Friendly staff, clean establishment, welcoming environment…read more I was greeted by the friendliest reception and front desk staff. They all smiled and was pleasant towards me. They were speaking on the phone to other patients and kept a friendly and calm demeanor and tone. I met with the dental hygienist Amanda H. and she was so patient and kind. I expressed that I was a coward and she was so compassionate and she had a gentle hand. She explained every step of the process and put my mind at ease. After a short while, Dr. Wong came in and did his examination. He was so nice and had the best bedside manner. He was efficient and thorough and answered all my questions. This is a place that I would highly recommend.

I was beyond unhappy with my experience here…read more The good part is that it is a lovely office and a lot of the people here are very friendly. The front desk staff is amazing. The not so good part is a bit lengthier unfortunately and sort of based on my personal experience. A little back story is that I'm a disabled vet, so generally, all of my care is handled at the VA hospital. Occasionally, when they are very backed up and overwhelmed, they will outsource you to a place in town and foot the bill for it though. Enough back story... Last year, I needed to have a new oral appliance (think like a retainer) made for my sleep apnea when my old one was damaged and the VA sent me here. This place gets the referral from the VA and I have my appointment to come in to have the imprint/mold made to make the appliance. Awesome! Except... they won't make the mold until they do a cleaning. Fair enough. It has been about a year since my last one. Let's do it. But wait... It is going to be a BIG job, so they want to break it up into two deep cleaning sessions and only do half of my mouth each time. *Sigh* Okay. Whatever gets me closer to being able to sleep again. Two separate cleaning appointments later and I go back for another appointment to have my imprint made and, wouldn't you know, I have a cavity that needs filling and they can't make the imprint until after that gets filled. *Annoyed sigh* After that filling, they can't make my imprint because they aren't happy with one of my previously done fillings, and can't (or won't) make it until after they rip out the filling that is already there and redo it. *Frustrated grunt* But they handle all the insurance stuff with the VA, so I just let them do it. I am still in UNBEARABLE pain a week later. I call because at this point, I am pretty sure they messed something up with the filling because even my wisdom teeth removal stopped hurting after two days. They will happily schedule me to come in and check if they messed up... After they clear it with my insurance and receive confirmation for payment. Which was the first time I actually got upset because I am in constant pain, still can't sleep, and they are charging to see if they messed up... Everything gets cleared up and I finally get to go back in after they are sure they will get paid. Obviously they say they did everything right, but they want to schedule another appointment for me to see about a root canal or extraction. But, they will not make my imprint until after I take care of that tooth that is "not messed up". At this point, my perception is that they were intentionally drawing out services to get the VA to pay for them. Whether or not that is actually the case, I still had to reach out to the VA, who did agree that it felt like I was being strung along and was no closer to getting the imprint for my sleep device. They immediately sent me to someone else who DID make the imprint and the device and I was finally able to sleep about 1.5 months later. Again, this is just my perception of my experience here, but I am very happy that I was not the one having to pay for every single appointment, especially a follow-up when I was pretty sure they messed it up.

The practice is modernized with state-of-the-art equipment. The dentists and staff are very…read moreprofessional and explain the procedure performed step by step. they explain all options and allow the patient to decide the path of treatment. many procedures are done "in-house" so you aren't referred to other offices, all treatment is explained clearly including "out of pocket" costs. A+ rating in my book!!

After being referred here and thinking this was going to be my new home for dental care I suddenly…read morechanged my mind. I had a few problems on a couple visits here. One visit in particular has given me negative results that no one has cared to fix to this date. I don't want to bad mouth anyone but this is how I feel and this is why I will cut this review short.

I had my first appointment with Dr. Ward. I was extremely pleased with the friendly atmosphere of…read morethe office. Dr. Ward did a complete exam and went over everything with me. My dentist had recently retired and I was worried about finding a new dentist. Dr. Ward made me feel very comfortable. I am very glad I found this outfit. I highly recommend.

These folks make a dental visit pleasant. The staff is friendly, professional, and efficient. The…read moredentists are craftsmen. I had two fillings, felt no pain, was not stressed out. Modern technology with old-fashioned comfort. The cost was reasonable, too. My highest recommendation!

