Took my partner here and the staff was rude. They were running late and would not have asked us had…read morewe not asked. I would say the staff is not professional. In the end we were 5 hours late!! The Dr, Dr Snipper, over booked. Quality of care was horrid. Avoid this place. Go someplace else.

From the very moment when I walked in until I left, it was a wonderful experience. Having a…read morecolonoscopy is not fun, but everyone was SO NICE to me. Nurse SHAOLING gets 10 stars in my book for her compassion. Dr Cannon, Dr Kashyap, Fran and Pam the nurses and Brian in anesthesia were all amazing. I felt comfortable and cared for, and they explained everything to me in a compassionate way. I even screwed up and drank water the morning so I had to delay my procedure, but they still managed to fit me in without any attitude and with great understanding. Thank you to the entire team for today, I feel super grateful!!!

I had never been for an MRI before and because of my little back problem I figured why not go get…read moreit checked out. Fear of the unknown is tough but this place made it dimish quite a bit. For an MRI if you have ever had one you are stuffed into a small tube like machine anywhere from 30 minutes to more than an hour. It can get hot and its loud and it gets clausterphobic. The staff here put me at ease, was very friendly, helpful and jut the nicest I had seen in any healthcare facility. It was awesome and Jeannie, the person admistering the MRI was superb! They let you pick a radio station or music, put a mask over your eyes and talk to you the whole time you are going through it. It was easy and they made it simple and I highly recommend them if you ever have to go through any type of imaging. They handle MRI and X-Rays and CT Scans. I even called to say thank you and tell them what a good job they did!!

I met with my new Diabetic Doctor. He was super , extremely knowledgeable and cares about his…read morePatients..Will be seeing him again in about four months.

I have gone to the Montvale Diagnostic Center a few times for blood test draws. The location is…read moreconveniently located on Montvale Avenue, near the Rt. 93 intersection. There's plenty of parking in front of and behind the building. I prefer this location over Winchester Hospital for testing due to the convenience and easy parking. I've never had to wait long to be called to the draw area. The staff here has always been friendly and efficient. Results come back in a timely manner also. The office location is downstairs but very close to the elevator.

Amazing helpful staff at pharmacy…read more Also staff helping you check-in , etc. are gracious and professional, even to someone 80 like me ! Newer younger NP'S are competent and make you feel comfortable.

Extremely rude nurses aide being disrespectful and disc courteous. Demanded to know my medical…read morehistory, while it was right in front of her on screen. when I asked her where the bathroom was, she told me to wait. This was my first experience with Atrius Health in Burlington and I'm really disappointed.

I've just completed my annual visit with Dr. Hartunian. As previously stated with her office two…read morebuildings away from a year ago, Dr. Hartunian is the best of the best. She is just lovely, sweet and gentled inside and out. She is a treasure and I am beyond grateful to have her as my primary. She is timely without any sense of rushed-turn over to the next patient. She will address the concerns and worries in a way that makes you feel relieved and assured. There is simply not enough good things to say about her. Beth Israel, you've got someone who is 110%. I can't wait to see her next year!

We came in at 6:45, they closed at 7. Instead of doing a proper job, they told us to go to ER. If I…read morecould give a negative star, I would.

If I could give 0 stars, I would…read more I came here for a first time patient consultation with Dr. Wang. At the front desk, I specifically asked how much I would need to pay for a first time consultation and was told it was free by the woman at the front desk. When I saw Dr. Wang, I was assured a second time that it was a free first consultation that lasted about 20 minutes. There was no physical examination--Dr. Wang only filled out a few forms and asked me a few questions. A month later I got a bill for almost $500 for this "free consultation". My insurance covered about $100, but I was told I had to pay $313 for this. I called Hallmark Health, and they told me to call my insurance. Yet, after calling my insurance, they told me to call Hallmark Health. I had to call Hallmark Health at least 2 times before getting an answer as to what the bill was for, since they had told me it was free. I was very upset yesterday when speaking to the manager, Colleen, who told me that Hallmark could pay half if I was willing to pay half. Of course I was not willing, as I explained that both the doctor and front desk had told me it was a free consultation. At this point, she got very snippy with me and told me to call insurance again. This place has the WORST customer service, and I will not be coming back.

