We've been a frequent customer of theirs since 2013. They've been great. Most of these negative…read morereviews involve a failed unit. You do realize they don't make them, right? Don't buy Whirlpool (all of their brands) and avoid LG. Now you know.

highly disappointed with my dishwasher. I bought it in January of 2025, 16 months ago. IT STARTED…read moreMAKING A TERRIBLE GRINDING SOUND. We called for service with another repair company to find that the main motor was no longer connecting with the spinning device and needs replaced. OVER $400!!!! Never in my life have I had an appliance die after only a year. what a piece of crap it is. whatever happened to a time when appliances lasted 20 years. THIS IS ABSURD

Logan from Aerus, Wilmington,DE office came out to service vacuum & replace water filters. He was…read morevery personable, knowledgable, professional, and a delightful young man. It was a pleasure having him perform the necessary service and he went the extra mille to make sure I was satisfied and answered all my questions with expertise. He is a definite asset to represent the company an quality service.

I had a good experience with this store especially with the Salesman Ray who came out to my house…read morethe next day after I called despite they are 9 miles further than the Aerus people from Havertown that I dealt with for years whom I would not recommend. The Havertown people took a short cut when installing my Central Vac system as they vented it into my dryer duct work instead of venting it outside according to the manual instructions. This caused moisture and mold throughout the piping. Ray from Exton recognized the problem immediately, disconnected the pipe from the dryer duct and left me a Guardian Angel Air Purifier for my basement knowing I am asthmatic. Ray came back the next day and took the unit back to his office to have it checked out and reported to me it was rusting. Ray came back a third time installing a new unit but I had to pay for the proper re-installation of the new unit. Needless to say, I will be dealing with Aerus in Exton from now on.

I visit this Lowes location for most of my project needs, home shopping needs, tools and garden…read more The customer service depends on the day and staff you meet with. I purchased and got all my blinds installed here and that department was great. The garden area is hit or miss. I recently started shopping at HD as customer service is much better. I often get here to check new collections. The store is stocked well, and instore pickup works like a charm. Prices are comparable and sometimes competitive to others.

Came in looking for marker flags. Hard time locating them. Made the grave error of asking for help…read more I get snapped at. Roughly. Employee having a bad day. Or a bad employee. Either way, walked away. I'll order the marker flags from the online giant from Seattle. Bye bye Lowe's.

The ice cream is great and the environment is cool! Great place for a family visit! Definitely…read moreworth the trip.

Great ice cream and nice to see the cows names from the farm on the ice cream flavors…read more Got 2 scoops mocha chip which is a subtle coffee flavor and mint chip. I was worried i only got one scoop and already left. I found the mint chip packed down in the bottom of the cake cone cavern which was super weird but still good. I normally don't eat the whole cone but now I had to to get the ice cream lol

So pay $250 up front, wait 30 days, and tech decides what wrong WITHOUT opening the SPA. Actually…read moredo that, and anyone can see the crispy. No, we get told to have an electrician replace the breakers. So, another $195 to find the electric supply is fine but maybe if the tech opened the panel...... I'd suggest to all another dealer that might employ an accountable tech.

Thank you for your outstanding service and attentiveness. We are thrilled with our new purchase.read more

do not buy windows from homedepot. 2 years old and already having issues. customer service told me…read moreid get a call back in 24hrs its been over a week. appliance and delivery bad experience countertop really bad experience. if you need nails sure but dont expect any level of customer service from them. They say fill out the web form i did that before and no response. New development is was told windows have double lifetime Warranty. Lol also told today that it doesn't include labor. So I have to order the parts and repair the windows myself. Good luck if you deal with them.

DO NOT buy any furniture online from Home Depot. Bought a huge cabinet, spent a whole day putting…read moreit together, thenthen found out it was missing a side piece. Customer service is a nightmare. They want me to take it all apart, erpackage hundreds of parts, send it back to them and then have them send it to me all over again...instead of just sending me the missing piece (they said it would take 6 months to get the missing piece!)

Dan provides extraordinary customer service. Not only he was helpful in sorting out for me what is…read morethe best Loft net to purchase, he even surprisingly respond to Facebook Messenger questions during OFF hours. Dan quickly responded me with his number to address my concerns. That is truly great customer service.

Shout out to the men and woman at Pro Appliance Repair (found them after inquiring on yelp :))! I…read morehad a stacked washer and dryer with the dryer stopping after 10 seconds. Staff was super friendly and a technician came out to me in a matter of days explaining everything that was wrong (it fried itself), what our next steps that will be taken, parts that'll be ordered, and of course payment. With snow imploding on our next visit I was kept updated on all the things and options to change my appt date. I love that they call 30 minutes before arriving. They offered a warranty that is the topping on a great experience. I would recommend this business to anyone looking for great service, amazing communication and quality work. Give em a try if/ when you get a chance

I called about my washing machine and they sent someone (Fima) out the same day. Fima did the…read morediagnostic and explained my options. He was able to fix the washer without having to replace the drain pump. Before he left, he made sure everything was clean and back in place. Very pleasant and professional. I would definitely use them again.