Paid him (William (Bill) Houston) ahead of time for my 2015 return (I have record of payment) but…read morehe refused to give me the return unless I paid him again. When I forwarded him his email showing that I did pay he told me I'm trying to get it for free and raised the price an additional $60 for no reason then suggested I just go pay H&R block $200 for it instead. I showed up to his office and paid him cash, essentially in ransom, for my return. This guy failed to mail me the return that I paid for and then charged me again for it. He also told me I'd be getting $1200 more than I actually received on my return (because he made a copy paste error). This guy is a criminal, I told him I want to spit in his face after I paid him a second time for my return. I would have fought it but I've been through so much stress this year that I just wanted to get out of his office. He didn't even give me my change.

PEOPLE: Take note because my review today should let you know all you need to know about this…read morebusiness and specifically, owner BILL HOUSTON... Very simply and in the same real process that anyone would take... I searched for tax preparer firms in Aurora and ran across this company. I stated my situation clearly and honestly and requested this business to assist me with my 2015, 2016 and 2017 taxes. * Without calling me to speak with me about my tax situation and without any other qualifying email, text or anything, I get the following obnoxiously judgmental response from the owner himself. Here is exactly what owner, BILL HOUSTON said in his email back to me: ----------------------------------------------------------------------------------------------- "From: Bill Houston [mailto:bill@afsnodebt.com] Sent: Monday, April 16, 2018 10:41 AM Subject: RE: NOTIFICATION - Customer has filled out the Quote Form How much you wanna bet that this guy had no renters in 2017 and is trying to deduct repairs to his home prior to selling. Might be a bit cynical but... Oh, and the moving expenses with no wage income." ----------------------------------------------------------------------------------------------- How's that for reaching out to a supposedly professional business just to have them serve as Judge and Jury on your private financial tax situation when they have not bothered to confirm even one fact from your request? I call B.S. on this business and on BILL HOUSTON as being nothing more than a jaded and judgmental fool. AVOID HIM AND HIS BUSINESS AT ALL COSTS because after all, you'd be sharing your most intimate financial record details with him and look how he responds BEFORE he even talks with you... irrefutably foolish on his part! There is no apologizing for such a response because customers reaching out to a business like this should never have to babysit the owner for acting in such an obnoxious and careless manner in the first place, right?... RIGHT! Done... next! P.S. - Funny thing to note... what kind of moron speaks in this tone and who does he think he's talking to, himself? He doesn't even address me, the person who emailed him in the first place. He's talking to "the air" or something... IDIOT!

This continues to be an nightmare. Hours of meetings and follow up and tax day missing info for…read more2022 return. The site does not store any previous tax forms so now we can finish file from 2023 until we go to the non-responsive system. Turbo tax was less than 2 hours for 3 returns. Two standard and one complex.

Wrote an inquiry only to receive a cut and paste scripted response to call the office. Why the hell…read morewould I write the inquiry if I had to call the office anyway. Then I had to give all of my information only to be told that they can't give me a quote until I come in. BS customer service waste of time

Chad was absolutely amazing! The law firm all worked together to help through a very hard court…read morecase! They always kept me informed and were very professional! They were very honest and really helped me navigate through what was the best way to come to a resolution. Thank you so much!

If I could I would give more than five stars to this firm, and especially Attorney Jason Landress…read more Jason and the rest of the team at Susan Fuller & Associates took a personal interest in our family, we were more than just a case to them. Their caring, compassion, honesty​, and constant communication helped us put a terrible accident behind us and gave us a bright future.

Follow up to an earlier review that I left. Solutions Based Family Law is no doubt a cut above the…read morerest. Even after working with me to settle my case, Will Smith and his team have graciously stayed in touch while I wait for my settlement award. I highly recommend them.

The money I paid to this firm directly contributed to devastating consequences in my life: I lost…read moreaccess to my parental rights, my $1.3 million home--which I earned through service and a VA mortgage--and even my Second Amendment rights. This is particularly absurd and offensive considering my service to this country, during which I fought against some of the most virulently anti-Semitic and violent groups in the world, including Al Qaeda and the Taliban. That my sacrifices and legal protections were disregarded while paying thousands to attorneys who failed to defend my rights is both outrageous and indefensible.

I've worked with taxpayer advocacy for two years now. Unfortunately, I can no longer recommend…read morethem. I was criticized for a lack of tax knowledge and yelled at on tax day. John threatened to abandon me and have me pick up my paperwork on April 15. I understand the stress tax providers must go through and accepted his apology. I intended to stay until I received my bill which was 60% more than I was told when we started. Since I asked what the estimated fee would be I felt that, at any time during the two months we worked together, I could've been updated and prepared for this significant increase in price. Due to their lack of professionalism and, what I would consider expensive fees, I would not recommend them.

John Dundon was a tremendous help in walking us through a very difficult and painful tax…read moredelinquency issue we had no idea where to start or how to navigate our way through. His services provided not only the solution for our tax issues but a peace of mind that we had not had in some time. Professional, courteous, and knowledgeable are the best words to describe his services.

Greg has represented me for nearly three years in my fight to gain rights to my children. Let me…read moretell you I will forever be indebted to Greg for the amount of effort and work he put in my case. I couldn't of made it without him and through the most trying time of my life Greg was an advocate for what was right for my family. I now consider Greg a friend and completely trusted him in every aspect of my case. He never once nickled and dimed me to run the bill and even though I was not geographically located in Colorado, he fought for me just as hard. I would describe Greg's personality as brash, however I didn't hire him to be my therapist. I hired him to fight for me and my rights to my children in which he did vigorously. My case was rotated between three judges and his creditability amongst them was unquestionable. If you are lucky enough to land Greg to represent you, you will have one of the best lawyers in Colorado to be your advocate.

We ended up hiring Greg Graf and he did a phenomenal job representing our wishes and everything he…read moresaid he would do he did. Kept his word and followed through. We were and are grateful.

I've used Marc at performance for years. In 2021 he prepared our taxes and somehow swapped my…read morewife's SSN for my Ex-wife's SSN. He was supposed to have fixed this bit to date, I have received four refund checks made out to my ex-wife and I. The crazy thing is, he had prepared two other returns for my wife and I after my divorce without any problem. so, why the one star review? Ghosted!!! I spoke with his secretary more times than I remember and NEVER got a response from Mark!! I have email and left messages and not one response. Totally unacceptable!! I wish I had a direct contact for Mark because I'm not 100% positive his secretary isn't just running defense for him. I've moved on to a new more professional CPA and filed a formal complaint with the IRS.

I've been going to this tax place for over 30 years. I cant say enough how much these guys know how…read moreto handle specific tax laws that pertains to my employment. Mark takes care of business and staff is excellent. AWESOME!!!!

I saw the bad review when I was looking up the firm to reccomend to a friend. I think its tragic, I…read moreused the firm (Kathrine specifically) about 7 years ago when I was dealing with a family law issue. Kathrine ended up helping me settle the matter, in a contentious dispute. I was extremely happy with both the results, and the value offered for what I paid. Kathrine was friendly, and extremely knowledgeable, and most importantly got results when it mattered. Note: They need a better webpage, but the office and service are much better than the site.

Withdrew from my case because Katherine doesn't like to be held accountable for missing scheduled…read morecalls. Mckayla at the office scheduled the day and time. Yet when called out for being unprofessional, they decided to withdraw and quit. When asked about this via email Lauren didn't even respond, find another firm that has good customer service and is responsive. Also got the deal that Hulse law firm said wasn't possible!