Beware of predatory billing at this office, especially if you are uninsured. As a self-pay patient,…read moreI was billed $196.00 for a palliative treatment code (D9110), but my visit was strictly a diagnostic evaluation with X-rays, a mirror, and a camera. Absolutely no physical treatment or procedures took place. When I called to request a correction, the billing manager falsely insisted D9110 was an 'assessment/evaluation fee' (which flatly contradicts ADA standards) and repeatedly shut me down. When I called back to get her name, the front desk refused to provide it and deflected me to a voicemail. I have officially filed formal complaints. Self-pay patients, check your bills very carefully.

Super friendly staff that got my 2 year old in for a same day appointment I called at 5 pm and he…read morewas seen at 7pm for a chipped/cracked front tooth. Dr. Funk was very nice. He genuinely cared about not freaking my son out with X-rays or anything invasive. We were given a referral to a pediatric dentist to bond his tooth. I will be moving the rest of my family over to this office. I love the late hours of this office.

**************HIGHLY RECOMMEND ***************…read more I switched dental offices this year because my insurance changed. I had been going to the same office for like 10 years. I was so sad I had to change. I found this place on Yelp. I'll be honest. They weren't going to get my business because they only had 1 Yelp review. This office is so close to my house I decided to give them a shot. I first visited the office back in June. I made my appointment over the phone with Tanya. She is BEYOND AMAZING! Based on my past experience at other places I've found that usually in a medical office if the doctor is great the front desk staff sucks or vice versa. This place is the unicorn of medical offices. EVERYONE is pleasant! My first visit in June was odd because the dentist did my cleaning. I thought that was strange but it was still a great experience.I booked another appointment for my 6 month cleaning. Fast forward to present. I had an appointment with them on Wed. Had another pleasant interaction with Tanya. Do you know she remembered me?!?! In service that speaks volume!!!! This time they also had a dental hygienist who explained to me that the doctor did my cleaning because she wasn't scheduled to start until a week after I came. Andrea did my cleaning this time. Best cleaning I've ever had. She was PHENOMENAL! Then Dr. Kurup came in and he was great as well. Overall it was such a great customer experience. I referred my mom to them and she can be a bit annoying but they have patience with her. She loves them as well! She recently got dentures and her smile is beautiful. She now smiles from ear to ear. I took a pic of her and my child. It looks like a dental ad. Great work!

I just has a tooth pulled today and i was a mess i was so scared but they were so nice and talked…read moreMe through each step!

After years of anxiety revolving around d dental procedures, I had no choice but to seek care. Dr…read moreFaber has been kind and understanding from start to finish. He does quality work with minimal pain, and his rates are pretty reasonable too!

I am not a young man & have visited many dental offices over the years. This was my first visit as…read moreI have joined my family in making Faber Dental our "families" primary dental provider. They were amazing! They were quick and efficient with my time as I received the most thorough check-up I've ever had. I highly recommend this family owned business. The staff was friendly & knowledgeable. The office was clean and comfortable. If you live in the Shorewood area you should check them out!

worst dental assistants ever! had me drive over and hour to tell me pop up insurance charges then…read more"claimed" they didn't know until I arrived , rude dental office assistants in general! I've never seen such rude inconsiderate lazy office workers!

My child had severe truma beacuse of this place the reason is…read moremy daughter had a cavity and she needed caps so I went to this place she got in the chair and they came to check her out and said she needed a route canal which she didn't then they didn't numb her enough and she could feel the whole thing she said something and they didn't do anything about it Then we left that dentist and her caps fell out after eating soft food Then we went to dental dreams and she didn't need the caps or the route canal all she needed was fillings and they did it and was fine but now just the sound scares her and she has severe trauma even said by her dentist

We have been coming to the loose tooth since my son was 6 months old. We were so happy when Dr…read more Spica came aboard for orthodontics as well. The whole office is fantastic, from scheduling to billing to care. I love that both of my kids enjoy coming to the dentist! Highly highly recommend!

Every experience here has been a nightmare. Their website proudly declares Special Needs dentistry…read morebut when I asked to accompany my special needs non speaking 5 year old I was told no. I asked to cancel and was told I would be charged. A dentist happened to walk by and I asked her and she obliged but was very annoyed I was speaking to her. Next appointment, I call ahead and confirm my sons file has a note that he can have a parent go back, was told they had a new system and it did not but they would update. Arrive, no note and whole new ordeal with the office staff. All the while music is blaring in the waiting room, making the situation worse. I emailed the doctor and asked for a revision of policy and was completely blown off. Told "we train our staff" clearly you don't. I continued to go to this office because my child likes routine and it's familiar. However, today I called to reschedule 22 hours before my appointment because one of my children tested positive for Covid and had to stay on hold for half an hour to see if I was going to be charged $80. I asked "do you want me to bring them in with Covid then?" Answer was no, so why are you charging me? No customer service. Every interaction with office and Dr. is so disrespectful like you are lucky to go there, like there aren't ten other dentists within 2 miles. Shame on me for continuing to give this place chances. NOT SPECIAL NEEDS FRIENDLY, HECK NOT EVEN CUSTOMER FRIENDLY.

We love Dr. Tom & the staff. They are all so kind. I love I can be in the room with my kids as they…read moreare doing work on them. We have been going to him for 11 years.

