If you need plumbing or heating work done, at an extremely reasonable price, I highly recommend…read moreHastings plumbing and heating! Today they came to install 2 new vanities and ran a new water line n the basement. Their professionalism is beyond reproach and their ability to explain what they were doing and why was so appreciated.

Jim and Jim did a fantastic job almost immediately after I called for a pretty ugly job in an old…read morebasement crawlspace. They were real good guys, explained what exactly happened, what they were going to do to fix it, and left me with some tips for a sink issue I was having as well. Pricing was simple (lots of payment options) and very reasonably priced. You'd be making a mistake to call someone else for your plumbing needs!

Fool me once, shame on you. Fool me twice, shame on me!…read more A few months ago, I called Done Right Plumbing for a clogged sink. The technician barely looked at the job for 30 seconds before giving me what I felt was an outrageous quote. After I posted a review, the owner contacted me and made things right, so I changed my review and decided to give the company another chance. Unfortunately, that was a mistake. I recently had an emergency and needed my sewer ejector pump replaced. The technician quoted me $3,571 just to replace the existing pump with a new one. I had already agreed to the replacement when he came back and told me the owner wanted to replace all of the existing piping as well because they said a 2-inch line was needed to meet current code. I said no--and thank God I did. I found the same pump at Harbor Freight for $119. I called another plumber, who installed it in about 45 minutes and charged me $250 for the installation. My total cost: $369. Done Right's quote: $3,571. Difference: $3,202. I understand that businesses need to make a profit and that emergency plumbing work isn't cheap, but there is a huge difference between $369 and $3,571 for the same basic pump replacement. I gave this company a second chance after the owner made things right the first time. After this experience, there will not be a third.

I really appreciate J. Henderson's customer service and professionalism today on my service call…read more He came in unclogged the drain quickly and the price was right - $0. They honor their guarantee. This is the second time I called Done Right Today and I have nothing but a good experience with this company; will use them again.

Ryan is a top professional. He has done multiple installations for me. Helped with a faulty…read moreelectrical outlet in my bathroom. Installed a stove top in our kitchen counter. He is very responsive and works with your schedule. Ryan cares about his work and ensures you are happy with everything.

Ryan replaced my kitchen faucet which was no easy feat due to extensive corrosion. Throughout the…read morerigorous process he maintained the integrity of the kitchen, leaving not a speck of debris behind. He went above and beyond to get the job done! He is professional, respectful, and an absolute joy to work with. Ryan's rates are amazingly reasonable and I plan on using his services for all my plumbing and electrical needs!!

I called Mike Mason because my husband broke the interior guts of our toilet while attempting to…read morefix a loose handle. He came out quickly and replaced everything for $295. Is that expensive? I have no idea, but the toilet is working fine now. While he was here for the toilet repair I had Mike give me a quote for a water-powered sump-pump backup. I was prepared to pay whatever the cost and have no idea (again) if the $1750 I paid for it was "a good price," but the job is done and the peace of mind I now have is worth the cost of installation. Mike is fast to respond, local, and follows-through on his promises. All the work was done promptly and I wouldn't hesitate to use Mike again in the future.

Overall, great contractor. Quality of work was really good, same with the customer service and…read morepricing! Little slow to respond at times but nothing to be concerned about. Work performed was replacing all the copper in my house with pex and replacing a hose bibb.

Don't do it. Use another Company. CASTLE Plumbing representative Brian Alessi " Manager" was very…read moreunprofessional. Their equipment malfunctioned. They didn't even have a working flashlight on their truck. Needless to say they did take care of our problem and when I questioned Brian Alessi " Manager" about his FAILED service, he became loud and obnoxious. Again, Very Unprofessional. Brian Alessi even left his dirty gloves in our driveway...

Fast and friendly service! I had an emergency kitchen sink leak, and these guys were here quickly…read more They fixed the issue within an hour. And they were super nice. Definitely recommend.

I had a fantastic experience with True Plumbing. From start to finish, their service was top notch…read more I called and they were able to come out the same day to diagnose the issue with my sump pump. They quickly identified the problem and provided a clear, fair estimate that included replacing the sump pump. Even better, I was able to schedule the replacement within 48 hours of the diagnosis. The team that came out was professional, efficient, and extremely knowledgeable. They removed and disposed of the old pump and installed a new carbon pump with PCP piping. The work was done quickly and everything was left clean and working perfectly. Great service, great price, and great people. I will absolutely use them again in the future and highly recommend them to anyone needing plumbing work.

An absolute pleasure to do business with. My water line was leaking and I had a bad valve. My…read moretechnicians Randy and Brian were so amazing. I will definitely save Stay True Plumbing for future projects. Thank you so much!

I hired Tri-Elite after a Yelp search for AC repair. Phil responded quickly and even arranged to…read morecome fix the AC that same evening within an hour, without an after hours mark up. He diagnosed the problem, replaced the faulty part, removed the excess condensate and restarted the central AC. It has been running great since. I would hire him again if needed.

Phil provided exceptional service. Hands down, he is the best HVAC technician in the tri-state…read morearea, and I will use him again for HVAC and plumbing services. He was very knowledgeable and thorough taking a meticulous approach to his work. Excellent value for the money I paid, and he was worth every penny.

TL;DR: they refused service to long-time clients because we had the audacity to ask for a measly…read more$200 off their HVAC bid. Clients of theirs for years, no complaints. When we needed a new HVAC, we got an estimate from Frederick that was $1000+ over the estimate from another long-time, reputable local company. But out of loyalty to Frederick, we politely asked if they would shave $200 off to come *slightly* closer to this other quote. We actually hate haggling, but had read that you're expected to, for new HVAC. Can't hurt, right? They responded. Had they just said, "No, that's not possible due to XYZ," we would have hired them and paid the full price. But instead the rep explained why it wasn't possible, and then, in a polite but insulted tone, *rescinded their bid*, essentially telling us they would not be doing the job either way. All over a request for $200 off a $7000 job. We were stunned. Needless to say, we haven't called them for anything since, and we're the kind of easy-going, non-complaining customers contractors usually like to have. We got our HVAC at the other place and it's running fine, a few years later. Owner, if you're reading this: I get that you're doing well enough that you don't need to accept anyone's attempt to haggle, and can charge a lot more than the competition. Good for you. I'm purposefully not giving you a 1 star because I don't believe in trying to hurt someone's business. But talk to your guys about not reacting in a personal way to long-time customers. The reaction we got was really uncalled for. Maybe the guy was having a bad day, but you have to leave that behind when you're interacting with a customer, especially an established one. He could have just said "No, we can't do that, but let me know if you want to proceed with us." We would have.

Our original HVAC company said my Carrier furnace was broken. I called this company to get a second…read moreopinion and they agreed with the first company. Alexis, the very nice salesperson, gave me a quote on three systems, and helpful information to review. We chose Joseph Frederick & Sons because they are a certified Carrier provider and they only install Carrier systems. All of the HVAC professionals were friendly and explained the system well. The cleaned up after themselves.