I've been coming here for a few years now, even before the name/ownership change, and they're…read moredefinitely worth checking out. The dental assistants, dental hygienists and the dentists are all very knowledgeable and helpful.

I am extremely upset with the front office staff at River Run Dental at Colonial Heights. They are…read morerude, and lack accountability and responsibility. On multiple occasions they have incorrectly submitted claims to my insurance company causing the insurance company to not pay. Sometimes submitting my procedure to an old outdated insurance, sometimes submitting my claim attached to a doctor that is not covered in my network. (a doctor that I didn't even see) Each time the front office has been rude and dismissive, gaslighting me too feel as though I made a mistake and am late on payments. After I have spent my own free time to follow up on why the insurance did not cover the procedure, it has always been because the dental office has been careless while submitting the claim. When I call back to the dental office with this new information all I get is more attitude and told they will look into it and will call me back, but they never actually do either. The dental hygienist, and dentists have all been pleasant and professional, but unfortunately the front office is a mess. Because you can not separate one from the other, I highly suggest going elsewhere.

I have had bad experiences with previous dentist. Which affected me to the point where my anxiety…read moreis off the charts! My fear and anxiety has prevented me from receiving regular dental care. That is until I found Dr. Monsman and his staff. They never made me feel bad about my anxiety, they have always been very patient and understanding. They explain to me what is going to happen before they do it. Which helps tremendously with my anxiety. Dr. Monsman is an amazing dentist. I wish I took before and after pictures because the end result is incredible.Thanks to Dr. Monsman I'm not afraid to smile. I have my smile back! Dr. Monsman, thank you is not a big enough word to tell you how grateful I am to you and your staff.

From the owner: Welcome to Colonial Heights Dental. Our goal is to encourage a spirit of continuous education among…read moreour patients and staff, which guides in developing and using new technologies and techniques. Our staff believe dentistry is a time-honored, high-integrity profession.

Total trust in Dr. Bates and his staff. Great "bedside" manner. Completely at ease for a first…read moretime procedure along with my first visit to the practice. Highly recommend!

Do not go here if you have other choices. They were negligent with my son after anesthesia and his…read moremouth is permanently altered and not for the good because of it.

TRIFLING ! had an appt last week get there on time the lady…read moresays I have to reschedule because they don't have an hygienist. they open at 8 my appt was at 10 GAS IS 4$ you could've called me . CALL TODAY TO CONFIRM AN HYGIENIST, they say my appt at 12 was pushed to 3 , why? because 12 is lunch time . WHY IN THE HELL WOULD YOU SCHEDULE DURING LUNCH ?!? Trifling , distasteful, unorganized, completely unprofessional

Nice office with a friendly staff. The dentist & assistants were personable & skilled at what they…read moredo. It was a very good experience. Thanks!

VERY money oriented....Wanted to take out my old fillings and replace with expensive CEREC which is…read morevery invasive. My oral surgeon said "NO!!!" An ex employee sent me a letter saying I was owed a refund that this office had kept and it had been done to MANY patients. I called office and MRS. Schleicher answered. Gave me an odd explanation and I received a check in the mail from an overpayment 5+ years ago! I'd avoid.

Staff is extremely friendly, but no one seemed to know why I was there. I had called the day before…read moreto schedule an appointment. I was referred by my dentist to them for oral surgery and their sign says wisdom teeth removal, but they told me I had to go somewhere else. 3 stars for happy staff.

Very unsatisfied with the customer service given from the person at the front desk. My daughter had…read morean appointment and when we were done, I was trying to make a follow up appointment. I was told that I had to wait because she was entering info from other patients, once she was done she would help me. She finished entering the other patient's info and she was on her cell phone and other people walked in and she continued to help them, instead of helping me out as I was next on line to make a follow up appointment for my daughter. Very unprofessional, she ended up not helping me at all and I walked out. If I could give 0 Stars I would.

I had the best experience today at my cleaning. I had a new hygienist this visit. Her name was…read moreMakeba (not sure the spelling is correct, sorry if not). She made the visit fly by. I even had to get all my X-rays done. Which can be very uncomfortable. She moved fast to get all 18 done. I told her it felt like 14. lol She was efficient and had a great positive attitude. She deserves all the Star on her own. All of the staff here are pleasant that I have dealt with personally. I would recommend this business.

This is our first intial visit. My wife had pain and swelling and took us the same day. Very clean…read morebuilding, friendly, and patient first priority. The initial paperwork is time consuming but bring your list meds. My wife went in for exam and they set me this week for exam. Delta Dental insurance taken here. At 70 years of age, they were friendly and business like at front desk. A big Army retired salute to our new dental family.

A wonderful atmosphere of love,warmth,greeting,joviality and comfort.Treatment was…read moreprofessional,thorough and comfortable. Dr.Vernon actually cares for her patients and shows it throughout treatment. I recommend her services to everyone.

From the owner: Our providers love helping our patients enjoy healthy, attractive smiles. Our entire team is…read morededicated to making dental care easier for you, with friendly service, convenience and plenty of personal attention. We cater to cowards and are here to create a more pleasant, less stressful dental experience for you, every time you visit. We truly are the dental practice with a heart.