I have a 2016 Volvo XC60 and 2019 Chevrolet Traverse. Casis Village Shell has repaired various problems on both cars. Scott, Javier and the team are easy to work with, trustworthy, and knowledgeable. I appreciate that they're patient with my questions and detailed in explaining their recommended services. read more

My son's car needed work and a new key. We brought it in and had it back the next day. The owner Scott is a great guy!!

They were so amazing! Scott helped me out and my car was done in under an hour. However I would call ahead to ensure when a good time to bring it in would be. I did and it worked out perfectly! Highly recommend this place! :) read more

The guys there are great! Louie has done tires on my vehicles for years and always does an amazing job. His customer service is always outstanding. No place I trust more when it comes to my vehicles' tires. read more

Great customer service! I needed a tire a couple of months ago, and Javier was helpful and had it the next day. Same with my daughter a couple of weeks ago. I now may need another one for a different car. Javier have his cell number to text a pic of the tire to make sure he ordered exactly what I need. read more

Needed an oil change at the last minute and went here and it will not be my last time !! Great and friendly service!

I drove by this place almost every day for years not realizing they did repairs. One day my Tahoe broke down literally right out front. I walked in and asked them if they could take a look at it. They were in prime position to charge me an arm and a leg but I had my car back the next day with minimal repairs. I've been taking my cars there ever since, and have never had anything less than a great experience. It's not often you feel good driving away from a repair shop but these guys make it happen. Everyone is always looking for an honest mechanic. This is it. read more

Absolutely first rate. What impressed me the most was initiative. I went in to top up a leaky tire and, without my asking, they inspected at all my tires, and looked up replacements. I had spent three months online looking for these and even the dealership I bought the car from couldn't find them due to supply chain disruption. Javier found them for me and had them installed the next morning. And the entire staff is both competent and really nice. Kudos to all. read more

Super awesome! My car wouldn't start and I was stranded with a hungry toddler. I called my towing service that I pay for and they quoted me 90min +. I found Casis on Yelp and called them. They asked a few questions and said they should b able to jump the car. They had a guy there in less than 10min and my car was running. We followed them back to the shop where they were able to run additional tests and determine the issue. They are very attentive, honest, great customer service, and fast! While I hope to never need "emergency" service again I'll definitely be back for regular service and maintenance. Besides they are WAY faster than the dealership! read more

I have been going to this station for more than 20 years. They've replaced starters, repaired tires, replaced batteries. They've even gotten leaves out of my ac vents when there was a whistle in my dash and the dealership said I had to leave it for "diagnostic testing"! Always honest, fair, reliable. read more

Most of the time, the old adage "you get what you pay for" applies. Cue today's experience --- slow leak in my front tire on my SUV. I don't feel like dealing with the wait and constant upsells at the mega-chain (NOT Discount) that I bought my tires and road hazard warranty from. Pull into Casis Village Shell and explain the problem to Charlie, who promptly removes my tire and finds the slow leak. He patches the tire while I waited without performing one of those BS "courtesy inspections" that the chains do in an effort to scare/sell you into something else even for a free warranty repair. In short, the cheapest and best $19.95 I spent today. read more

I've had better. All I wanted was an oil change, and I got a coupon in the mail for $13 off, so I went in on a Saturday. I pulled up at 2pm (the coupon said they'd be open until 4), and asked for an oil change. Roger, the manager, looked at me like I was the most inconsiderate asshole he'd ever laid eyes upon. Roger: "Yeahhhh... you really should come earlier if you expect an oil change on a Saturday." Me: "Your ad says you're open until 4 on Saturdays." Roger: "Right, well, our lube tech gets off at 2. You should come back on a weekday." Me: "When are you open on weekdays?" Roger: "We're open until 7." Me: "Ok, I'll come in Monday after work, around 5:30." Roger: *looks indignant* "We take the last car at 4:30." Me: "But I don't get off work till 5." Roger: "Then you'll need to come in on Saturday." Fine. I come back next Saturday. I pull into the driveway at 12:30pm. Roger again. Me: "I'd like an oil change." Roger: "I don't know if I'll be able to fit you in today." Me: "I thought your lube tech gets off at 2." Roger: "Yeah, but there are several cars ahead of you that are considering getting oil changes." Me: "Considering it?" Roger: "Yeah, they might get them. I'll have to ask." Me: "Can you take my car anyway, in case?" Roger: *looks hesitant* "I don't know... do you want to wait for up to 3 hours?" Me: "Ummm... I guess if I have no other choice." I wait for less than one hour, and it's ready. Roger: "Well lucky for you, the other cars didn't get an oil change. But when we did a check we noticed you're a bit low on coolant. We added some, so we're going to have to charge you for that." Me: "I didn't know you were going to do that. I could have done that myself if you were going to charge me for it." Roger: "Well you have this coupon so it'll come out of that, so you're not really paying for it." Me: "Ummm... ok. So just to double check, what all exactly did you do?" Roger: *looks pissed* "Like I SAID, we added coolant, and we changed your oil. That's it." I paid and got out. I don't know if I've ever been treated quite as rudely by a mechanic shop before. Perhaps because it's in Tarrytown, and all the cars ahead of me were Lexuses, BMWs, and Benzes, and I drive a 99 Dodge Neon, they thought I was beneath them. The man who came in while I was waiting and inquired as to the servicing of his teenage daughter's Lexus SUV was treated a lot better. Whatever. I'm not going here again. 2 stars for having my car ready in less than an hour. read more

