagnosis. now we are 9 months and still getting the run around. Time for Legal action as they do not care about the consumer. I may post more on the coming days as this is not the first dealing with Wilkins, as they totaled my last camper. Signed Don D

If you are buying a camper from camping world, Churchville Rochester NY and you are doing a walk-…read morethrough, you need to request Anthony Trubia. He is very knowledgeable and most important HONEST. He was patient and answered every question we had. He even took the time to use his phone so we could hear the stero system/speakers since there was no service in the garage. There were a few things wrong and he completely supported our feelings and went right away to get help to rectify the situation for what he was able to do. He is an AWESOME, HONEST person and the ONLY one we would ever want to do a walk-through with. Again rememeber this name ANTHONY TRUBIA!!!!!ANTHONY TRUBIA!!!!!!ANTHONY TRUBIA!!!!! Donnalee and Jeff Kelsey

Stay away, stay far- far away. Go into Churchville next store to Wilkins RV. trust me. I went in…read morewith a huge check in my purse to purchase a huge destination trailer that day. Walked in, walked around at least 20 minutes, no exaggeration either, I saw probably 10 sales people standing around in one location completely ignoring me. Finally, at last, a salesguy came over. I told him what I was looking for. Not in stock, he saie, but promised to email and call me after I gave him my wishes and contact info. No calls, no email, nothing. So now, almost a year later, after I got my new trailer at Wilkins RV next door in Churchville, can you believe they still call me? I've never been so ignored, expecially with such a large purchase I was going to make. Shame on you. management, get after your staff. I've heard complaints from at leaset 5 other friends of mine. Unbelievable !!

Hello! I had a rough…read moreexperience with staffing. When I arrived at the dealership, (with no appointment), I met the receptionist. She was on her cell phone talking to her husband. She was very nice and advised me that there were no sales people because they had all gone to a convention... that seemed odd to send all of your people to one place but I'm sure there's solid business consideration. There was one dude left and I was told that, "if you have to make a deal today, we can get you a seat with him." He was initially just sitting behind a desk but he later got up to walk around and talk on his cell phone. He ignored me but I wasn't doing anything noteworthy. I was in the area and have been thinking of a home on wheels for a while. I'm 99% certain that I wouldn't have bought anything so they didn't miss a sale... but I think they need to ramp up their Saturday staffing a bit.

Don't bother setting up service appointments they don't recognize them…read more They are not customer friendly most seem not to like there job or know what they are doing.

Meyers RV, Bath NY. By far, surpassed all expectations. A…read morefriendly knowledgeable group, from sales to service. Supported by the owners, and management team. A very hands on team! I had the distinct pleasure to meet Kyle Smith (GM Bath) at the Hershey RV show in Pennsylvania. Although this is a long story I will keep it somewhat to the point. I ordered a unit, it came in, it had multiple issues. Kyle went to bat against the manufacturer, due to all the major issues. Although brand new, the factory wanted to repair and return. Meaning return unit to factory, demo unit and repair issues. I had to cancel a trip already planned. The manufacturer was dragging their feet and Kyle pushed on. I know this is not the norm, nor should it be. But the issues were enough to make myself, and Meyer's RV, very uncomfortable if I was forced to keep this unit. Needless to say a deal was worked out. I am now in an RV I am satisfied with. Be mindful of the dealership and the issues they deal with on a daily basis. I was not very happy at all, and the service personnel and Kyle had to deal with a very upset customer. After I relaxed some I realized the dealership did not build the unit. My anger was misplaced. And I apologized to them. So be prepared. Manufacturers have decided to push units out fast, and let the dealership deal with it. Not fair for dealerships. In conclusion. Be very thorough during walk through. Have everything annotated. If issue won't hinder camping go for it. If it will, don't take it!

I bought a 2020 pioneer in Caledonia New York. I paid for a prep which I personally think prep…read moreshould be already done without paying for it but I paid for prep. I bought the five-year bumper-to-bumper warranty. It was delivered. AC kicked out. I realized that the water tank would not work on Electric only propane, I complained they came out a week or so later (the service guy is very nice) and the temperature went way down into the 30s so in order to see if the AC was working right he had to put the furnace on, the furnace was broken so he had to fix the furnace and it needed a computer board. He had to fix the hot water tank on the electric side. These things should've been found in prep, granite moving things around something things come disconnected, but a service guy doesn't see something disconnected and sees it doesn't work it's broke. I had a problem with the AC again. It popped the main breaker as the pole. I was told it was the campsite problem not the camper so the maintenance guy came put a brand new breaker in, fast-forward two weeks in between it was cool didn't really need AC, this past week it was hot. I was stupid and didn't come check it during the week during the day but I work from 6 to 6 in daycare five days a week, so I have a long weekend coming up and come out no AC at all, main breakers fine because microwave is working so it's not the breaker. I tried even the fan part of the AC nothing, I have no AC it's 90° outside either I pack up and go home and ruin my Fourth of July weekend or stay in a hot box. My call to Meyers went to the.GM service was closed, general manager said well it happens I said but I already complained about AC having a problem and they wouldn't believe me the person at the service place. Robin was screaming at me telling me it wasn't the camper. It was the breaker well guess what, it wasn't a breaker I am not happy at all. I paid $1500 for prep the wanted $2000 I said that was ridiculous. $1500 for the prep and I paid about 17,000+ tax and a warranty for my camper for it to constantly have issues. These aren't all the issues, I've have had many other smaller issues. These are three main issues after them supposedly prepping it that I paid for.

We had a 10 ft long camper and a pup tent! We all were placed in the group camping area. 8…read morefamilies. 2 left when they saw that parking lot you placed us in. I have friends that had seasonals that left because many people there are mean. Also, you seasonal prices are way too high for what you get.

Really awesome location near Napa, easy access to shopping and restaurants yet great nature trails…read moreright there. We saw elk, deer, wild turkeys and picked ripe blackberries. The sites are not pretty or spacious, but access to cool things to do works for us!

My experience was Great! Friendly and helpful staff. Store Manager Marisol and Mia were…read moreknowledgeable with their products.

Worst experience ever. As a woman, I was treated so rudely in this store that I will never go back…read more They do not honor their warranties (even with written proof of their defective part) and I was just treated so rudely that the person who "helped" me should be immediately fired. I am so disgusted that they haven't left the early 1900s in the way they address their female customers. RUN!