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    Trible's

    2.3 (3 reviews)
    Closed 7:30 am - 5:00 pm

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    2 years ago

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    2 years ago

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    5 years ago

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    Best Buy Downingtown

    Best Buy Downingtown

    1.6
    (78 reviews)
    1.7 mi

    DO NOT SIGN UP FOR ANY OF THEIR MEMBERSHIPS. You CANNOT cancel it yourself, they force you to jump…read morethrough hoops, ask you to stay, and lie straight to your face "we are having issues processing this cancellation request right now". No, they want you to forget about it so they continue charging you. Absolutely scummy business ethics. Wild.

    Terrible customer service. You have many options out there for electronics - shop elsewhere…read more Purchased a laptop computer in January 2025 for my daughter. The keyboard broke in November. She took it to Best Buy in December and they turned her away saying it was "junk" and could not be repaired. Less than 1 year old Chromebook. She was at college at that time so she was not with my husband or I and unfortunately was taken advantage of and did not ask further questions. Scheduled a geek squad appointment today in Downingtown which we have paid for the service membership for years. They too refuse to repair the computer now saying the purchased warranty has since expired. I was told that ONLY REPAIRS UNDER WARRANTY ARE DONE. It was NOT expired when she first attempted to have it serviced and was turned away. NOW - we are told there is no choice but to purchase a brand new computer refusing to credit us any money for her current computer and will not honor the warranty even though this was not presented as an option while the warranty was current. We worked with store manager Mike Purcell, Geek squad agent Bagdan Pricop and store manager Jenn Setiz who wouldn't speak to me on the phone and has yet to return a message. Don't purchase here - they wouldn't even offer a discount when I said we would purchase a new computer if needed. We have purchased all our computers here for years...3 in the last 14 months. We were dismissed like our loyalty and purchase history meant nothing. Don't waste your time or money here. They simply don't care about doing the right thing. Definitely don't waste your money on extra protection because apparently it doesn't matter

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    Best Buy Downingtown
    Best Buy Downingtown
    Best Buy Downingtown

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    Mr. Appliance of the Delaware Valley

    Mr. Appliance of the Delaware Valley

    2.3
    (200 reviews)
    11.1 mi

    First, I chatted with a person online to make an appointment convenient to my schedule. The day…read morebefore they narrowed the 4 hour arrival time to 1.5 hours. The technician called during the 1.5 hours saying he would be at our house in 10 minutes and he was. Prior to entering the house, he put on shoe booties. Daniel Hayward was professional, knowledgeable and showed me the issue with my five year old LG washer. He fixed the issue promptly and I threw in towels to make sure the very loud noise during the spin cycle no longer occurred. While he was here, I mentioned an issue with our 18 year old GE refrigerator. He explained that since he was already here, rather than charging me $99 service charge, it would only be $79. Once more he showed me the issue and promptly completed the repair. I was very pleased and would recommend him to others.

    Do not - Repeat DO NOT use Mr Appliance. No customer service, lying just to end the phone call and…read moreabsolutely no business sense. It's been over a week and we made 5- 6 phone calls to find out when the parts will be delivered to our house and no one called us back with delivery info. One call service person lied to us and stated the parts were shipped to our house. I had to drive to their business address (108 Commons Ct, Chadds Ford, PA) and I spoke to Br who stated the parts were never ordered. Br immediately ordered the parts. Fr's boss, (856) 727-0098, promised us a 25% discount because of all of our problems. Mr Appliance is a bad joke run by clowns and they have no consideration for the customer. The only good news is the technicians were outstanding. Suggestion, fire management and let the technicians run the company.

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    Mr. Appliance of the Delaware Valley
    Mr. Appliance of the Delaware Valley
    Mr. Appliance of the Delaware Valley

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    Trible's - appliances - Updated July 2026

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