The service was professional, though slightly inefficient; a female employee assisted me in making a general selection in attire--although employing an odor-management system in the dressing rooms may be beneficial--and was fairly competent. To their credit, they seemed slightly understaffed when I went, so the average experience is likely better than mine. A seemingly more seasoned staff member then quickly fine-tuned elements of my outfit to complement my appearance, and perhaps what I am most thankful for; none of the employees were fixated on upselling me on frivolous items, and instead only presented what I expressed interest in. Overall, I will likely return when snazziness calls, with the hope that the dressing rooms are odor-free. read more

There was one newer employee helping us who seemed to genuinely want to be useful, but every time we asked her a question, she had to go check with the manager before coming back with an answer. On more than one occasion, rather than helping us track something down in the store, we were simply told the item could be ordered online. I even had to ask permission just to find out which dressing room I could use, since no one offered that information proactively. For a purchase of this size, at a store that specializes in men's tailored clothing, I expected knowledgeable, attentive service -- help with fit, guidance on pairing pieces, someone actually engaged in the sale. Instead, it felt like we were doing all the work ourselves while staff stood by. Given the experience, I'm hesitant to return to this location, despite how much we ended up spending. read more

Staff is really solid and management very very bright and dedicated. I'm not sure when Kevin took the reins, but I have definitely noticed a change here. Today, I really appreciated Billie and Ally (Abbie? :-/ They were both extremely helpful, very kind and attentive, even when the store was extremely busy. Thank you guys so much for doing such a great job. read more

My parent asked for my suit to be altered, which they said they would do at the fitting, and they refused, saying that we should just use safety pins. When we wouldn't accept that, a worker insulted my parent and then went into the back and began screaming obscenities for the whole store to hear. read more

Stopped in at this location and it's a great store! You can find many items that you're looking for - suits, shirts, pants, shoes and accessories. Located in Birkdale Village on Sam Furr/51 next to Midwood Smokehouse. Plenty of parking all around, so never an issue with that. Staff is super friendly and helpful with items, checking out, etc. Definitely give them a try if you're in the area! read more

JoS. A. Bank - Men's Clothing Near Me - HUNTERSVILLE, North Carolina

okay, so I need some slightly fancy short-term duds about a fourteen pounds lighter and an equal number of years newer than what's hanging in the closet so I figured to give Joey B's at Birkdale a go and so far it's working out pretty well. started with a pleasant greeting by the one of the reps (store manager actually) asking if I had anything particular in mind. after a short narrative and an historical aside we set to finding me some new clothes without spending a whole lot of cash right away - looking at budget friendly blends for warm weather but targeting some fine year round woolery towards the end of the seasons. we found suitable ensembles in taupe and light grey that will get me by and I learnt that custom shirts are available for a modest fee: choice of fabrics, finishes, collars, cuffs, and no-cost alterations until either time or the fabric wears out. struck out on the braces though, nothing available in silk :'-( read more

Most unprofessional men's store I've ever stepped foot in. Fully ignored for the first 10 minutes I was there. When finally asked if I needed help, I explained that I was looking for a blue suit, either with a muted plaid or windowpane pattern. Was given a jacket to try on, and assumed that it was a "separate", since he said he'd come bring me the pants. After another 10 minutes of being ignored, another salesperson noticed me standing around, and informed me that I had on a sportsjacket, and it's not a suit jacket. He offered to help find me a suit that I was looking for and disappeared. When I went to look where he was, he was helping another customer, one who walked in long after me. I put my sweater back on and walked out. Buh bye. I can only assume the salespeople aren't making commission, from their inattentiveness and laissez-faire attitudes. I assure you I won't be back. read more

Just went to this store. We were ignored completely for 10 minutes. Salesmen walked past us several times as we stood waiting for help. Slid past us, made eye contact, and still zero acknowledgement that we were even there. No one said anything. Not "hello". Not "I'll be right with you". 2 salesmen were helping 1 customer. We walked out and will never return. Will also inform friends about our experience. We were both shocked. read more

Jos A Bank Clothiers is a great place to get a suit if you can figure out their algorithms in pricing. Like Kaufmann's/ Hechts of old or Belk's/ Macy's of today you are either wealthy or an idiot (or both) if you just walk-in and pay list price at this store as there is always a sale. You just need to determine which is the best sale to jump on. Is it buy one, get two free or is it 50% off or how about 50% off the 1st, 60% off the 2nd, and 70% off the 3rd? You can make yourself crazy trying to figure out the best deal! On this day, I tool advantage of a deal that got me two suites w/ a price per suite of $179. Not bad a price when you consider these suits list between $399 to $599 a piece...or do they? Jos A Bank suits are no longer made in the USA like they were when I first purchased one many years ago. The quality still seems comparable but again the pricing is something you really need to watch. Overall, they altered my suits nicely and left me a happy customer. Just do not go in paying retail...cause you just don't and they know it too. read more

JoS. A. Bank - Front (hidden) - Men's Clothing Near Me - HUNTERSVILLE, North Carolina