These boys are hard workin, honest, old school mechanics that deserve every bit of respect. I brought my truck in for a radiator problem on a thursday. Long story short, they get to it waaay before the promised day, fixed it a low price (i did price radiators) and were very suggestive and understanding to the problem. As customer service in our time rapidly becomes a dying art, these guys truly yield faith in the sustenance of mankind. read more

If you're looking for a shop you can trust, this is the place. I've been bringing my car here for oil changes and repairs for about two years now, and I've always been happy with the service. They're very helpful and honest. I took my car in last year when my AC went out, and even though it turned out to be an electrical problem that they couldn't fix, they didn't just hand it back over for me to figure out. They took it to another shop that was able to determine the problem. The whole thing took about three days, and the car had so many problems I ended up selling it instead of having them fix it, but they didn't charge me anything for all the time they spent looking at it. I live in the area so I also get gas here often, and the mechanics are always at your car to greet you and give your windshield a complimentary cleaning. read more

I love this place ... it's kind of how I'd imagine a neighborhood service station from the 50s would feel. The owner, Scott, is usually around ... and most of the staff have been on board for a long time too. It's the kind of place where people recognize you and greet you with a smile. But of course the most important thing is that they do terrific mechanical work (on my Japanese and German cars no less) for a VERY reasonable rate. And even though their business is brisk, they've always been able to see me pretty quickly too. When I stopped by to have a break light replaced this morning, Scott fixed it himself - and then refused to let me pay for it. He just shook my hand and said, "We'll just take care of it next time." Pretty awesome. read more

I received a quote for a blower motor at a different auto repair shop for $1,000. Xavier at Casis Shell quoted me $649. It ended up costing $218 because it didn't take them as long to make the repair as they expected. He could have been dishonest and charged me the original estimated amount; but he didn't. This place was super responsive and obviously honest. They have a new customer in me now. You can't go wrong with this shop. Oh, EVERYONE is really friendly. Great people. read more

My elderly mom's car wouldn't start and she was stranded at the dentist office. They came and picked her up in about 10min from when I called. They got her car started and helped her get to the station. They fixed the underlying problem quickly and at a very fair price. Very respectful, very easy to deal with, very friendly helpful. Feel much safer knowing my mom has a solid go-to place where I can trust she will be treated right and that she's in good hands the next time she needs car repairs. read more

Always a good experience at this Casis Shell. Whether it's an oil change while I can catch up on some work at the Starbucks next door or just a question about my car, they're always friendly, professional and willing to help me understand what's going on with my car. It's like night and day compared to the other place down street...You have my business Casis Shell. read more

Wow. Casis Shell is fantastic. Excellent service. I can't state enough the attention I received from Javier and how he goes above and beyond. I ordered new tires from TireBuyer.com and had them shipped here for installation. I called in advance to make sure they knew the tires were coming. Javier was on top of it. FedEx has indicated a Thursday delivery. He called me first thing Friday morning to tell me they hadn't arrived. I was hoping to get them installed before hitting the road to Dallas on that Friday and he remembered this from our conversation the previous Monday . Eventually he called Friday around noon and said the tires were in and to come over whenever I could. I got there about 30 minutes later and he had them installed and balanced in under an hour. I had been looking for a new mechanic I could trust since my car was now out of the service contract. We went over all of the service the dealer had been telling me I needed for the last 10k miles. He could have said "Yeah, you need that and I can do it cheaper." He didn't though. He pulled up the factory maintenance schedule and showed me none of what they told me was necessary. That's an honest and ethical business owner. I had him quite a few basic services and the prices were extremely reasonable. I will be going back! read more

The orange gas light had been on for a while and I was going on fumes so I had to pull into the first gas station I came to this afternoon. I was flabbergasted when a gentleman named Charlie came out and started washing my windshield before I could even get out of my car. I opened the door with a question on my lips and he pointed to the FULL SERVICE sign at the pump I'd parked at. What??? I haven't even seen a Full Service station in 15 years!! What a nice guy and a fun surprise. The station also has a self-service pump if you really prefer DIY. read more

Always fair and honest. When the weather is bad, these guys still offer full service! Truly a caring crew and capable mechanics.

