I highly recommend anybody that is looking for vehicle to come to marble falls off of 281hwy and let Adrian and his crew help you drive off the lot with the car you want. Great team that works with you and find a deal to help you. I came all the way from Houston because I trusted them and they did not let me down. In fact, they was able to get me exactly what I wanted and I thank them for it!! read more

I see quite a few of these reviews are not recent. They definitely are not anything like I experienced with my visit and purchase with this dealership. First, let me say, it's a unique experience. It is a smaller dealership. They are NOT a buy here pay here and you do have to qualify. Now. We had been checking online for a vehicle. We saw thru CarGurus that this location had a vehicle we wanted and it was a great price. Obviously the vehicles offered on that website are certified pre-owned. Perfect!!!! Went to the dealership. They close at 5, we arrived around 430. They did not rush us at all. We were assisted by Ernesto. Super friendly guy, btw. He went over all the details of the car and then some. The knowledge they have about their vehicles is not normal, in my experience, for a small town, small dealer. It actually exceeded our expectations. We put in our application and went home. Came back at 10am next day to complete paperwork and finalize purchase... haha. Or so everyone thought. Until my loving oh so thoughtful husband said "hey honee, check out this Land Rover Luxury!" Needless to say we ended up changing our minds and went home with a totally different car than we had planned AND we also purchased a truck for my parents and it was such a good price we paid cash! It was an amazing experience and Adrien and his team were just super great thru the entire process! Thanks so much for your patience with us... we will be back for that other Truck later!!! *** please give this business a chance to earn your business. They really are great. If you give them the opportunity, they will get you what they need. read more

Highland Lakes Auto Exchange - Car Dealers Near Me - Marble Falls, Texas

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I would give this dealership zero stars if I could. I visited to look at a Honda Civic for my son, but was immediately told not to even consider it because, in the salesperson's words, they wouldn't put their own daughter in it. Instead, we were shown a truck that they claimed was safe and reliable--something they would put their daughter in. Less than a month after purchasing it, the transmission failed. My son had barely made his first payment. It took nearly two months for the truck to be returned, and now, just two weeks later, we're dealing with fuel line issues and faulty sensors--it's back in the shop again. We've made five payments and have only had the truck in our possession for about a month in working condition. Each time we try to reach someone at the dealership, we're told the person we need to speak with is unavailable. At this point, we are spending more money repairing the truck than we are making payments on it. We were clearly sold a lemon. I am updating this review to provide additional context regarding my experience with the dealership. After my initial review was posted, my fiancé spoke with the dealership, and they inquired whether he knew a Heather Greene. He informed them that I am his fiancée and that the truck was purchased for my son. They then asked him if he could have me remove the review because i was not part of the process, even though i spoke to the salesperson and it was my money for the down payment. Since that conversation, we finally received the truck back on June 1st. Unfortunately, on June 3rd, the truck had to be returned to the shop for an additional $1,500 worth of repairs. We originally purchased this truck for $10,000, and to date, we have invested an additional $6,000 in repairs. My son continues to bear these ongoing expenses. It is important to note that the dealership's response claimed they had no record of a transaction during this time frame. However, as documented, my fiancé spoke with them directly, and they acknowledged the purchase. I typically do not write reviews, but given the circumstances, I feel compelled to share our experience. During the purchasing process, I was told by a salesperson, "I would not put my own daughter in the honda civic, but I would in this truck," which ultimately led us to proceed with the purchase. It is disheartening that some businesses engage in practices that leave customers feeling misled and financially burdened. We received the truck back on June 4, 2025, and unfortunately, it had to be returned to the shop the very next day, June 5, 2025. The truck has been in the shop for approximately five months, and has only been driven for less than a month in total during that time. Additionally, the dealership attempted to claim that the mechanic was responsible for all of the issues, which is inaccurate. read more

Fast service reasonsbly priced family owned business. Very trustworthy I highly recommend!.

I was dreading the whole car buying process but I have to say Highland Lakes made it easy. The truck was as advertised, it needed a couple of tires but Adrian took care of me. The girls in the office were very sweet, very courteous and made this very easy. I highly recommend them. Thanks Adrian read more

Highland Lakes Auto Exchange - My new truck!! - Car Dealers Near Me - Marble Falls, Texas

Auto Exchange Burnet gave me an amazing car buying experience! Byron, Adrian, Jazmine, Jabian and Ethan went above and beyond to make it the easiest and most enjoyable vehicle purchase I've ever made. Thank you to your amazing team! read more

It all started on a great note. We loved Byron and Adrian thought they were great but promises weren't kept and we were treated pretty disrespectfully when we stood out ground. Unfortunate because I really thought they were different. I just hope they do the right thing. No need to blast it again for I see other people have had the same experience as me but I just want was promised to me and call it a day. Thank you. read more

I bought my car a few months ago and when it was delivered I mentioned it smelled like oil and was told it was just from the oil change. That was not the problem, the problem was bigger and still dealing with it. Not sure how to rate this because Adrian was nice but when it comes to vehicles NOT HAPPY at all. Not to mention I had a flat shortly after called to see where the lug nut key was at and was told it was left behind. read more

I would not trust this dealership. Before buying my car, I explicitly asked the status of the brake pads. They told me the brake pads had been replaced recently and only had 7,000 miles on them. A few weeks later, I noticed a noise coming from my brakes, and got it checked by a mechanic; there was 1mm left on the pads and the rotors were warped. I called to ask for some support for the replacement and for them to stand behind their word, but this was denied. I would not trust this dealership as their misinformation added the cost of replacement for pads and rotors to the car within a month of purchase. read more

We were super happy with the service we received. The ease of buying a used vehicle and getting a great deal on a clean used truck. We look forward to working with you guus in the future read more