Brought two young (8 and 13 year old) nieces for a last minute manicure. The staff was SO nice to the girls, despite the uncombed hair and sloppy clothes (we're camping at the seashore). I highly recommend this salon, for being so kind! read more

Best massage I have ever had! And I also had a fantastic facial! Everyone was lovely and safety protocols were reassuring.

We came in from out of town to get pedicures...it was such a wonderful experience. The two technicians who did the pedicures were friendly, knowledgeable with meticulous attention to detail! Definitely check them out! read more

My husband and I got a massage there last week and it was the BEST massage we have ever had. Truly a wonderful treat on our vacation! Wayne and I will be back for sure! Facials were relaxing as well. Left feeling happy and relaxed. read more

Ultimate pedicure was anything but. The basin sink held about 3 inches of water. They didn't trim any dry skin or clean under my nails. I barely got a massage and I don't think I would have gotten one if I didn't say something. $55-what a rip off. read more

Wanted to surprise wife with a quaint spa day in a cute small town. Owner threatened my wife after she complained about her service. Scary place read more

Rodney gave my feet much needed care and kindness. My stone pedicure was so relaxing-- I left feeling like I was hit with a tranquilizer dart. Can't wait to try his facials. read more

We called to make a last-minute, same-day appointment for two manipedis and they were able to get us right in. It's very clean, the staff is super nice and welcoming, and the prices are reasonable for what you'd expect. The services were really great and very relaxing. My nails were very damaged before from a bad nail salon, but she was able to fix them up and have them much more presentable now. We'll definitely be coming back if we visit the area again. read more

Jonathan Williams Salon & Spa - manicure and pedicure - Hair Salons Near Me - Provincetown, Massachusetts

Friendly and welcoming staff. Clean and modern. Not the biggest place, but that's actually just a plus. Felt fully relaxed and peaceful after treatment. read more

My girlfriends and I went to celebrate our friend getting married in P-Town and decided to do our spa day here because it was recommended to us by our B&B we stayed at. We all got massages and Mani pedis except for the bride who got a scrub along with her massage. Everyone seemed very please with their quality massages however I was a little bit questioning my massage. My massage therapist was talking to me the whole time. They were very sweet and nice to talk to however I just wanted to relax and not think ya know? Plus a few of their "techniques" didn't feel as professional as I have been used to in past massages. And trust me I've had a lot. However the massage itself was pretty good. In terms of the nail polish I think it was old because it was all bubbly and weird the next day....not happy about that. The place is small, the staff were very confused the whole time about what was happening even though I had communicated with them 3 times b4 the actual day! And there was no parking! Then I took care of my friends extra read more

My husband and I were here during a long weekend away and we both received Manicures. They were lovely about accomodating us on a busy Saturday, and we both loved the outcome! I had Rob, and he was a GEM! Thanks again! read more

This was the worst manicure and salon experience I have had. I had an 11:25 appointment; I arrived at 11:20 and was told by the front desk person it would be 10 minutes. I was not taken until 11:50. That is 25 minutes late! I overheard them talking that the person ahead of me was 15 minutes late. That person should have been told they had to wait, that is not acceptable. On top of it, I told the manicurist I wanted polish. I believe her name was Haley. She insisted, that I my nails get buffed. Twice I told her I wanted polish and she insisted on buffing. In the end I gave in just to get out of this hell hole. When I went to leave she left me standing at the front desk, finally came over after a few minutes and realized the front desk person was not there and let me know he will be right back. Finally he came back. The service was horrible, the manicure was horrible, the experience was horrible. I do not recommend this salon for anything. read more