My phone pointed me to this station as it was the closest to me and I was low on gas. When I pulled in, I ran across the bell that let's the employees know that some one is there. What a blast from the past! Just hearing that bell made me smile! I did pull forward to the first pump and pumped my own gas but a gentleman came out and cleaned my windows. He also asked if I needed to have my oil checked. Who does this anymore?? I was really happy to buy gas here! read more

It's so nice to see gas stations like this still exist. Pulled up to the self-service pump today and two friendly gentlemen came out and began cleaning my pollen-encrusted windshield and rear window....And I wasn't even at their full service pump (can't believe that still exists..so retro cool!). Ended up having them patch a leaky tire from a nail while I shopped next door. They called me on my cell 15 minutes later and BOOM...done. And the gas is $.20/gallon cheaper than the Shell station in the Westlake mark-up zone. I will be back!!! read more

If I could give them 10 stars I would! On a very gloomy and rainy Saturday morning me and my friends were in a hurt to make a 5k run. We unfortunately ran out of gas up the street and we quickly maDe our way to the shell station over on exposition. As soon as we arrived with sheer panic on our faces, two mechanics stepped out and asked how they could help. They immediately offered to let us borrow their gas can and even drove us back to the broken down car! They were like angels!! I have never come across two people willing to help so quickly without any hesitation! read more

We can't say enough good things about Casis Village Shell - the nicest most helpful people with a wealth of expertise. We've been taking our cars there for many years. These guys are the best and represent what customer service used to be - like being part of a real neighborhood where people know each and are always helpful. We just had a real ordeal with our Honda Fit. In the heat of the summer, while we were on vacation, a mother rat put her nest of baby rats in the engine area of our car and they ate through wires! Horrible! Had it towed to our Casis station garage and they discovered this but treated it with good humor and facilitated the transfer to the dealership because we needed to have it serviced there to file a claim. They even took photos for us so we could address this with our bug and pest service, who we are not so happy with right now. Lucky these guys came to our rescue and diagnosed this awfulness quickly! Thanks (again) Casis Village Shell. read more

Paid for gas in cash. But before I went to pump, I went to use their restroom. When I came back in to return the key and go pump, they told me they had already pumped it for me. I parked outside of the covered area and it's raining! They pumped my gas in the rain for me while I used their SPOTLESS restroom! I think i'll be back for my oil change.. read more

Excellent service, every time! I've come here multiple times when my tire pressure light comes on. These guys are the only ones I trust to do it right. Today was something else though. I pulled in with my toddler and pregnant self, and even though there should've been a wait, these guys bent over backwards to get me back on the road safely and promptly. Real life savers. Will always be back, even though we've moved to Westlake. read more

We've been using Casis shell for years. With lots shops it's not uncommon to get a weird feeling that you're being lied to. Not here. They're always done good work and go the extra mile. If you pull into the self service to get gas frequently they'll clean your windows, check tires and chat. I am very happy with them. read more

Superb business. Friendly,great customer service. Can work in any car. Guarantees work and if you find a less expensive price, they will usually match. read more

