I called in the morning to see if they could see my son for some eye issues that were bothering him…read moreand they were able to fit him into the schedule on the same day - I am extremely grateful for this! The woman at the front desk is so sweet and kind, I wish I asked her name. The other staff I interacted with were very professional and the doctor was very thorough in his explanation of what was going on. I definitely would love to make this our permanent family eye doctor based on the quality of care we received!

Customer service hee is just ok. Not thrilled with the doctors, either. Prices for frames are…read moreREALLY high compared to other optometrist in Redding, and the selection is not great.

This was an excellent appointment. Very friendly staff and doctor. Doctor Eklund was very through…read moreand informative. I wish I had known of this office prior to this appointment.

Nice office. Team is great. Make your appointments early as they are very busy. This is our…read morefamilies eye doctor, for many years.

Dr. Laya is excellent, as in Dr. Spencer, who performed cataract surgery in March 2026. I have been…read moregoing to Cascade Eye Care for several years. I appreciate the skill and experience of the staff, including the assistants. The optical department has its own rules for insisting on ordering two lenses, even if only one needs to be replaced. Ordering lenses was my only frustration due to the policy stated above.

I have had a great experience here with Dr. Holt. I have been going here for a short time but…read moredefinitely looking into being a patient long term. The employee that helped me do all the tests was Kylie, she was great. She was knowledgeable with all the machines and helpful with any questions I had. I have been to eye doctors before but never had the test that was done in the picture before. It was like a rave for my eyeballs.

Positive yelp reviews were the main reason that we chose Dr. Turner over 15-20 other providers in…read moreour vision care network. Now we know why she (and her team) have earned such great reviews. Everyone on Dr. Turner's team is friendly, professional and very helpful. Dr. Turner was a pleasure to work with... providing a thorough examination and clearly explaining all steps and results. Her team made us feel very comfortable and helped us through all steps... from the process of getting set up in their system to choosing glasses, lenses and options. I would highly recommend Dr. Turner and her team to anyone.

Dr. Turner was very thorough, warm, knowledgeable, and listened to my concerns. My whole family…read moregoes to her!

Warning: Predatory Billing, Dishonesty…read more They have an initial "fixed" visit price of $89 and a completely random, undetermined, make-up-as-they-please price for contacts examination. Upon my arrival for my appointment, I specifically told the receptionist at the front desk that I need truthful, honest up front pricing as I was on a fixed income and was unable to work at the moment due to personal reasons. I read their policy on cost and went over all the details with the front desk receptionist. I confirmed the initial visit price and asked that she find out exactly what my additional price would be for contacts examination. The receptionist took this information back to speak with the optometrist so that I could decide if I could continue with my exam upon receiving truthful and honest pricing. The receptionist came back and told me it wouldn't be more than an additional $100. I confirmed more times than necessary if that was all that I would expect and that I should not expect a surprise bill. I told her to please confirm with the doctors, and she did, or so she claimed. I completed my examinations and paid roughly $200 out of pocket. To my unfortunate surprise, about a month later I received a new bill from this predatory office asking for an additional amount, upwards of $70. Apparently they decided the additional $120 for a contacts examination wasn't enough that they needed to bill me more. So much for truthful, honest, upfront pricing from this office! I will absolutely share this terrible. predatory, dishonest experience with my spouse, colleagues, neighbors and church. Stay away unless you want deceptive practices!

To be filed under; " Be careful what you ask for." I don't…read moreknow if it's my western hat or having seventy in my rear view, but I've never had a health care professional as dismissive of my input and later my concerns as Dr. Jitosho who did my prescription at Shasta Eye Medical Group. Twice. To be perfectly clear, I know if what I'm looking at is blurry even if I can barely discern the correct answer. In fact that's how I'm reading roadsigns these days. Perhaps I should be grateful since it adds a bit of adventure to these mountain roads. Operating my computer is a blast too. I can see the screen on my 14" MacBook perfectly. If my nose is over the keyboard and within a foot of the screen. Same with my phone, books etc. There must be a per use rental on Shasta Eye's equipment, or maybe the bum's rush I received after driving a 120 mile round trip to have this prescription corrected by a diopter I held over my left eye is simply how they do business. No adjustment of my reading distance per my request either. Then there's the $450+ spent on two pairs of glasses. One to figure out the first prescription didn't work as well as the glasses it replaced and another pair of glasses that I'll be squinting at road signs and my computer with for a while. I may have lost some of the edge I had in my youth but that does not negate the twenty plus years I spent standing behind a camera, or the time I spent teaching cinematography so I do know what's in focus and I assure you my mental faculties are functioning far better than the staff at Shasta Eye's will as they are reading this review.

I called their office for appt was told they accept my insurance, but need referral from my doctor…read more 3 weeks of waiting for referral. I called to set up appointment only to be told, they will bill my insurance for exam but not for glasses, they want people to pay out of pocket for that. So even though my insurance pays for frame & lens, they won't bill for it. If only they said this 3 weeks ago! Dang what a waste of my time, so so frustrating!

Dr. Fox is such a nice and competent doctor! I really enjoyed my past visit with him…read more The office is beautiful and well decorated - most importantly there are plenty of magazines in the waiting room. Luckily I didn't have to wait too long before an office worker too me to start tests. Test were don't quickly and then Dr. Fox came in and finished everything up. He is very kind and careful, I really felt like he knew what he was doing. I needed glasses but luckily they have an in house glasses department with a lot of choices. I found a really nice pair of prescription glasses and even sunglasses. Overall it was a really nice and quick visit and they even accept my insurance! Will be returning for sure.

A great big thank you to Dr. Bowen and his surgery skills. After several years of suffering from…read moredouble vision and having strabismus surgery yesterday, I finally feel like my double vision and vertigo is finally resolved! Now, instead of seeing two traffic cops behind me, I only will be seeing one! I can finally walk into a large store with fluorescent lighting without being dizzy. I am so thankful for Dr. Bowen. Besides his surgery skills, he is very kind, patient and a great human being. One day out and I'm so happy.

Love, love Dr. Bowen. My grandson was only 5 months old but he was able to tell he had a vision…read moredeficit. His exam never made Baby Jayce cry and he was very sweet with him.

If you are Looking for great care for your eyes in Redding there are a few good choices, but in my…read morehumble opinion, Riverside Eyecare is the best. They are located in a beautiful building on the banks of the Sacramento River adjacent to Cypress Ave in Redding. The facility is large, clean, modern, and well laid out. On the bottom floor are the physicians, Ophthalmologists, Dr Michael Sumsion and Doctor Sean Sumsion. Not only are both of these guys great physicians, their bedside manner and interaction with patients and family is fantastic. Very down to earth, patient, and happy to explain things. I have seen both of these docs, and I would put them as some of the best. For reference I see physicians at both UCSF and Stanford and this practice is at that caliber of professionalism and competence. Upstairs is the Optometrist, Dr. Jordan Evans. He is truly one of the nicest people I have ever met. He is so kind and patient. I was trying to switch from just eyeglasses to Contact Lenses and my experience with him and his awesome staff was phenomenal. They were not in a hurry to move me through, they took the time to educate me, ensure that everything fit right, on multiple appointments. The bedside manner, caring, and interaction are all outstanding in my humble opinion. I am definitely a fan!

Everything. Called me the day before my appointment and said referral expired. We can get you in…read morein 4 months???????? Then lost glasses and Called TWICE on a Monday. Left urgent messages. NO RETURN CALL. Went in person just now... of course closed for lunch. I will NEVER RETURN