I was recently in to get a manicure over the weekend. It was honestly the worst and most painful manicure I've ever received. The manicurist repeatedly kept very roughly gouging at my nails and then said that the reason my nails are so "sensitive" was that she could tell my last manicurist used a dremel which she claimed are completely illegal in the state of Massachusetts. They're not, but I didn't argue. She filed the top of my nails down with a very abrasive grit and left cuts on the skin surrounding the nail bed. She pushed my cuticles back but never trimmed them and then painted them with extremely thick coats of polish. I figured I would let it go and just chose a different nail salon next time and sat outside to let them dry. 15 minutes outside and I still couldn't touch my nails and every nail was covered in bubbles. I couldn't wait any longer as I had to catch a bus and I went inside to ask about the bubbles and then decided to just have the polish removed since it was clear the polish wasn't going to dry any time soon. My manicurist had left already but the other manicurist who was there was on his way out and insisted on helping me. He was the only good thing about this salon. He was so helpful and wanted to redo my manicure and I just didn't have time but also felt bad because it wasn't his responsibility. He was so sweet, understanding, gentle and didn't need to stay to help at all but insisted on it. He removed the polish and it was coming off like wads of bubblegum and he filed my uneven nails. The manager and possible owner who was there saw that I was unhappy but never once asked me about anything and in passing said he would refund me $10 off of my $27 service. I left with no polish. My nails have been hurting for over a day and there are now large white blotchy spots all over them? Not sure what's happening. I wish I had gotten the second manicurists name as he was fantastic! I cannot say enough great things about him. read more

Jonathan Williams Salon & Spa - These two are the worst ones but they all have those white spots now. - Hair Salons Near Me - Provincetown, Massachusetts

I've been to Jonathan Williams several times for mani-pedis and in terms of the staff who performed the treatments, they were great! Competent, nice, very good. HOWEVER, the gentleman who makes the appointments, ( he may be the owner), couldn't be any ruder. I let it go the first few times, but after today I will NEVER go back there again! He was nasty and very unaccommodating! I live in this town 4-5 months a year and would go here more regularly if he wasn't such a jerk! I did try to change my appointment more than once, but he was outright bitchy! He just lost two customers today. Don't go there, he doesn't deserve your money! read more

My fiance and I had a wonderful couples massage here! We had a gift certificate we received as an engagement present, but when we checked out, my credit card was mistakenly charged. The manager and the staff went above and beyond to rectify the error immediately and did so with effortless grace. If you're looking for excellent services AND service, look no further! read more

I just had the best massage ever here. The staff was friendly and super accommodating. I'm not sure why the negative reviews, I can't wait to come back. My massage therapist was not chatty and really knew his stuff. His name was Asan or Asen I believe. He could really pinpoint the issues in my back without me even pointing them out. He even showed me a few stretches to help since I have a bad back. The man up front offered me a chance to rest in the back because I was waiting for my friend to have her massage and mentioned to her I felt like laying down after mine. I've gotten many massages and this was the best I ever had! read more

Went in the other weekend for a mani/pedi which was pretty nicely done. However, when I was finishing up my manicure I heard two of the employees speaking poorly of me. It was really upsetting to me and totally unprofessional. No worse thing you can do then make your customers feel bad about themselves (especially when they are right across from you) :( Total bummer and will definitely not return. read more

I recently had a massage treatment at Jonathan Williams. I was a walk-in essentially and was immediately given a room. I will not name the therapist, but he was a chatty Cathy. I hate nothing more than a massage therapist who believes that ones hour of bliss is a chance to talk nonsense for 60 minutes. That being said, my massage was decent, but not totally amazing. The part that was disturbing to me was that my therapist shared with me that he had a "special relationship" with a couple who were visiting from out of town. I later learned upon seeing him out and about with this very unattractive couple that he was essentially a paid escort. It really grossed me out and in hindsight made me truly regret my massage experience. Uggghhhhhh..... read more

I was able to get same day hair appointment. Very friendly staff. Hailey was great. After two days I went back for a slight change (of my own doing) and still everything was great. Got me right in and did a great job. read more

I have been a client of Jonathan and Williams for over five years and I never go anywhere else. As a year-round part-timer in Ptown, this is one of the places that makes me feel like home. I always get great service, for everything: hair, nails, facials, massage. This is the best. The salon is relaxing, I love the music, and the staff is very professional. Best salon in Ptown! read more

DO NOT GO TO THIS SPA. I got completely ripped off on the pricing of my wax and the person working there was entirely unwilling to change their pricing to be more fair. I am talking about charging 75 dollars for something that costs around 30 or less in nearly any other spa. DO NOT GO HERE. read more

