We were treated very nicely at Jordan's. We had all of our specs ready and had concrete ideas of the types of flooring needed. They let us borrow samples before we placed an order. Ultimately, we made a significant purchase. Jordan's provided excellent pricing that fit our budget, along with their very pleasant service. read more

To say I am thoroughly DISGUSTED with this company is an understatement. So this job was completed a couple years ago. I totally understand it's past the warranty, but when we went to them for help Because of issues that were coming up They were less than helpful. We had vinyl flooring put in the kitchen and dining room and carpeting in the living room. When they first came out we verbally spoke about a couple of things padding in the living room, having to put plywood in the dining room to meet the existing thresholds, etc. well because we verbally spoke about this, I didn't Thoroughly scrutinize the quote they basically just put in carpeting in the living room flooring in the kitchen dining room. Then when it came to for them to do the job, they didn't bring any padding. They didn't bring the plywood they needed it for the dining room and when I called the company to inquire, they said oh that's extra well because it was a verbal discussion. It was wrong of me to assume upon calling their office. the receptionist was less than friendly and she hung up on me and they wouldn't answer. The phone. Finally got the phone answered issue was resolved, even though we had to pay extra so fast-forward a couple years the LVF in the kitchen is starting to crack, separate & Chipping. So I called and the Rep came out and proceeded to inform us that this flooring was discontinued. He was able to find an extra box and sent his crew out to replace the defective pieces. Well unfortunately they had to use the whole entire box because that's how many pieces they had to destroy taking the flooring up so now the new pieces that they put down are chipping, cracking, and it had only been a month or two. So the owner comes out and does a temporary fix proceeds to tell us he thinks he has a box or two in his basement that he was just going to give us And he'd call me that evening. Well about two weeks went by and I heard nothing. I sent three emails no response I called. I was told he didn't have any and when I asked what the solution was going to be they had nothing and I was told that they would call me back two more weeks go by nothing I call and leave a message. No call back. I send a couple emails. Finally get an email saying that they had been out of the office and will touch base with me when they speak to the owner. Couple more weeks go by nothing couple more phone calls couple more emails nothing so apparently they don't care about their customers after the fact so beware folks these people SUCK. read more

Had a house from an estate that was totally trashed but I needed to sell fast. One call to Jordan's and I not only got the best price for removal and installation, they could do it the following week, two weeks before the agent wanted to list the property. They also installed the day after the painters finished and I could not find a single scratch in the paint or in the hardwood flooring that was preexisting. Hands down would recommend them for any job you have. read more

They did a great job on our floors, however I have attempted for three months to get someone to call me back for a repair that is needed. The repair was scheduled 3 months ago and never showed to fix the burn from a robot vacuum that caught fire. Pretty crappy when you spend thousands of dollars. It's crazy how the owner quickly responded to a negative review but doesn't have the common courtesy to return a telephone call to a returning customer. The owner's response is kind of saying you shouldn't take your car to the shop because you caused the problem with your own car. I was going to pay for the repair. I wasn't asking for a handout. What a joke! Response from the owner a week ago You leave a 2 star review because we haven't got to a repair that you caused on your own ? Ok. read more

Was looking to spend $$$ on ceramic tile and hardwood refinishing. They came out and took measurements and said I would have a quote by the end of the day or next day. Next day came to an end and I called... said I'd have the quote two days later. Three days went by. Was told I'd have the quote by the end of the day, again. Never got the quote at all or any further contact. Went to Carpet World, guy came out to my house, met him later to pick out tile and he did the quote right while I sat there and I put the deposit down immediately. I was serious about getting work done, but Jordan's apparently isn't that concerned. Oh well. Still haven't heard a thing from them. Just ghosted. read more

Was more than pleased I built a new home Jordans flooring followed threw with the agreed time of completion they have a friendly great staff! Very satisfied with the wonderful quality of work even had them come back to do my kitchen back splash. Highly recommend read more

I highly recommend Jordan flooring! So much tile, flooring and carpet to choose from! Their installers are the best around and their work is very precise! read more

Absolutely terrible company and service. They make appointments and never show up. When called are rude and blame the costumer. The manager, Alexis is as rude as they come. I have a written copy of my voicemail and when I told them they never tried to notify me about them not coming she said they did. Just please save your time and energy find another company! read more

It's been nearly 2 weeks he's been not showing up at his appointments for an estimate does i'm not bother to-call do you reschedule it's like he does not care I've been in the contracting business for 25 years I would never dream of standing up people like that and he has a store told him his samples or laying out by the trashcan. read more

Best guys to work with!!! Very organized show room beautiful floors to choose from. Very knowledgeable and patient helping me find exactly what I needed and wanted within my budget. I will def be back!!!! read more

I was referred to this business and the owner came out quickly to quote me. Unfortunately as it got closer to the work time the company got busier and I got less professionalism from it. When the work was done the workers were less than professional and the owner was not informative of how my floors would be finished. I felt short changed in the work and choices and communication with this company. I would never use them again read more

If I could leave 0 stars I would. This company accepted a job and then refused to answer my phone calls or emails except for when I bluffed my caller ID. This is unacceptable to me. A simple phone call back is all I needed. Instead, I was hung up on when I did reach Dave with my bluffed caller ID. Please be warned about what kind of company you are dealing with when you call them. read more