The techs at Casis Shell are AWESOME. Seriously. Never, ever thought I would say that about a repair shop/ gas station since I have had a ton of bad experiences at other shops and became generally jaded when it comes to mechanics. The techs are always really nice, and having my windows cleaned when I stop for gas (or getting full-service) totally rocks, but that's not the main reason I love them. I have never been able to trust mechanics, especially now that I have a BMW. I know mechanics will try to gouge me any chance they get...not only because I am a chick that knows very little about cars, but because of having a BMW, but I have not had that experience at all at this shop. Casis Shell is around the corner from my job, so when I was having car issues and didn't know of any other mechanics in the area, I figured I would give them a shot. I needed a tune up and they thought my O2 sensor needed to be replaced, but to save me money, told me I could just get the tune up and see if the issue with the O2 sensor went away, as sometimes the need for a tuneup will cause the issue I was having. If the issue didn't go away, the sensor would need to be replaced. It sounds small, but they could have just told me it absolutely 100% had to be done, and they didn't - they were honest and charged a fair price. Furthermore, they were right - after the tuneup, the O2 sensor issue fixed itself and I ended up not needing to replace it, even if I did, the price they were asking was not that bad at all. This week, my radiator light started coming on and on top of that, my husband thought my car had leaked oil in our driveway, so he wanted me to take my car in ASAP. I went yesterday around noon, but the techs told me they couldn't get to my car that day, as they were really busy, so I could make an appointment or leave it overnight. I made an appointment to bring it back in the next morning. I didn't know what the light was, and the techs politely told me it was the light for my radiator. Before I left, they checked the light for me and the manager, Scott, checked my fluids and topped off my coolant to make sure I would be good until the next day. No charge, just being kind. I couldn't believe that even though they were super busy, they took the time to help me out and make sure my car was good until the next day - I couldn't be more appreciative. I brought my car in today and dropped it off. I was dreading the bill...my car likes costing me an arm and leg randomly. When they were done checking it out, they let me know that my car was totally fine - the oil might have come from one of our guests' cars and I didn't have a coolant leak, it just needed to be topped off, hence the light. I went to pick up my car and the service fee was a little over $20, which was expecting to pay $100 or so. While I was checking out, Scott told me he noticed my blinker was not working and that it wasn't the bulb, but the LED strip. I knew about it, but also knew the part alone (without labor) cost $250 and had kind of put it off when I thought something major was wrong with my car. Scott told me he would look into it and see what he could find for me. Not even an hour later, he called and let me know that he found the part I needed and that with the part, labor, and taxes all together, it would only be $190. I was floored and we set a date for me to come in based on when he thought the part would arrive. These guys totally made my day today. Based on my experiences with them, I've decided that if I move on from my job (which is walking distance from the shop), I will continue to go to them, and make the drive from wherever I am because they are totally worth it. My husband (who doesn't typically trust mechanics when it comes to my cars) loves these guys as well and totally trusts whatever they say needs to be done (or not done) after he had talked to them during my last repair and based on my experiences from taking my car in this time. I even recommend them to all of my employees and coworkers. It is rare to find quality mechanics that charge a more than fair price that actually care. A HUGE thank you to the guys at Casis. read more

Buddy was BEYOND helpful and washed my windows while I filled up! He also mentioned they did "trip checks" to make sure everything was good on ur car 4 a road trip-nice. AND they still have a Full service gas pump! He was so helpful, he could've easily stayed in the station, but he didn't- he greeted me, made sure I got what I needed in a friendly, non-pushy way! It was SO NORMAN ROCKWELL if u know what I mean!!! read more

The gas here is expensive. Surprised I was when they cleaned my windows at self service. Just like full service! I am very much thanking the gas men. read more

I was in a rush and had to use the full service pump, and because I was in a hurry, only got gas. They charged me $3.15 pet gallon of regular when the price was actually $2.77. Almost 14% for taking 2 minutes longer than I usually take to pump the gas. Stupid of me for getting a full tank. read more

Great service and always willing to help. They are a real class act!

Never. Ever. Take your car here. I came in for some routine maintenance and before I came, I called earlier to get a price check. They said $650 - I thought that was fair. I went in there and Bam! I get a bill for $950. ON top of that as I was driving home, mar car over heated. I had to take it back and when I did, they said my radiator had busted. Since they felt guilty they offered to fix it at $400 instead of their usual $600. Google radiator repair cost and EVERYBODY says it should be around $400. More bull shit. As I have read around the web, this is a con that mechanics pull - fix your car, break your radiator, oops more money for you to spend. Long story short my car still has problems from ROUTINE MAINTENANCE - IT WASNT EVEN BROKEN BEFORE. The worst mechanic, hands down. read more

Scott and the Wright family take care of our family and our cars with extreme professionalism and generosity. They are honest to the core. They go way beyond normal care and professionalism. They act completely as if it is no inconvenience when we request a ride back to the house or for car delivery post a regular oil change or larger engine work. They keep our older cars running like a champ. We never get a surprise. They always let us know ahead of time what to expect, what it will cost and what might be coming next due to the age of the car. Casis Village Shell is one of the jewels of our neighborhood. Shout out to Javier! We bring Javier a problem (like I dropped my clicker one too many times) and he always finds a smile and a solution! He got online, ordered a new clicker and then programmed it for me all that day. Not only did he save me quite a bit of money, Javier saved me the hassle of having to run out to the dealership. Thank you for your joy filled smile and positive attitude! read more

These guys are the best of the best for auto repair. They do what needs to be done, they do it well, they know you by name and remember you and your family, they don't try to sell you what you don't need. But they do have the most expensive gas in the area! Still, love Casis Shell for auto work. read more