So, let me first say I would give 4+ stars for the welcoming energy of Jonathan Williams staff but honestly the cut I was given was like one I could get at any mall hair salon only Jonathan Williams cost me a lot more. I wouldn't go back - I was looking for something a little creative and I thought I had expressed clearly what I wanted but apparently I wasn't clear enough. Oh, well live and learn. read more

Do not go. The nail technician was lovely, however, the result was a mess. Having a mani/pedi and they having no dryers: might I get my hands done first so they can dry during the pedi? NO. No drying allowed at all--fingers were a mess even after I sat for 45 minutes on a bench in town hoping they would dry. Nails were a nightmare with bubbles all around; pedi chipped within two days. Terrible awful rip-off. $72 charged, left a $20 tip and then able to inspect and see the shit job. Yuck. read more

I came with a friend on an overcast day in P-town. We got a great deal on a massage for both of us and we weren't disappointed. Both of us received excellent massages - exactly what we were hoping for. Highly recommend this place! read more

Sounds like the massage experiences here are a bit touch and go. (ha - no pun intended!). I am a massage therapist and can say that my massage was really solid. Julius was the name of my therapist and he really knew his stuff. He was not chatty (hate that) and he had a real sense of tissue and how deep to go without having to ask. Good quality massage, and I would go back...to him. My friend also loved her massage, however, he chatted on and on - she liked it. But also said the massage was not so great. So looking for a good massage, ask for Julius. read more

Carli is a terrific colorist and she also does a perfect bikini wax. I've been going to her for a while now (about 14 visits) and I highly recommend her. read more

What a treat this trip to the spa was! The staff are all friendly and knowledgable. I was so relaxed after my mani/pedi that I could have fallen asleep. Definitely do not miss the opportunity to get a massage from Tony. He has magic hands! It's a small place but the decor is modern. We will be back! read more

We having been coming to the Cape for 25 years. And have used this salon for a variety of services. Very relaxing and staff that really know how to cut hair! All types of spa services offered. Never been disappointed read more

First the good news: Jonathan Williams does amazing hair color, and his technique is also incredible. I went to him twice. The first time I got a great cut, the second was the worst in my life. I walked out looking like I had a pigtail sticking out of my forehead. But the one star is really for this reason: I moved to a town an hour away from Ptown and called to ask if Jonathan would relay his color formula for my hair to my new hairdresser. I never heard back from him. 1) The snootiness and stinginess of not sharing something that is not even proprietary is very off-putting to me. He should have been flattered. Instead, he apparently got arrogant and ungenerous. 2) He didn't even have the courtesy or decency to call me back and let me know he was not comfortable (for reasons I can't fathom) giving me the color formula. That is just rude. I tipped him well, and he's the owner! I flatter him by asking him to relay the color formula to my more local, new hairdresser. Not only was he not generous and kind to do so, he was the opposite. This kind of behavior is so off-putting to me because of its selfishness, snottiness, etc. So, I would have been the first to direct people to Jonathan Williams (and I still have many ties to Ptown) for the color - although that second haircut..eek. But now, for sure I will not. Begs the question: "Who does he think he is? Mr. Goldwell?" Rein in your ego, Mr. Williams. It's HAIR COLOR, not internationally sensitive intellectual property! read more

I scheduled a manicure on line for 11:25. I made sure I was there by 11:15 as I do not like to be late. At 11:20 I was told it would be 10 minutes. The customer before me was 15 minutes late from what I overheard. At 11:45 I was finally sat in a chair and then the manicurist went to get water. Things continued to decline when I said I wanted polish and she said no it will chip, I want to buff. I repeated I wanted polish, and she said let me show you buff. I repeated again I want polish and she said she will buff. If a customer ahead is 15 minutes late they should be told they have to wait. When I say I want polish the manicurist should have done what I asked. Next time I am in Ptown and want a manicure I will not go here. read more

Great Salon with friendly service. They use Goldwell color and KMS shampoo.. Among others. I was a walk in and they took me right away. The price was average for the service.. I'll revisit if I'm in P town again. read more

