I had an amazing experience with this company. I was dealing with a very stressful situation with…read moremy car insurance adjuster and felt deeply concerned. I reached out to the shop directly and spoke with Ben, who was professional, kind, and patient. When I brought my vehicle in for an estimate, I also met Caitlin. She was very kind and helpful, and she assisted me with getting set up with a rental car. I chose to work directly with them, and I am very pleased with my experience. Everyone I interacted with was professional, knowledgeable, kind, and helpful. Based on my experience, I would highly recommend them.

The service from Benjamin was excellent. I got a complete quote and their prices were good. The car…read morecame back perfect. Definitely would recommend them.

Took my 2025 Ioniq 6 AWD in to have window tinting, full body paint protection film, and ceramic…read morecoating. Basically, the full package. It wasn't cheap, but I am more than satisfied that I got my money's worth. Everything was smooth, from quote to pickup and my car looks stunning! The work is high quality and I am confident that Eclipse would promptly handle any issues, should one crop up. I'll be back annually to refresh my ceramic coating and, if I ever get another new car, I know where to go. https://imgur.com/a/uPeOZlY

I've used this shop for over 10 years, brought them 5 vehicles, and have referred others because of…read moremy past experiences. Unfortunately, this recent situation did not reflect the level of service I had come to expect. I had a small tint defect that I noticed from day one after installation, but did not address with the business. Over a year later, it appeared to delaminate, which can occur when a contaminant trapped between the glass and adhesive creates a localized adhesion failure that worsens over time through heat cycles, thermal expansion, and adhesive stress. The defect was a circular mark with a visible halo around it, which is more consistent with a localized adhesion issue than a typical surface abrasion. When I brought it in, multiple staff members repeatedly insisted it was "physical damage," including the explanation that a seatbelt could create a perfectly circular mark in the middle of the window. That explanation did not align with the defect I was seeing, especially since seatbelt contact would more typically leave an elongated scuff, arc, or irregular abrasion rather than a clean, centered circle with a halo. It was frustrating to feel like my concern was dismissed rather than properly evaluated. To their credit, they ultimately agreed to redo the tint at no charge. However, during the replacement process I noticed another contaminant before leaving and had to point it out for correction. After the second attempt, there was still a visible dust speck in the upper corner, which I was told was "acceptable" as long as it was not in the main line of sight. I appreciate that they honored the redo, but the overall experience was disappointing. The repeated insistence that the original issue was my fault, the need for multiple attempts, and the remaining defect did not match the quality and attention to detail I had experienced from them over the years. I hope this feedback is taken constructively, because I truly valued this business and would like to see them maintain the standard that originally earned my trust.

After a long day of car searching that led us from the valley of Dayton to the sprawling titan…read moreColumbus, it was needless to say we were tired. I was about two weeks back from the Far East, living as a teacher in Japan, coming back to Old Glory without anything more than the money I earned and family waiting back home. When we arrived at Landen Motors, I was out of options to find a decent car for an honest price. Tired of trying to barter at big dealerships with ulterior motives to make money off me when I had none to begin with. Exhausted of dealing with small dealerships with promises to clean the car out and detail it after I laid money on the table. We pulled into the driveway of Landen Motors and found the staff cleaning out cars and wiping down windows. Taking a look around the lot, all the cars were treated with the same dignity. We were greeted with respect and a clean office, something one would be accustom to at the big dealerships. It's small, and comes off as something we've all seem before. But there's something else here that makes it stand out, the clean walls, carefully decorated tables, and the tidiness of someone who has their heart in their small business. We immediately found the car we were interested in, and to greater surprise, the interior had been extensively manicured. Clean dashboard, overhead, and carpets with little more than the average wear N' tear one might expect of a car eight years of age. And aside from an honest drop of bird dropping on the windshield, you might say the car was pristine. We drove the car, and it drove well. No clanks, no wobbles, no screeches, no wails. So, after a more focused inspection, we came back to do business. The part we all dread, fear, and approach with tenseness, and I had good reason to fear it. Coming back home, I didn't have much, but I knew I needed a dependable car to get me to a new job across town, and a used car was my ONLY option. And that can be scary. Rana at Landen Motors changed that. She proved not only to be understanding of our situation, but also came as an educator of an industry built on squeezing money from people. She knew her cars intimately, has them each driven, and replaces all parts on them so that they're running as if they just came off the assembly line. It is no exaggeration. This is what all small dealers SHOULD do. She took a look at our options, and we found a deal that worked for both parties. Rana has been working in the field for decades. She understands the market, and has no fear of doing honest business with you. She cares about her cars and her customers. If you NEED a good car that's just going to run, make the drive. Go there. A business like this isn't easy to find. Like an oasis in the center of a scheming and treacherous desert, you'll know you've found something worth your time. Give it a try. We almost didn't. Thanks, Landen Motors.

An Ease & Effortless experience with The team at Landen Motors LLC…read more Mr. Mike & Ms. Rana made our #Ford dreams come true blue! One question #HaveYouDrivenAFordLately ? Just like us Harpers, we are #BuiltFordTough & #BuiltFordProud Finally found a automotive dealership that will be a household name. I can't wait to see what dreams are made for our children's first time through the finance process.

Was very honest and didn't take advantage of my lack of knowledge for sound systems. Would highly…read morerecommend this place to everyone!! Very pleased with my sound system and even more with their customer service!!

Cincy Security And Sound is the best after-market vehicle electronics installer in the Greater…read moreCincinnati area. They offer top-notch remote starters and audio-visual systems (including subwoofers and dash cams), and their installation procedures are second-to-none. They are a little more expensive than PepBoys or Wal-Mart, but the end result is far superior to either. CS&S gets five stars from me. (If I could give them a higher rating, I would!)