I see quite a few of these reviews are not recent. They definitely are not anything like I…read moreexperienced with my visit and purchase with this dealership. First, let me say, it's a unique experience. It is a smaller dealership. They are NOT a buy here pay here and you do have to qualify. Now. We had been checking online for a vehicle. We saw thru CarGurus that this location had a vehicle we wanted and it was a great price. Obviously the vehicles offered on that website are certified pre-owned. Perfect!!!! Went to the dealership. They close at 5, we arrived around 430. They did not rush us at all. We were assisted by Ernesto. Super friendly guy, btw. He went over all the details of the car and then some. The knowledge they have about their vehicles is not normal, in my experience, for a small town, small dealer. It actually exceeded our expectations. We put in our application and went home. Came back at 10am next day to complete paperwork and finalize purchase... haha. Or so everyone thought. Until my loving oh so thoughtful husband said "hey honee, check out this Land Rover Luxury!" Needless to say we ended up changing our minds and went home with a totally different car than we had planned AND we also purchased a truck for my parents and it was such a good price we paid cash! It was an amazing experience and Adrien and his team were just super great thru the entire process! Thanks so much for your patience with us... we will be back for that other Truck later!!! *** please give this business a chance to earn your business. They really are great. If you give them the opportunity, they will get you what they need.

I would give this dealership zero stars if I could. I visited to look at a Honda Civic for my son,…read morebut was immediately told not to even consider it because, in the salesperson's words, they wouldn't put their own daughter in it. Instead, we were shown a truck that they claimed was safe and reliable--something they would put their daughter in. Less than a month after purchasing it, the transmission failed. My son had barely made his first payment. It took nearly two months for the truck to be returned, and now, just two weeks later, we're dealing with fuel line issues and faulty sensors--it's back in the shop again. We've made five payments and have only had the truck in our possession for about a month in working condition. Each time we try to reach someone at the dealership, we're told the person we need to speak with is unavailable. At this point, we are spending more money repairing the truck than we are making payments on it. We were clearly sold a lemon. I am updating this review to provide additional context regarding my experience with the dealership. After my initial review was posted, my fiancé spoke with the dealership, and they inquired whether he knew a Heather Greene. He informed them that I am his fiancée and that the truck was purchased for my son. They then asked him if he could have me remove the review because i was not part of the process, even though i spoke to the salesperson and it was my money for the down payment. Since that conversation, we finally received the truck back on June 1st. Unfortunately, on June 3rd, the truck had to be returned to the shop for an additional $1,500 worth of repairs. We originally purchased this truck for $10,000, and to date, we have invested an additional $6,000 in repairs. My son continues to bear these ongoing expenses. It is important to note that the dealership's response claimed they had no record of a transaction during this time frame. However, as documented, my fiancé spoke with them directly, and they acknowledged the purchase. I typically do not write reviews, but given the circumstances, I feel compelled to share our experience. During the purchasing process, I was told by a salesperson, "I would not put my own daughter in the honda civic, but I would in this truck," which ultimately led us to proceed with the purchase. It is disheartening that some businesses engage in practices that leave customers feeling misled and financially burdened. We received the truck back on June 4, 2025, and unfortunately, it had to be returned to the shop the very next day, June 5, 2025. The truck has been in the shop for approximately five months, and has only been driven for less than a month in total during that time. Additionally, the dealership attempted to claim that the mechanic was responsible for all of the issues, which is inaccurate.

Brian and the rest of the team at Marble Falls Chevrolet are amazing! I drove up from San Antonio…read moreto take a look at a used Silverado. It wasn't quite right for me, but a new one caught my eye. Took it for a drive and knew immediately that it was what I was looking for. Brian didn't try to pressure me or upsell me at all. He sincerely wanted me to be 100% sure and happy with my purchase. We agreed on a price and they didn't try to add any junk fees, just a reasonable processing fee and tax, title, registration. They even delivered my truck to my doorstep at no cost. Brian even followed up with a personally written holiday card. This is what buying a new vehicle should be. Thanks, Marble Falls Chevrolet!

This is the WORST dealership I have ever dealt with. And, FORGET their service department. They…read morehave had our vehicle for over 2 months and CANNOT figure out how to get the parts to fix it. Do they offer any alternatives? NO. The WORST!!!!!!!!!!!!!!!!!!!!!!!! Do not purchase here. DO NOT SERVICE HERE. THE WORST!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Duane Gilder and Gene Baker in the Service department delivered a 5 Star experience when I took my…read moretruck in for service. Good communications on the status of my truck while it was being serviced. Good customer service and attention to detail.