I am addressing Chronic pain that is always met with the most caring/concerned and respect for me…read moreas a patient at the Clinic. The staff is wonderful, working in that environment is most often met with patients that are not on their best behavior, in pain who can be ? The staff always remains so optomistic. This is my second visit and the results are great. Dr. Lubrano is the best, concerned with making me feel better and he did.

I gave birth to my second child at Winchester Hospital, and unfortunately, it was a very…read moredisappointing experience from start to finish. The biggest issue was the L&D & Mother/Baby unit after delivery. My newborn and I were placed in a room that was only 68 degrees. We were told there were no other rooms available, the solution was to give us extra blankets. We had to wait approximately 36 hours before we were moved to a room with an appropriate temperature. Recovering from childbirth while trying to care for a newborn in a cold room was incredibly stressful. I was also shocked by the cleanliness of the hospital. The postpartum room did not appear clean when we arrived. During my stay, the trash was not emptied daily, and the floors were never mopped. For a labor and delivery unit caring for mothers and newborns, I expected much better sanitation. While a few staff members were kind, my overall experience in both Labor & Delivery and the Mother/Baby unit did not meet the standard I expected. One experience that has stayed with me involved the nurse who introduced herself as Lindsey. She attempted to place my IV before my C-section and was unsuccessful after five attempts between both of my arms. At that point, I politely asked if someone else could try. Instead of responding with understanding, she appeared upset, gave me attitude, and slammed an item before leaving the room. It was an incredibly vulnerable moment for me, and I was shocked by how I felt I was treated. Even if a procedure is difficult, patients deserve compassion and professionalism, especially during childbirth.

Horrible all around. If I could give this practice 0 stars I would. Good luck even trying to get…read moresomeone to help you with anything basic.

Doctors great, but staff is the worst--rudest on the planet as far as staff goes…read more If it weren't for the doctors I would have left

Don't go here!! This was by far the worst experience I have ever had with a doctor. I felt like…read moreDr. Millar had no interest in getting to know me and understand how I feel rather than to get me out of there. I told her about my anxiety and things and she went and told me every worse case scenario and then shamed me for how much weight I've gained in the past year and never listened to how I felt. You walk in and it's like being slapped with body sculpting and thin women advertisements plastered everywhere. If you have any sort of self image issues DO NOT come here. The staff is friendly and understanding but I was very unhappy with Dr. Millar and how she treated me. Felt judged the whole appointment and left feeling extremely guilty. Never going back.

DO NOT GO HERE! I have been a patient of Dr. Millar's for 8…read moreyears and I have no idea why I have stayed for so long. After my first visit with Dr. Millar I learned to request an appointment with the nurse practicioner who was everything a dr should be but sadly she is now gone. Dr. Millar is very very rough to the point of pain. She will do unnecessary testing just because insurance will pay for it. She is very untimely (waiting for 45 minutes with a paper robe on is not anyone's idea of fun). I fully understand that emergencies come up and that she is a dr after all- but don't put patients in rooms to have them disrobe if she is running 45 minutes behind. At my last appointment she retook my family history as if it was my first time visiting... The office itself is so disorganized. They are constantly confusing my sister and my records and insurances. I have been frequently checked in as my sister for them to say-oh your not due for your examine where I then have to look at the record myself and explain well that because this record is not mine... For the last 4 years I have had the same insurance-yet I was billed in full for my last visit because they don't have my insurance on record. REALLY? REALLY? This last visit will definitely be my last. Absolutely ridiculous.

I've a mixed reviews about this facility…read more I think they're good for wound care... but today, i visited this facility practice after suffering from upper respiratory infection for 4 days. Unfortunately, my visit was very disappointing because I was hoping to receive treatment to manage my symptoms. However, the doctor here did not provide any treatment to manage symptoms, rather handed me generic literature and told that condition could resolve in the next few days or weeks. This is frustrating because no active treatment was given and I'm still struggling with the same symptoms. The problem is NOT resolved As a patient, I go to doctor for treatment, not generic information that is easily available in AI. Unfortunately, my symptoms still persist and I will need to find another doctor to fix the problem.

Overall experience was great! There is parking at the back of the building so no need to park on…read morethe street. Entrance is wheelchair accessible which is wonderful! I originally had an appointment schedule later in the day but ended up needing to come in earlier. I got in pretty quick. Everyone was very friendly and helpful. They provided great care! The facility was very nice and clean.