I've been needing to get a car for awhile now but was struggling because of bad credit, then I came here working with the wonderful Mario and was able to get a really good car for a really great deal! HIGHLY RECOMMEND coming here! I didn't even need to go to a dealership because I found something I loved so quick! The staff was very welcoming as well and not pushy what so ever! read more

Mario helped me out today. I was in a bind for a decent car and other dealers were giving me run around and kept wanting me to get a newer car I couldn't afford, he made sure I could get something before I even went to the dealership and gave me honest answer for what I could get and I am so grateful. I have a chance to fix my credit faster and come back and get better. I appreciate the realness and honesty from these guys. This is how sales people should be. Highly recommend if you're in a bind read more

Last year i was down on my luck (BAD CREDIT), Nick helped me out and got me financed and gave me a DEEP DISCOUNT on a Prius....i just bought my second car from him, a 2017 Ford Fusion Hybrid low miles $2,400 cheaper than the Ford dealership down the way... Highly recommend this dealer Nick is a great guy read more

This is a great place to find a quality car. I went there about 3 months ago looking to get an SUV and Omar was there to help me. He showed me all his SUV's and gave me his honest opinion which one would best fit my needs. He got me into a 2014 Infiniti QX60 it was in great condition and low miles. I thought I would have trouble getting financed with the car but Omar was awesome and did not stop till he got me financed with and made sure it was a good deal. I will definitely recommend this place and Omar to anyone looking for a car and I will definitely be back when I am need for another. Thank you Omar for everything you are the man. read more

Joliet Auto Center - Used Car Dealers Near Me - Joliet, Illinois

In over 50+ years of dealing with car dealers I found Omar to be one of the most honest and straightforward person I've ever dealt with. In addition he enabled me to take the vehicle to an independent mechanic for an inspection. When I informed him of the mechanic's finding regarding the brakes he told me that they would take care of them. When the parts finialled arrived (Tks Supply Chain failure) he notified me and got me in the next day. JAC's head mechanic:; Juan, and his assistance worked very long to remove those rusted brake parts in order to put on the new ones. I watched the entire process and when I offered to buy them lunch he respectfully declined. This showed me that integrity is part of JAC's overall policy to the extent of not charging for the parts or labor just as promised. I would highly recommend these gentlemen if you're looking for a used car. read more

Let me start with Mr. Nadeem Razek is one of a kind. I have never meet anyone so dishonest. I purchased a 2013 Malibu on 8/6/22 with 67,900. Miles. $11,000. Once finance the price went to 16,000. With a 810 credit score and $4,000. Down. I didn't read the contract before signing so I blame myself. I was not allowed to see the contract. Mr. Razek read off his computer screen the details of the contract instead of allowing me to read it myself. The finance is not the problem. The problem is on the way home waiting for the red light to turn green the car shuts off by its self. Not once but several times. Once I got home I decide to look up the Carfax. Carfax history stated the car had three accidents and a safety recall and was purchased from a Auction savage yard and the airbags need servicing ( I hope I do need them anytime soon). None of this information was disclosed to me by Mr. Razek at the time of signing. I took the car to Chevrolet for diagnostic test and they told me that it looks like the battery was removed and the history of the car was erased. Under Illinois law for used cars this sounds like fraud to me. I return the car to the dealer on Monday morning 8/8/22 Thinking Mr. Razek would be honest take the car back. You know that 72hr return, if your not happy most dealer allowed Not at all. I was told it between me and the bank. I called West lake Bank in Ca. They refused as well stating it's up to the dealer to terminate the contract. Mr. Razek at Joliet Auto stated " I can't terminate the contract I would lose to much money you can forfeit the car I'll keep your $4000. and resell it to someone else". Don't let him fool you he is Extremely nice and handsome just dishonest. As of today 8/9/22 the car still sits on the lot awaiting a refund. I will not let this go. I will fight until my last breath. Maybe, I should have been born a man I would not have this problem. I have five kids and two starting college I just wanted a reliable car for them. Life is hard enough to have $4000. Taken from you . Some of us is just trying to stay sane and not commit suicide. Please do your Carfax before buying. read more

My husband and I purchased a used 2010 F150 from JAC in late April. We looked the truck over thoroughly, did notice an issue with the muffler which we convinced them to fix the day we purchased it. I say this because when we asked for them to fix the muffler, Omar specifically said "we have a new mechanic and I'm not really sure he knows what he's doing so it might be a while". This detail will be relevant to this story. We took it to a trusted mechanic a few days later to have it looked over right away, and the mechanic ran the codes and noted issues with the engine. Our mechanic quoted $4000 to fix the issue. We were horrified as we had just purchased the truck and immediately contacted JAC. Since it was within 2 weeks of the purchase, they agreed to look at it for us. We let them know exactly what our mechanic noted. They took the truck in and "fixed" the issue which they claimed to be a timing belt. That was not what our mechanic noticed but we picked it up anyways, hoping that the problem was fixed. We purchased this truck to pretty much solely be our tow vehicle for our small camper. We took a trip on Memorial Day weekend and as we were pulling into our campsite, the truck started shuddering and felt like it was going to stall out. This continued for the rest of the trip and as soon as we got home, we took it back out to JAC for them to actually fix. They worked on it again and did supposedly fix what our mechanic noted to be the issue. However, just a few weeks later, we were driving to Wyoming on a 2 week cross country camping trip. Day 1 of our trip, the truck started shuddering again not even a few hours down the road. We immediately called JAC on a Saturday and Juan suggested that we take it in to get looked at (again). Juan suggested that "maybe the parts they put in it were failing". Awesome. We were in a pretty rough situation with our camper in the middle of nowhere and just did our best to try and make it to the closest Ford dealer. Our truck broke down completely in the middle of South Dakota and had to be towed along with our camper to a Ford dealer on a Saturday evening. The mechanics at this dealership looked at it, ran the codes and were getting the same codes as before. Their opinion was that it needed a total engine replacement and quoted an astronomical amount to fix the vehicle. Our hands were tied (literally) and we were basically stranded with our camper and had no ability to get home (no truck rentals, etc). We were forced to trade in the truck that we had JUST bought and in doing so (because of the engine), lost $8000 on our trade in. Worst case scenario. When I called JAC to speak with Omar (the owner) and let him know what happened, he basically said that he wouldn't do anything to help rectify the situation and that he had no responsibility to what had happened. He will likely say that he did what he was told to do and that he fixed it. Obviously untrue or we wouldn't have broken down to the point of needing a tow. He will also say we "should have brought the truck back to him" instead of trading it in. We would have LOVED to do that. Unfortunately thanks to them, we didn't have that option. So to summarize a very long, very frustrating, very expensive experience with this place...they sold us a truck at a price that they had no business asking for either knowing that the engine was bad or (even worse) not checking out the vehicle before selling it to us with a bad engine. They then had multiple opportunities to fix it and did not. Then when the worst case happened, Omar's response was in short, "not my problem". DO NOT BUY FROM HERE. DO NOT LET THE REVIEWS FOOL YOU LIKE WE DID. Terrible business with defective vehicles and incompetent mechanics. read more

my mom got robbed from this place do not trust them!!! i tried getting my money back and they didnt help us at all

I just bought my second car from here and no problems what's so ever. Highly recommended.

Can't explain how good and friendly their service was and the employees were more than educated about the vehicles they were selling. Told me the ins and outs about every car I wanted to see. I definitely recommend this dealership to anyone that's looking for a good deal without the sketchy dealer. read more