I'm done with this dealer. Over the past 5 years I've…read morepurchased 3 new vehicles here. The amount of times I've visited this dealership and dealt with the crazy and ridiculousness...where do I even start. From leaving my work truck there for scheduled recall work for 10 days while on vacation and returning to "it'll be a bit before we can get to it". To, waiting for an oil change, listening to the staff shop talk for 2 hours and watching the technician literally holding a child in the shop while my vehicle was on the lift. This guy's family was in the shop with a toddler. Most recently, scheduling an appointment for an oil change, arriving, parking and then the search begins. Who's going to approach me and ask what I need. The answer is nobody. "You'll need to pull through the scanner" I was told. Got the report from the scanner, this thing identified bird poop and road grime on my vehicle as body damage on every panel. The vehicle is new, no damage. Then was told it would be 1.5-2 hours to complete my scheduled oil change. Total joke. I'll never be back to this place. McLane Ford in Fredericksburg provides good service and has professional staff.

I recently had a few auto jobs done at Car Connections. *…read moreWindow Regulator* *Timing Belt* *Water Pump* All went exceptionally well from the initial inquiry into service to the Pricing and finally the service itself. I personally had the opportunity to be walked through each step of the process with JERRETT while being filled in every step of the way. I highly recommend if you're seeking a trustworthy, efficient, and professional service.

Amazing Amazing Amazing! from start to finish, we're so happy with the thorough job done for our…read morepassenger headlight replacement that we are going back for the rest of our car repairs! Just when I was beginning to lose hope with mechanics in the area who overcharge, I found this gem. Quality work. Fantastic prices!

If you want real service drive on down to Chevy Buick Marble Falls because what a joke. We went in…read morelooking to see a corvette. The sales guys told me it was not on the lot but they could get it over here in an hour or so. We went to Chevy Buick Marble falls and had a great experience, went back to Benny Boyd after an hour and a half and they acted like they had no idea we had just asked to see the corvette and pretty much blew us off so needless to say I won't be giving them my business.

My experience with Benny Boyd Marble Falls was the WORST EVER. Went in just to get prices, but was…read moretold that as a sales person they did not have that available to them. Only the sales manager/finance person had that information. Then they ended up running our credit without permission. We gave them a number we were looking for, but they wound up trying to put us into something $200 over what we were looking for. They were transporting a vehicle to us from another location, but wound up selling it to one of "Benny Boyd's friends during transit. The service we received was the WORST EVER. This would have been my 3rd vehicle to purchase from Benny Boyd. I will never give them anymore business. Nor will we refer people. Once again, WORST SERVICE EVER.

Lied to me. Said the van i bought was "in good condition and tires ok. Two months later the…read moreshaking was so bad that I took it to Firestone. Then paid $100 estimate done. Struts so bad abd tires bad. $3000 estimate.!!!!!!!!!!! I am disgusted and in tears. I'm 80 yr old and they lied and scared me! Car not safe to drive. I don't have money to fi

High pressure sales that I walked right into. I'm on SS and got oversold for what my credit union…read moreapproved me for, because my credits good. Don't let seniors go in alone. Especially if they really need a car. Emotion and need overwhelm. Sales rep didn't show but basics, I learned how to use features from Grandson. Hopefully it will last the years I financed it for. Car is, as is, doomed if anything is wrong. They knew my income and didn't care they oversold. Already needs a sensor for tire air, brake sticks lights on. What else? Guys. You're not helping if grandma can't eat.

Bought a Tesla Model 3 2018 from them, shortly after a PCS error occurred restricting A/C charging…read more I contacted the service shop and they were able to help make amends to this issue, big thanks to Logan (Service Shop) and the owner for making this happen. Seamless experience from test-drive to purchase. No sneaky fees. Will buy again!

Let me start by putting my bias out front: I hate the dealership experience. I hate the upselling…read morewhen you get in front of the finance manager and the strategic//infuriating waiting they make you do when they have "ask their manager" anything. I hate this so much that I've bought my last two cars from Carvana simply because I wouldn't have to speak to anyone. I find the stereotypical car-buying experience (new and, especially, used) to be unnecessarily stressful and taxing. Today, this has changed. When I found a slightly better deal locally than I did on Carvana, I took the plunge. From the beginning, Angela was super helpful and responsive. She didn't insist on talking on the phone and was happy to text details, which is infinitely more manageable during the workweek. When it came time to make the trek to Austin e Autos, Angela let me know that she would be off that day and handed off the deal to Isaac. Isaac is the best. Isaac put us through the paces of letting us test drive, then talking numbers. At no point did the numbers they advertised ever change. I came in with pre-approval through USAA, and they did not push me toward in-house financing. This has never happened to me before. They usually push that really hard. Once the numbers were agreed upon, we were handed over to Stephanie for the paper signing. This was equally painless, and there was no push to buy extended warranties, wheel insurance, GAP, etc, etc, etc. The numbers we discussed with Isaac were the exact numbers we signed off on with Stephanie. Incredibly painless, transparent, and honest process. My wife loves her car, and I am very impressed by the buying experience. If you're in the market for a used EV, look here first. All the stars. Thank you, Isaac, Angela, and Stephanie!