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    Jos. A. Bank

    2.0 (5 reviews)
    Closed 11:00 am - 7:00 pm

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    5 years ago

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    14 years ago

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    14 years ago

    Nice selection of clothing but horrible service. The Winter Park store is 5 Stars.

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    9 years ago

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    Torey R.

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    11 years ago

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    Men's Wearhouse

    Men's Wearhouse

    3.0(60 reviews)
    2.1 mi
    $$

    The service is excellent at the Coytown location I went to…read more Great sale on dress shirts.

    Called ahead to confirm sizing would be free since I was considering renting. I was told yes…read more Drove 45 minutes to this location, waited about an hour, got fully measured, and selected everything. During the fitting, the suit jacket was extremely tight in the shoulders--to the point where I struggled to move my arms, tie my shoes, or function normally. I was told not to worry about those movements in the jacket, which is concerning. That alone made me reconsider moving forward with a rental, as the fit was not on par with my previous experiences. At the end, I asked for my measurements and was told their system "wasn't working" and that they would need to redo the entire process (another hour) unless I paid $20. When I raised the issue, the manager came out and stated I had been informed of a fee. That is incorrect. Both my fiancée and I were present for the call and were told it would be free. The manager claimed to have "confirmed" with the employee but did not verify the actual call. Then said they don't have to redo the entire process and why would I think that? I said your employee just told me that to which she replied it was a miscommunication (again). Instead of resolving the discrepancy, he chose to dismiss the situation and double down. Additionally, there were loose needles on the floor in the store. That is a basic safety hazard and should not be present in a retail environment. This experience involved over an hour in-store after a 45-minute drive, followed by a refusal to honor what was communicated beforehand. Between the poor fit, miscommunication, and management response, I ultimately left without moving forward. I would recommend that corporate review call handling, in-store communication practices, fitting standards, and safety conditions at this location.

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    Jos. A. Bank - menscloth - Updated June 2026

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