DR Castro pushes dental work that you may not be prepared to pay for. Also check with your…read moreinsurance yourself before getting work done. You can't trust the office to give the correct quote. you may be hit with a large bill after the procedure.

My wife cracked a front tooth. Having over time become disenchanted with our previous dentist, she…read morereached out to our neighbors and one recommended this practice. She contacted them in the morning, and they were able to schedule her for an appointment for the same day! When we arrived, we were greeted outside by a very pleasant young lady who gathered the necessary information. After a few minutes, she was texted that she could enter. After a very brief wait, she was greeted by Dr. Davidson, who completed all of the necessary work. My wife said she was very pleasant, was obviously committed to the details, such as tooth color and look, and completed the work. The finished product looked like nothing had ever happened! Kuddos to a very professional and friendly environment for a job well done! I'm pretty certain that they have gained a new family of patients as a result!

I was afraid of going to the dentist until the ladies at this office out me at ease, w/out sedation.read more

I feel that I have to change my ratings to 3 star- my crown broke and now needs replacement after a…read moreyear and a half. I can't go back because I have moved out of state, this was not what i expected for something that cost a lot of money. Original review: This is one of the best dental clinics in the area- I have been to a lot of dentists over the years in different states and Dr. Crowder is amazing, top notch so is the rest of the staff. I recommend them 120%!

I paid Dr Agapis $700 for a crown over my root canal in March 2009. It's November 2011 and it…read moreshattered last night. I didnt pay $700 for a crown that will last for less than 3 years.

Dr. Agapis is a great dentist. Wonderful staff, nice and friendly. Excellent care for the whole…read morefamily. Welcome new patients with open arms. Make military families feel as if they live in the community for a life time. Up to date equipment. Things to entertain the kids Less than five minutes wait time. Flawless work. Last but not lease. A doctor that will CALL you personally to check on you. I love this place.

Pulled a tooth after putting crown instead of root canal…read more charging outrages prices and refuses to send xrays and mouth guard which were all ready paid for by my insurance company . Fired and treated my friend who almost died of sepsis after she worked there for almost 3 years. receptionist is rude and very unprofessional. would not go to this dentist for he or his practice are not fair or kind. would give zero rating if I could.

In my own experience with Dr. Breeden and his staff, it has been nothing of short of a nightmare. I…read morehave given their office multiple chances to make things right. Just a few examples: 1) Incompetence and negligence. I went for a routine dental exam, while being a breastfeeding mother, during this visit I was told I needed X-rays. The student began to prep me for said X-rays, thinking she was going to get a protective lead vest for me to wear, she proceeded to take the X-rays. I brought my concerns up to the staff they said they said they would "talk to her and have Dr. Breeden call", that never happened. 2) Rude, negligent, and money hungry. I called in tears with severe pain from a dental emergency. As an established patient, I was told seeking help somewhere else would be best. With out ever physically seeing my "issue", I was "referred" somewhere else, I was not offered an appointment, antibiotics, or anything other than a "you do have a balance of $89 I would be happy to take that payment now from you while you are on the phone". This is just TWO of many encounters and instances that have left me in utter disbelief. Moral of the story, if you're looking for a dental office that cares about your health...this is NOT the place you want to go.

We had a great experience at this facility but they unfortunately decided to discontinue accepting…read moremilitary dental insurance after our first appointment. Staff was very friendly. The facilities are clean and well themed. We would have liked to have been able to continue care there.

From the owner: Welcome to Children's Dentistry of Virginia, PC, where our pediatric specialists believe that…read moredentistry is about more than oral care; it's about building a strong foundation for your child to have a beautiful, healthy smile for a lifetime. From the moment they enter our Chester, VA office, we want your child to feel comfortable, relaxed, and even excited about their appointment. Overall, our goal is to ensure your child is thrilled about every visit, ready to enjoy dental care, and enjoy a bright, healthy smile for a lifetime. We are located in Chester, VA at: 3600 Festival Park Plaza, Chester, VA 23831