If I'm honest - having to take my car to a "car shop" even for routine maintenance is like going to…read morethe dentist. You know you need to go but you don't want to. So I'm happy I've found Christian brothers. They have been very transparent, have great service and fair pricing. The staff is constantly pleasant and responsive. We've taken several cars there and each time have received good service. Today was an oil change. I appreciate the free inspection to know what needs to be considered for future work. They also give photos of the items in question. The waiting area is always clean and comfortable. When I picked up the car there was a handwritten note thanking me for the business. In this day - any thank you note is an above and beyond gesture, but to have it hand written was a pleasant surprise. I will definitely continue to do business with them.

He made it right i can't fault them for that actually. Did the right thing. I should have waited…read morebefore i ripped them apart. Honest shop.

Top notch service/customer focused. Ulmer's Auto Care Center…read moreis close to downtown Loveland and my new go to!

Almost can't believe I'm writing such a positive review given that my car had the worst possible…read moreoutcome. My poor little 2014 Ford Focus couldn't outrun its famously troublesome transmission. I was quoted $9k to fix it which was more than I paid for the car 5 years ago in the first place, so decided not to move forward with the fix. That said the team here was so incredibly helpful and very kind. I especially liked that they sent me a link via text to a full written workup of everything they looked into with the car, it was even color coded to show what needed immediate attention and what I could theoretically wait to address. As someone with little to no experience with cars, they made it easy for me to understand what was wrong, and for me to share what they found with the people in my life who know more about cars than I do thanks to that digital documentation. I'm searching for a "new" used car now, and will definitely be bringing any potential cars to Ulmer's Loveland for a pre-purchase inspection. They have really earned my trust!

Showed up 10 minutes before close, no on greeted me. When i finally saw an employee i asked for air…read morein my tire not tires just one, and she said the compressors were off for the night. They close at 7 so i know they are still on so i say "you close at 7 no they aren't" and then she says she can put air in my tire. Complete and utter laziness

I'm not sure how this experience could have been better! I went to another Firestone right down…read morethe road, the guy at the desk was very helpful and friendly but couldn't get me an appointment until I had to be out of town but I tried this one and saw the same helpfulness. Every single interaction I had, in person or on the phone, with everyone at Firestone was customer-focused, kind and a huge relief in a very difficult situation. JB gave me a tip on where to look for a rental and Steven talked me through the repair needed and the prognosis extremely well. My life is measurably better having picked Firestone and I have already told people how great an experience I had and recommended Firestone!

nice people that went out of their way to be friendly and conversational. Decent price for what I…read moregot done. Two year warranty for brakes is very nice touch, would recommend.

I purchased new tires and new rear break pads. My $119 break pad deal turned into $199 because…read morenobody asked if I wanted something else added. I was ticked. When it came time to service my suburban, I made an appointment with Firestone so that I could get my tires rotated for free with my service. I mentioned to Tommy about the charge and he assured me it would be taken care of. Tommy had said he would refund the money I was charged previously. When finished with our vehicles they did not have the paperwork done properly so we ended up paying (Tommy was not there). After making a phone call and not hearing back we went back in to be refunded the money we were owed and I was also back to have my windshield wiper fluid refilled. As part of the service my reservoir was supposedly filled and it was not. Tommy made things right, but I just don't know that I'll go back.

Fantastic service at the desk from Tony and Bryan (and Arthur) is an expeditious mechanic that can…read moresimply explain and show you exactly where the issues are on your car. I'm very glad that I came here.

After make a appointment that was a big ordeal at 5pm to get my tire looked at and I had to work it…read moreout to leave work early and lose hours plus like I said had to let my boss know I needed to leave early and I get there and the lady forgot to but my appointment in the system ! Great job team ! It's crazy that this is what y'all do for a living

Had a garaged car that had a tire go flat. AAA towed it because the tire wouldn't hold air. All…read moretires still had great tread life, but this one failed. When Gavin called me, he cited a LAW in Ohio and said it was "illegal for those tires to be on the road." That's a lie. A. LIE. I investigated and went to various Ohio government websites. It was a lie. Talked to another repair shop. Still a lie. Now, to be fair, it might be a TD POLICY, but it isn't a law. On top of that, Gavin stated that the tread on the tires was "pretty low." But the tread depths were between 5-7/32 on the four tires. Nothing to be concerned about, and most definitely NOT "pretty low." Gavin tried to sell me FOUR (4) new tires. Now let's say that TD has a POLICY that they won't repair a tire. Fine. But if only the front right had issues, then AT MOST, Gavin should have been selling me two new tires for the front (so the car would ride evenly). I certainly didn't need four. And despite asking him for the cheapest tire they sold, when I got home and checked their website, there was a cheaper tire that would work with the car. When I went to the store to retrieve my key so we could have the tire replaced elsewhere, I found that the car had never been moved. They never even bothered to put it on a lift and see what the issue was. Once inside, I told Hunter (boss?) about Gavin's lie. Hunter backed him up and said Gavin may have mispoke, but that it was a regulation and "every tire shop" he's ever worked at has to follow that regulation. After getting the key, I came home and researched that statement further. Not true. Here is a link https://codes.ohio.gov/ohio-revised-code/section-1345.022 . If this is a TD policy, then just say that. "Hey, we won't work on older tires because we don't want to get sued if the tire fails after we repair it." That makes perfect sense. But don't lie. And don't keep pushing all-season tires on me when I've told you the car sits in the garage and doesn't need them. Today TD lost my whole family's business. And I'll be telling all my friends. I don't know if they thought a young girl (it's my daughter's car) or just a woman (me) was gullible or if TD has such hard commission quotas for its staff that they end up lying to customers. Either way, it's unacceptable. (Oh, and a highly respected repair shop in town wanted to look at the tire before selling me any new ones, stating that he might be able to fix it. And I told him how old the tires were, and he said age shouldn't be the only factor considered.) I will never go back to any Tire Discounters. Ever. Oh, and the reputable shop found the issue. The center piece had warped over time and merely needed to be sanded so it was round again and would seal tightly against the tire. No more leak. No new tires necessary (Gavin!!). And all for $40. Thanks for nothing, Tire Discounters.

From the owner: Hey Cincinnati neighbors - did you know that Tire Discounters includes a free alignment with a…read morestandard 4-tire installation? In case you haven't heard, our family-owned and operated tire stores offer the best value and tire deals in the business. We're located just down the road from you at 9001 Fields Ertel Rd, and carry a huge selection of tire brands like Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and many more. In other words... if you want it, we've got it. Swing by the shop today, or get in touch with us at (513) 453-4448.

After getting an estimate from the VW dealership of $950, we brought the car in to Muennich for a…read moresecond opinion. I've never been so glad that we did, since it turned out to be a broken bolt and the total was less than $100. Great service, friendly technicians, and we were happy to support a local business.

Honest and reliable service with fair pricing. Very smooth process. Won't trust a vehicle with…read moreany other shop. Kevin is one of the best people you'll ever meet....and he takes pride in his work!

Absolutely recommend to everyone who needs a reliable and trustworthy mechanic. Have been going for…read moreyears and Dale and his crew are amazing.

my car is an older foreign sports car. It is almost impossible to find parts for it at this point…read more In the past several years I have taken the car to Barnes twice for repair. He has had the parts on hand and repaired the car rapidly. His prices are better than most of his competition. The repairs have been completed ahead of time and have always been well done. He is an honest and responsible company. I did not hesitate calling him when I needed the new repairs. I HIGHLY RECOMMEND THIS COMPANY!!