I would have given this place zero stars if I could. I had a manicure and a pedicure with Alexa here today. It was the sloppiest work I have ever seen. My nails are filed unevenly, nail polish is applied in clumps, and, a few short uneventful hours later, has already partially come off both on my nails and toenails. The fact that Alexa, whom I repetitively informed that I was not in a talkative mood, made multiple attempts to engage me in "meaningful" conversation about my personal life, hardly even matters. Worse yet: I had a bikini wax. I have been waxing regularly for years, and it has NEVER hurt as much. My skin is sore and irritated hours after the procedure, and there are two large raw spots. It actually hurts to walk. The waxing was done sloppily, and the result is pretty asymmetrical and looks terrible. I can't remember the name of the esthetician who committed the atrocity, but I don't think it matters. They are just using some cheap stuff. To sum up -- don't use this place if you don't have to. And even if you do. read more

I made an appointment for a pedicure for the same day. I was told I needed to give my credit card information for no-show appointments. I called back 20 minutes later and had to cancel. I was told "thank you" and hung up on. I was then called back and told that I would be charged the full amount. I totally understand that salons charge when you no-show for appointments but when you cancel 20 minutes after you make the same day appointment. They did charge american express, so I am confident that they will reverse the charges. Terrible way to do business. read more

Just had an AWESOME experience -- massage with Lisa. And my friend had a great massage with Mauricio.

Jonathan Williams personally did a full head of highlights and haircut. He did a fantastic job! I highly recommend him and will come back in the future. read more

I hosted 8 friends in Provincetown town for a week. I arranged mani-pedi appointments with the paraffin wax treatment for everyone. It was 1.5 hours of heavenly bliss. When you think that a foot massage with some paste followed by having your feet wrapped in hot towels is pure joy, your feet are rinsed off and slipped into mitts filled with parrafin wax. Then you know life is really, really good. read more

Massage with Julius was wonderful - only talked if i did and his hands were magical - right amount of pressure at the right times and points. Haircut from another staff was really lacking, especially for the cost. This particular person was not good with long hair. Pedicure and eyebrow waxing were average. The salon staff were all very friendly however and tried to be accommodating. Just expect for the prices they would be more expert. read more

Came here last year to get my lip waxed and it left me with a huge burn that scabbed my face for like 5 days

We recently got married in Provincetown and had an amazing experience at Jonathan Wiliams. We went with Jonathan Williams originally because they were the most responsive to any phone/email correspondence and also happened to be the closest to our hotel and wedding venue. I have extremely thick hair and wanted a somewhat complicated, braided, side swept up-do for our rustic wedding. I was a bit nervous picking any salon that I wasn't too familiar with. My hair came out better than I could have imagined. The staff at Jonathan Williams did the hair and makeup for 2 brides and 4 bridesmaids and everyone looked amazing. Not only did we all love our hair and makeup, the staff was extremely accommodating, didn't mind our wedding party more or less taking over the whole salon, and worked through each bridal party member quickly and efficiently without ever making anyone feel rushed or stressed. I absolutely recommend Jonathan Williams for anyone getting married in Ptown and looking for a place for hair and makeup! read more

I was in Ptown on a very quiet week in November with a badly strained lower back and shoulder. Walked off the street into the Jonathan Williams Salon & Spa for a deep tissue massage, mostly because it was handy and my B&B had a discount there. It's a very straight-forward place, nothing fancy, and they called Matt in from around the corner. He gave a really good massage, with a detailed attention to my hips I'd never received from anyone else. He's both chill and enthusiastic, and showed ability to work in a comfortable silence and also give good conversation when I wanted it. Best of all, his hands and elbows had that intuition to know where to go on my body and how deep to press. He gave me enough pressure to surrender to but didn't jar or cause my body to tense up in pain. All the people there were straightforward and friendly and professional. I don't give five stars very often, just as a matter of principle, but I'm definitely giving John Williams Spa & Matt my usual highest rating. In mileau, it could definitely earn a higher star if it went all fancy, but I liked what it had: good standard New Agey music, nothing too saccharine, and it was definitely clean and warm, with a handy shower, and all the right setup such as pillows and oils so that we just got to work. And I sense Matt, as great as he already is, has more yet in him so I'll let him have a fifth star to grow into. He's in Ptown year-round, and if I were a local or regular here I'd make him my regular go-to guy. I was in incapcitating pain many mornings this past week, and as I write this the morning after my massage, that pain is gone. read more