We've been a frequent customer of theirs since 2013. They've been great. Most of these negative…read morereviews involve a failed unit. You do realize they don't make them, right? Don't buy Whirlpool (all of their brands) and avoid LG. Now you know.

highly disappointed with my dishwasher. I bought it in January of 2025, 16 months ago. IT STARTED…read moreMAKING A TERRIBLE GRINDING SOUND. We called for service with another repair company to find that the main motor was no longer connecting with the spinning device and needs replaced. OVER $400!!!! Never in my life have I had an appliance die after only a year. what a piece of crap it is. whatever happened to a time when appliances lasted 20 years. THIS IS ABSURD

I brought a $599.00 refrigerator from K&A . I went to hook up the water line and water poured at…read morethe back of the refrigerator . Call them up for service because it had only been 1 day I was told that they do not service my area and that it was an installation error on my part . That I should call the manufacturer . They sent someone out the following day. He found the water valve was missing and the back panel was bent and dented. How do you sell something as new and dented with a missing internal part ? I asked for someone to get back to me from K&A but nothing yet.

From the owner: K & A Appliance offers a wide variety of brand-new, scratch and dent appliances from brands you…read moreknow and trust including: Maytag, Amana, Whirlpool, KitchenAid, JennAir, and many more, at significant savings. We use our own staff to deliver & install the appliances and will remove the old unit for free.

do not buy windows from homedepot. 2 years old and already having issues. customer service told me…read moreid get a call back in 24hrs its been over a week. appliance and delivery bad experience countertop really bad experience. if you need nails sure but dont expect any level of customer service from them. They say fill out the web form i did that before and no response. New development is was told windows have double lifetime Warranty. Lol also told today that it doesn't include labor. So I have to order the parts and repair the windows myself. Good luck if you deal with them.

DO NOT buy any furniture online from Home Depot. Bought a huge cabinet, spent a whole day putting…read moreit together, thenthen found out it was missing a side piece. Customer service is a nightmare. They want me to take it all apart, erpackage hundreds of parts, send it back to them and then have them send it to me all over again...instead of just sending me the missing piece (they said it would take 6 months to get the missing piece!)

I visit this Lowes location for most of my project needs, home shopping needs, tools and garden…read more The customer service depends on the day and staff you meet with. I purchased and got all my blinds installed here and that department was great. The garden area is hit or miss. I recently started shopping at HD as customer service is much better. I often get here to check new collections. The store is stocked well, and instore pickup works like a charm. Prices are comparable and sometimes competitive to others.

Came in looking for marker flags. Hard time locating them. Made the grave error of asking for help…read more I get snapped at. Roughly. Employee having a bad day. Or a bad employee. Either way, walked away. I'll order the marker flags from the online giant from Seattle. Bye bye Lowe's.

DO NOT SIGN UP FOR ANY OF THEIR MEMBERSHIPS. You CANNOT cancel it yourself, they force you to jump…read morethrough hoops, ask you to stay, and lie straight to your face "we are having issues processing this cancellation request right now". No, they want you to forget about it so they continue charging you. Absolutely scummy business ethics. Wild.

Terrible customer service. You have many options out there for electronics - shop elsewhere…read more Purchased a laptop computer in January 2025 for my daughter. The keyboard broke in November. She took it to Best Buy in December and they turned her away saying it was "junk" and could not be repaired. Less than 1 year old Chromebook. She was at college at that time so she was not with my husband or I and unfortunately was taken advantage of and did not ask further questions. Scheduled a geek squad appointment today in Downingtown which we have paid for the service membership for years. They too refuse to repair the computer now saying the purchased warranty has since expired. I was told that ONLY REPAIRS UNDER WARRANTY ARE DONE. It was NOT expired when she first attempted to have it serviced and was turned away. NOW - we are told there is no choice but to purchase a brand new computer refusing to credit us any money for her current computer and will not honor the warranty even though this was not presented as an option while the warranty was current. We worked with store manager Mike Purcell, Geek squad agent Bagdan Pricop and store manager Jenn Setiz who wouldn't speak to me on the phone and has yet to return a message. Don't purchase here - they wouldn't even offer a discount when I said we would purchase a new computer if needed. We have purchased all our computers here for years...3 in the last 14 months. We were dismissed like our loyalty and purchase history meant nothing. Don't waste your time or money here. They simply don't care about doing the right thing. Definitely don't waste your money on extra protection because apparently it doesn't matter

I had a very disappointing experience with this company. I was charged $171.72 upfront and was told…read moreit would be applied toward the repair cost. After the technician visited, the issue was not resolved, and no repair work was completed. In my case, the problem appeared to be a pilot light issue that was never fixed. If anyone else has had a similar experience, feel free to contact me at jshehu31@gmail.com. I am considering filing a formal consumer complaint and would like to hear from others who may have experienced the same issue.

This is truly the gang that can't shoot straight. The kind repairman sent here to fix a…read morerefrigerator misdiagnosed the issue. Okay. I can forgive that since they really tried. But the issue was a fan part. The head office sent the part to the wrong address. The repairmen have now been here a total of 4 times. But the office keeps sending the part to a wrong location. Lately being deliver to Aston PA the part is now on its way to Kentucky. What a bunch of buffoons. They guys are coming back Monday, but the part will be somewhere else. Spent nearly $500 yet we have been without a refrigerator for nearly a month while these clowns try to figure it out.

Gerhard's did a great job, on many levels…read more 1. Ordering was easy. I combined browsing their web-site with talking to a customer representative, and found an appliance that suited me and fit my budget. I have purchased previously, and was happy to realize my name, # and delivery address were on file. Even better, I thought I recognized the voice on the phone and confirmed it was indeed BRIANNA (sp?), who had been helpful in the past and was again. I believe it says something good about a company, when even the phone service people stay on for several years. Bonus, Brianna input the price at the New YEAR's sales level which was 35% less than what was showing on the Web-site. 2. The delivery was coordinated. I was given a 4-hour window, sent a reminder, and updated with a 30-minte and 10-minute arrival time. 3. The Delivery men were strong, professional and courteous. They carried the stove to the 3rd floor and installed and tested it. Overall a very good experience.

LG Washers are GARBAGE! 16 months old and lid hinge broke…read moreoff. Even with extended warranty they refused to fix it. I guess LG means LOTS of GLUE that holds this LOW QUALITY washer together. Save your monies DO NOT BUY LG PRODUCTS!!

Highly recommend! Great service and extremely responsive. My family has been using him for years…read more He recently fixed my Bosch dishwasher & did a great job. Old school guy and very honest.