With less than desirable expectations, my friend and I came to simply get sized for a suit that we would be purchasing from the chain. Upon arrival, the conclusion was made that we weren't purchasing a suit from Joseph A because of being misinformed by the groom. This did not stop Richard from taking the time to size us and treat us as if we were Banks Habitué. Richard went above and beyond, not only making sure our needs were met, but included additional measurements that were exotic to our adolescent knowledge of dress attire. His kindness and hospitality was the cherry on top that will have us coming back the rest of our lives for future weddings, events, and endeavors. read more

Took my teenage son there for a tux for his first prom. Big mistake!! Now granted we were renting the tux, but it is not cheap to do that there. Terrible customer service (if you can even call it that). It took forever!! When the tux finally came in the arms were like 4 inches too long and the jacket was too short! It was basically a mess!! They convinced us it was fixable. When we came to pick it up the day of the prom, you could see the lines from the old hems. They tried to convince me this was normal for a rental. Not in my book!! Not when you've spent close to $300 to rent a suit!! My poor son had to wear it like that!! Bless his heart!! I DO NOT recommend this store!! Especially the Birkdale location!! read more

The store manager is great, but I can't say the same for the assistant manager and other staff. They're very unhelpful and condescending towards customers. When I returned two pairs of wool dress pants they informed me in front of other customers that they would have to take them to the Salvation Army. Who tells people things like this when they return items? Please educate your staff on good customer service. They're hurting your business. read more

I really like the Jos A Bank brand. I consistently receive great service at any and every location. I especially like this location and their continuous courtesy and excellent service. I come in here during many of the sales and am always presented additional non advertised deals. I recently bought 3 suits here and had them all tailored perfectly for $525. And the suit quality is excellent. When I got married in 2009, I used Jos A Bank for my groomsmen suits. Rather than rent a tux and have everyone throw away $120 on the rental, I had my groomsmen purchase summer suits while they were on sale for $150, which gave them something to keep and reuse. Well, suiting up 6 strapping gentlemen requires a lot of measuring, ordering (online in many occasions), call backs, tailoring, etc. The team at this Jos A Bank went way out of their way to help with anything - even the online ordering where they weren't getting credit for the sale. They even allowed me to return a suit I ordered online when it arrived and i realized it was a tad mis-sized. They gladly took it back and handled the corporate office/warehouse argument that I was dreading. I don't know this Jos fellow, but he's money. or maybe he's bank? I get it... i get it. Touche JAB. read more

Went in to see about renting suits for our wedding. Stood for about five mins before someone asked us if we had been helped. We said no, told the person what we were there for and they said oh talk to her. A young girl who had been sitting on top of a desk with her leg propped up on a shelf intently scrolling on her cell phone. From that point on we spent about 7 mins speaking with her or trying to. She seemed stoned or out of it and very unhelpful. It was like we bothered her or interrupted her. Never again.... read more

I was so impressed with this place. The people went waaaayy out of their way to help us. My 15-year-old son needed a suit altered for a wedding and Tatiana and Rob were amazing! They made sure that it was done well and on time, even with very short notice. I will definitely be back. I am so grateful for the special attention and care they offered us. read more

We came in to set up a wedding party tuxedo rental. Our consultant Charlie did a great job showing us the available tuxedos and all options. He took the time to set up all of the specifics for each gentleman in the wedding party. We left confident that the details were well managed. Thanks Charlie! read more

Our Wedding Party just had the worst, poorest, customer service experience at this store. Staff was very unfriendly, unprofessional and not very helpful. The Assistant Store Manager actually told me he doesn't like having to deal with Wedding Tux Rentals and I can tell you he and his staff treat their customers as if they didn't have to deal with this part of their business as well. I wouldn't recommend to anyone to use this store for any Wedding Tux Rentals, maybe they treat regular clothing shopping customers better but I can tell you it won't be me shopping for anything at this store. read more

Had a great buying experience. My son and I both were fitted for suits. They took the time to make sure everything was right. Could not have had a more personal and professional experience. read more

For such a reputable company, their customer service is atrocious. My husband went in to buy all new suits today, and was met with nothing but condescending remarks and associates that could not spare their time helping him. A little tip, even though a man is dressed in tshirt, a hat and sneakers, by no means is a sign that he can not afford your suits, for his salary is in the six figures. Jos. A. Banks has lost our business. read more

I had read several poor reviews of this store. After shopping today I can say my experience there was nothing but professional and very good. I was greeted as soon as I entered the store and was attended too by very polite and knowledgeable staff. While checking out I mentioned to the gentleman that had taken care of me that I had read several poor reviews of the store. He stated they too had read them and had removed several staff members as a result. They have earned my business read more

Went in this store to dress an entire wedding party. This was approximately 10:30 am on Sunday 7-24-16. I have never seen such terrible customer service! You could tell the lady there was mad she had to work and I had to prod her along just to have slacks shown to me. We left after 15 minutes of crappy service and went straight to Mens Warehouse where they will get the $3000 sale! read more