The one set of light blue towels I need are out of stock. Have different colors. I ruined one of my…read moreroommates towels and needed to replace it so it has to be the same color.

Super rude employee. I walked in the store eating the last 2 bites of a chocolate covered banana…read moreand the guy said to me "didn't you see the sign on the door no food or drinks!" There are so many kind ways to address the issue. The door was open i'm sure anyone eating a snack misses their dinky sign. You can't be blatantly rude to customers and expect to sell anything. Terrible business practice.

This gift shop has it all. From coffee mugs to Christmas ornaments to glass weights. A little…read moresomething to fit every budget. Great place to find gifts. I really recommend this place.

Cashier was rude, criticized my purchase of a ring, a nasty short white haired lady that was…read moreoverweight.

If you want a keepsake of your visit to the Wharf & Monterey, come on in. There is A LOT of stuff…read morehere--apparel, hats, personalized name items, toys, decor, international flags, jewelry, pet lover items, shells, souvenir magnets, keychains, & more! It's fairly organized, & when I was there, an employee was tidying up & dusting (though he didn't acknowledge any customers). The aisles are narrow & it can easily get cramped with all the customers browsing. The store extends far to the back. Note: Apparel & toys for kids is towards the back on the left side. The customer service at checkout is a typical, straightforward transaction.

I'm disappointed whenever I give a below three-star review but the business practices here are…read moreshady to say the least. My boyfriend and I were on the hunt for a souvenir penny machine and liked the designs on the one in the back of this store. We saw that there appeared to be multiple pennies scattered within the machine already, so we were skeptical of using it, but ultimately decided to give it a shot anyways. As soon as I pushed in the coin feeder, I see the penny fall into the abyss with the other lost pennies of customers who had been cheated. We approached the cashier to inform them that our coins got eaten. As soon as we mentioned the penny machine, the guy working asked if it had eaten our coins. Yes it did. I'm sorry I can't help you with that. Has it eaten customer coins before? Yes, it happens. Unfortunately, there's nothing I can do for you. So they're aware that this machine is malfunctioning and choose to do nothing about it. I would not recommend trying the penny press here.

I've come into contact with some really rude people that have shopped here and it's no wonder the…read morepeople that work here are considered rude by customers, they have to deal with the rudeness all day long. Today there was a guy who's card was declined and he was giving the lady at the register a hard time about it. Turns out they found another form of payment and thought it was okay to cut in line in front of us. In any case, we don't know what the owners have been through that day or what stupid people have been in there before us that may have caused a scene. We were in search of some souvenirs since we were vacationing in Monterey for the week. I had been in search for a backpack for some time that wasn't a cheap looking drawstring backpack. This place had exactly what I was looking for. I just love my back pack! This place also has your typical Monterey sweatshirts and teeshirts and other little Knick knacks. Also walking distance to hotels on Cannery Row. They have the best prices in cannery row by far in my opinion. I also thought the lady at the cash register was very pleasant and we chatted for a bit. She was very pleasant.

The lady working here is extremely rude, she will speak rudely to you - whisper under her breath,…read moreand ignore what you are saying to her about prices. Just like the rest of the reviews here with 1 star, I couldn't agree more that she is EXTREMELY rude and unprofessional. The prices are good but it's not even worth it to give business here when my family and I come here and are treated with such disrespect. I will never give money to this business again. Find someone new to manage/own this shop.

Whenever we vacation in the Monterey area, the Aquarium is one of the first places we visit and…read moreMackerel Jack's is a close second. After all, it's right there on Cannery Row and practically next door to the Aquarium. Whether I need new apparel, gifts or souvenirs, (or not), I just can't pass this store up! They are crammed from top to bottom with T-shirts, jackets, hats, nick knacks, jewelry, toys, etc.  There are lots of fun things to browse through from classy to tacky. Chances are you won't leave without some sort of purchase. And of course, I splurged on a stuffed animal for Joe K's grand daughter and a pair of earrings for myself. If you can't quite afford the elevated prices that other Cannery Row shops seem to have, you may find more variety, and more reasonable prices here. This store definitely fulfills the needs of the souvenir hunter, and worth a look see!

Touristy shop on Cannery Row but great price and selection for quick old school writing on post…read morecards. Lots of fun knick knacks and stuffies for the kiddos. Great place to blow money as a tourist to get useless but memorable stuff for family. When we went the interaction was brief, polite, and with a smile. Just adding this review to remind myself this is where we go and recommend for post cards!

One thing about going to a new city is how you imagine an area in your mind's eye, sometimes…read moredoesn't match the reality. Knowing that this outdoor shopping center was 3 stories and had over 30 stores, I expected the area around it to be like a city center, with heavy foot and car traffic, lots of noise, and business advertisement. Instead, I wasn't sure if we were in the right place, because the neighborhood looked residential. The city planners/architects did a really nice job to implement this intention. The shopping center first opened in 1960, as an open-air courtyard style with a luxury department store, unheard of at the time for a town that small. Throughout the years, it hosted a major department store chain (Saks Fifth Avenue) as well. Now, in keeping with Carmel's intention to not have any national brand retail in it's city limits, the majority of stores/restaurants at this mall are local (though there are exceptions like Tiffany & Co, Anthropologie, and Brunello Cuccinelli). We got lucky and found free street a block from the center. Even on a Monday late morning, it was quite busy with tourists and locals alike hanging out in the main courtyard. A really nice feature was the large outdoor gas firepit that people were using to keep warm. We had come for a particular restaurant, but were informed that they were closed for the day for a private event (no signs or mention on their website)...I guess that's how this particular business rolls.

One of the places we always come to when we arrive in the Monterey Bay, Carmel plaza Shopping has…read moresome great shops with a variety of products, clothes, and other items which we enjoy. The center has three different levels with stairs in the middle and each side or if you desire an elevator, there is one on the end. During the weekend or summertime when it's busy, parking can be a challenge. There is a parking garage not far away if the street is full. If that is full, you may need to walk a bit. There is also some great places to eat such as The Flying Fish, a coffee shop, and a wine maker or two. In the center of the plaza, there is space to sit and enjoy the environment-just find some shade if it's warm!

Visiting from out of state, the whole family went in, and Paisley was AMAZING!! Helped my girls and…read moreI with clothes, wrote down the best places for us to go see... truly the best customer service. Thank you so much!!

Best surf shop on the Monterey -peninsula! The selection of clothing is endless and so well put…read moretogether by "Karlee". "Mike" at the counter has the best customer service...! Both very Knowledgeable and friendly. We always visits this spot when in town you feel like you're stepping into a surf paradise the minute you walk in!!! "

Carmel Classics has some really nice things, but it is definitely on the pricey side. $45 for a…read moreshirt is a bit steep, but we ended up getting them as a keepsake to remember our girls trip, so it felt worth it in that moment. The store is cute, well organized, and has that classic Carmel vibe. If you're looking for something special to remember your trip and don't mind paying a little extra, this is a good stop. Just be prepared for higher prices. service was great here! i appreciated they have a fitting room.

Perfect store that embodies summer, very cool interior. Didn't buy anything, but the store was…read morechill.