Run away from this fraudulent business. Lets start from the beginning, brought my daughters to get…read morechecked and teeth cleaning. Was told a price on things to help my daughter's teeth which I agreed to. Roughly 360$, services finished and then was told a 580$ price tag. Front office laughing and belittled my wife for questioning why this was not disclosed earlier. I call later demanding an explanation-- staff again laughing. Not one ounce of care. Money hungry scum is what this establishment is. Dont be fooled by shotty reviews. Classic bait and switch with no explanation of the cost youre paying for a service. The doctor should be ashamed of himself. Plenty of honest offices elsewhere. Lucky they only stole $140- if the front office of this establishment reads this I hope you find peace in your shady incompetence. Do your jobs and tell customers what the cost truly is on services. If youre the owner of this fraudulent business- I would love a call

Before I begin- I gave this office and Dentist every opportunity to connect and resolve the…read moreconcerns via telephone and/or meeting. The requests fell on deaf ears so here we go... I have a 12yr background in dentistry (patient's daughter), so I know the proper standards of care. My mother was a patient here of record for about 3+ years after she retired and was left with small options for affordable dental insurance. Dentists should not dictate the care patients are receiving judging by their dental insurance whether PPO, HMO, Medicare. They should be treated fairly. This office DOES NOT offer proper standard of care- so please be very cautious coming here- especially older patients or those with state aid/Medicare/Medicaid. My mother has always suffered from gingivitis and periodontal disease like most people in the USA. This office has been having the dentist see patients for dental cleanings because they refuse to employ a proper Dental Hygienist to help with these preventative procedures. (don't tell me there are no staff and that there is a shortage from COVID still, you can find a great Hygienist if you pay them fairly and treat them right- be ready to shell out $45-50 per hour, they are worth it) To make a short story long- A dentist does not go to dental school to provide cleanings and these sorts of preventative procedures- they went to school to learn how to 'drill and fill' and to produce, well at least this dentist here at Valley Dental Care did. Dentist make MAYBE a few $100 if that for these types of preventative visits so what this office does is they double/triple side book patients in for cleanings while the Dentist is seeing other patients for PRODUCTIVE visits- like fillings and crowns etc (that actually bring in $$) Never ONCE in my entire dental career have I ever heard of a patient, who has crowns, partials, AND an implant to not have their gums charted at least 1x per year OR have a 3-month perio-maintenance cleaning to last less than the standard 50-60mins. Not until I dropped my mom off for her 3-month dental cleaning appointment (which she was 3months delayed for due to knee replacement- So I knew this appointment would be at LEAST an HOUR) but she returned to my car just after 10 short mins. I asked her what they did, and she stated the Dentist came in and looked in her mouth and took the gritty paste (prophy paste) and used a dental hygiene cup attachment, cleaned her teeth and sent her on her way. I was APPAULLED. I called the office later that day to inquire of the procedure she had, and the front desk person was confused and put me on hold to speak with I am assuming an assistant to confirm the visit. I complained then and requested she offer my mother another perio-maint appointment since I know the following was not completed: my mother did NOT have her teeth scaled properly; she did not have her gums charted (where they call out #s 2,3,4,5 etc), no probing- this was completely negligent on the Dentist's part. By not completing the cleaning as required- you are putting my mother at risk of further progression of the disease. I mean, I get it- as a struggling Dentist--who wouldn't put their patients at further risk of root resorption and bone loss because HEY! more $$ in the dentist's pocket when he/she tells you that now it's time for a crown or maybe even an implant or worse- lets extract all teeth and pop in dentures! If this is how you expect to grow a practice or stay in business with an active dental license you are greatly underestimating your future and are on the edge of lawsuits. This office does not advocate for their patient's oral health, especially the elderly. The will also take you for everything you are worth- they will take x-rays regularly 1x per year or more and then blame insurance that you have a frequency limitation and that your insurance is a contract between you and them and NOT the office so the $200+ dollars in unnecessary x-rays/radiographs they took TOO EARLY are now patient balance because they would rather charge the patient than go the extra mile and know the frequency of coverage and wait a week or reschedule an appointment to when it would have been covered. This review is in no way a threat, it's a promise that you will have a report to the Licensing Board about your malpractice. Current and future patients BEWARE- RUN- SAVE YOUR $$ and the teeth you still have and go somewhere else before you become a victim of negligence, elder abuse, or worse!

Friendly caring staff. Excellent dentist. I went to Valley dental because my insurance was up at…read moreanother place. We used to go to and the transition time between the old Dentist and Dentist was in transition , however I had a crown that came off. I received excellent care and it was re- sealed back on and I was given a recommendation for an oral surgeon. I have always hated going to the dentist and I am fearful so we chose the right Dentist one we chose Valley dental care. I would highly recommend.

My daughter needed some extensive dental work done and Dr. Galant and her team were FANTASTIC with…read moreher. My daughter (and I) felt completely comfortable and the dental work was done with extreme professionalism and care. Dr. Galant also went the extra mile and made herself available to us via phone at anytime (evening, weekends) for any questions - not many doctor's nowadays will do that for their patients and it was SO appreciated. I would recommend Dr. Galant and her staff to anyone!

The actually oral surgeons and dentist have been fantastic. The problem with this place is the…read morefront desk and the billing for their services. I had a bridge done in March 2024 and my insurance Aetna had worked out all the payments but a year later I get a bill for $422 dollars. When I inquired about this, I was lied to numerous times. To the point where I had to call their corporate office because they hung up on me. This is following a week of them, calling me every hour for a bill that I had received that week saying it was 90 days past due. If there was a way around the front desk in the billing department, I would highly recommend this practice however, it might be in your best interest to look elsewhere.

The dentists I've been seeing are great. Dr Mandadi and Dr Puri have been exceptional…read more I'm having a large and complicated implant installed. The doctors have been meticulous in the preparation. I can not wait for the final installation. Highly recommend.

Not a good experience for me. Tried to work with them after several phone calls. Having to have…read morework completed and fixed elsewhere. I was disappointed

Dr. Disera is very friendly kind and is a great dentist. The staff is very professional and kind…read more The hours are great.