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    Stephanie Cropper, MD - Bonita Obstetrics & Gynecology

    Stephanie Cropper, MD - Bonita Obstetrics & Gynecology

    3.8
    (192 reviews)
    6.5 mi

    Just started coming here for prenatal care and this office is so professional and clean. The staff…read moreis amazing. I will be referring anyone and everyone !

    This review is long overdue. I saw Dr. Cropper in December shortly after finding out I was…read morepregnant. My partner came with me to the appointment, as we were both excited and, given our previous pregnancy experiences, had some questions and concerns. During the visit, Dr. Cropper asked only a few brief questions and performed a quick ultrasound simply to confirm the pregnancy. The ultrasound photo we were given was blurry and off-center, but what disappointed us most was the interaction. When my partner brought up concerns based on our prior pregnancies, they were dismissed with brief, cold responses. Throughout the appointment, I also felt that Dr. Cropper barely acknowledged my partner or made us feel comfortable discussing our concerns. When the office later called to schedule a follow-up appointment, I explained that I was still upset about the care I had received and shared my concerns about how the appointment had gone. The front desk staff told me they would call me back to schedule the follow-up. Instead, I received a letter informing me that Dr. Cropper would no longer be seeing me due to "patient-doctor differences." As a newly pregnant woman, this was incredibly disappointing and upsetting. Rather than addressing my concerns or attempting to improve communication, I was dismissed from the practice. I found the way the situation was handled to be unprofessional and disrespectful. Every patient deserves to feel heard, especially during such an important and vulnerable time. Based on my experience, I would not recommend Dr. Cropper.

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    Front desk with SC logo
    Front desk with SC logo
    Stephanie Cropper, MD - Bonita Obstetrics & Gynecology
    Waiting room was very Zen

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    Waiting room was very Zen
    Comprehensive OBGYN Care

    Comprehensive OBGYN Care

    3.9
    (15 reviews)
    5.4 mi

    I regret not trusting the reviews I read before choosing this OB. From the start, appointments feel…read moreextremely rushed and impersonal. During our ultrasound, he literally said, "I'll show you real quick," which felt dismissive and took away from what should be a meaningful moment for expecting parents. There was no effort to explain what we were seeing, no reassurance, and we weren't offered any ultrasound printouts of our baby at all. The entire visit felt transactional, like he was trying to get us in and out as fast as possible. He also asked me in front of my partner if I had an std in the past. Granted me and my partner share everything with eachother, the doctor doesn't know our dynamic . Typically, doctors ask these questions in private, either on forms or one on one time, to respect patient privacy and reduce embarrassment or discomfort. Pregnancy is an emotional and important time, and bedside manner matters. Unfortunately, this provider comes across as rushed, dismissive, and lacking compassion. I would not recommend him to anyone looking for attentive, patient-centered prenatal care. Safe to say, we are searching for a new doctor. Also, the front desk girl is very rude. She doesn't greet you at all. She rudely said " name?".. THAT was my greeting. So cold and rude.

    Highly recommended doctor - here's why: Dr. Jesse Wood is…read moretruly different from most others. He doesn't overbook appointments, so you won't find yourself waiting one to two hours like at many other clinics even when you arrive on time. Here, appointments are honored, and your time is genuinely respected.  He was incredibly thorough, even drawing a diagram to help me understand. After seeing four other OB-GYNs, he was the first to clearly explain my condition and help me easier to weigh the pros and cons. He is extremely patient, listens carefully and takes the time to answer every single question without rushing. Honestly, he's a rare find. I was also surprised and impressed that the clinic accepts credit cards and provides receipts in digital format. It's a very modern and up-to-date practice. They even have a well-designed website where I can view my appointment details and ask simple medical questions online. The fact that they've invested in making things more convenient for patients shows how much they care. Dr. Wood and his clinic truly stand out.

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    Comprehensive OBGYN Care
    Comprehensive OBGYN Care
    Email notification from the clinic

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    Email notification from the clinic
    Cindy H. Chou, MD

    Cindy H. Chou, MD

    3.7
    (86 reviews)
    14.7 mi

    I'm very grateful to Dr. Chou and her team at the new Arcadia office. She delivered both of my…read morebabies by C-section, and I'm thankful that both deliveries went smoothly and resulted in two healthy boys. Dr. Chou is very professional and highly skilled. My recovery after both surgeries was smooth, and the incision scars are minimal. She also has excellent bedside manner and is very attentive to details, which made me feel comfortable and well cared for throughout the process. Her team at the office is also wonderful. Communication is clear, appointments run smoothly, and the staff is always helpful. The office may not be fancy or full of extra services, but they truly make you feel cared for and listened to. I really appreciate the level of attention and professionalism from Dr. Chou and her entire team. Highly recommended.

    If I could give a negative review, I would. Whatever you do, stay away from this doctor…read more I saw her to ask about getting an IUD, and she literally said to me, "Why can't men just wear condoms?" I was in shock. She then proceeded to try to talk me out of getting an IUD, saying that because I've never had children, I don't know what pain is. She was incredibly insensitive, and I couldn't believe I was talking to a medical professional. Additionally, she didn't offer or recommend any other birth control options. Instead, she was incredibly rude throughout the appointment.

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    Cindy H. Chou, MD
    Cindy H. Chou, MD
    Cindy H. Chou, MD

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    Virginia L Lee, MD - PIH Health

    Virginia L Lee, MD - PIH Health

    3.7
    (51 reviews)
    12.6 mi

    Came for my overdue pap! Forunately and thanks Hod everything is a-ok. The front desk ladies were…read morenice over all, except one was a little snippy. The sitting/waiting area was cute. Dr. Lee was pleasant, explanatory, educational and speedy. Good experience.

    I had a very disappointing experience with this office. Before my appointment, I was asked to email…read morea copy of my insurance card and complete all of the new patient intake paperwork, which I did. I assumed my insurance would be verified before my appointment was scheduled and before I was seen. A few months later, I received a bill for over $500. When I called the office to ask about it, they refused to discuss the issue and directed me to their billing department. The billing department told me the office does not accept my insurance, which is why I was being billed. I then contacted my insurance company and was informed that my visit required prior authorization. If prior authorization was needed, why wasn't this addressed before my appointment? The office had my insurance information ahead of time and should have verified my coverage, determined whether authorization was required, and either obtained it or informed me of any issues before my visit. My insurance company also told me they would cover the visit if the office contacted them or submitted a retroactive prior authorization request. My insurance representative even called the office to explain this, but the office stated that they do not submit retroactive authorizations and would not contact the insurance company. Instead, they expected me to pay the entire bill out of pocket. While I was on the phone, the billing department contacted the doctor's office on my behalf. They later called me back and said there was nothing they could do except offer me a discount. While I appreciate the discount, I don't believe patients should be responsible for paying for a situation that could have been prevented through proper insurance verification, prior authorization, and communication. Overall, this was a very frustrating experience. Based on my experience, the office was unwilling to take the steps my insurance company said could allow the claim to be covered, leaving me with an unexpected bill that might have been avoidable. I hope this office improves its insurance verification and authorization process so future patients are fully informed and don't receive unexpected bills months after their appointments.

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    Virginia L Lee, MD - PIH Health
    Old school waiting room...
    Old school waiting room...
    Virginia L Lee, MD - PIH Health

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    Jong G Kim, MD - obgyn - Updated August 2026

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