I'm not in the habit of writing down every time I have the experience of receiving quality customer service. Mostly, because I work in the field of hospitality, and that's always the expectation. But I feel an obligation to those looking for the best auto body work to know they should go to Joseph's Auto Body Repair. I had the pleasure or misfortune of needing to have my car repaired as the result of an accident. From the moment I arrived, I was treated like I was family when sharing my frustration over having to recall what brought me there. I was promised that my car would be cared for, and returned to me in better condition than before the accident.  I'm always very skeptical and an A-type personality when it comes to staying on top of things. I have to tell you that every time I called for updates, including an unexpected visit from me during the time my car was being repaired, the staff were on there game.  Chris (owner) was accommodating and encouraging throughout this process to assure me that my every concern was being addressed.  On the day my car was completed he personally performed the walk-through. He takes absolute pride in his work and the results were beyond my expectation. He and his staff went above and beyond in returning my car to me like show room new.  I hope anyone reading this review, desperate to find a repair shop at least takes the time to visit them. I would be shocked if your not given the same treatment. I want to thank Chris and his entire staff for providing me with white glove service. I tip my hat to you guys, and my car has never looked better. read more

I could not be any happier, my Honda CRV was returned to be as if nothing had happen I was very, very happy with the work done. Chris is very professional, down to earth person which will try to make the process as easy as possible. They understand that you have gone thru a very bad situation and your upset not knowing what to do. Went to several body shops where I got the run around telling me that this was wrong and that, Yet Chris explained to me everything and told me when to bring in my car, when the adjuster was going to be there and the work was started. I was able to see my car at anytime which I went in several times with no problem. In those visits I made I saw numerous cars that came in a wreck and were turn to brand new ones again, could not believe it. My car was totally fixed and I was very happy with no complaints. In order for a job to be done correctly, time and patience is needed and that is what I gave them and I was happy I did, nothing was rushed. I highly recommend Joseph's Auto Center, they are the place I will and have taken my car to and when someone ask me I tell them take it there first you will not be disappointed. Your paint will match exactly, the parts will be the correct ones, no mismatch, and no adjusting to fit ( correct ones being put ). What ever I was promised was done with no hidden cost or gimmicks They totally delivered on their promise and their work, not like others that don't even come close to Joseph's work. VERY VERY HAPPY!!!!!! THANK YOU CHRIS read more

literally 1 week after I bought her a new Murano, my wonderful wife got rear ended, while at a stop sign visiting family. Not knowing where to go or what to do next, my brother in law recommended to bring the car to Josephs. b/c she was rearended, we needed to work via the young man that hit hers insurance. b/c the damage seemed minimal at first, the adjuster tried to play down the damage and the cost of the repairs. the guys at josephs helped me get the adjuster back and went through the damage w/ them and also explained it all to me. made me feel extremely comfortable throughout the entire process. bottom line here, many in this field are creeps, and only out for themselves. its rare you find someone that does the job right and professional... the quality of work looked completely new once done. they understand that when you wife is driving around w/ your 2 kids, the most important part of the repair is that its done right the first time, b/c the safety of those kids are more important than anything else in the world. I can't recommend Josephs more. I had some experiences w/ other shops in the past, both in NY and CT and no one has ever been as open/honest and timely as the guys here. Hopefully we don't go through another situation like this, but regardless of where it happens, Josephs has my business (and my wifes) for the long term! can't go wrong read more

This was my second time working with the guys at Joseph's. I dealt with "father" Joseph before his passing, and was genuinely pleased with the quality of the workmanship as well as the level of professionalism with which they handled my claim, and repaired my vehicle (a 1991 Silver Volvo Station Wagon) When they were finished, my car looked like it just came off the showroom floor! Again, that was years ago. This time, when someone ran into my parked vehicle (a 2005 Buick LeSabre) and damaged it so bad that I could not open the door on the driver's side, I didn't even consider other repair centers. I called Joseph's. I was so very sorry to learn of "Papa Joseph's" passing, and was fearful that they might no longer be in the auto body repair business, but fortunately, Carl & Chris are still there, and still doing great work. The quality of service is still top notch, and the level of courtesy, professionalism, and workmanship is still of the level I had come to expect when I worked with their father years ago. I have read a bad review or two regarding Joseph's, but I cannot imagine what must have occurred in those cases because I have found their work to be second to none. I recommend Joseph's without hesitation. Keep up the great work guys! read more

Brought my car here after getting hit while parked. Chris, the owner, was one of the most helpful people. It was my first time having to put a claim in, and he walked me through the whole process. They (Chris and his staff) constantly keep you updated on the status of the car, and they keep you in the loop if anything changes. I picked up my car today, and the work was really exceptional. The side that he worked on looked much better than the other side. Truly an exceptional job! He recommended a wax to use, but more importantly, he kept his word on everything he had promised to do from the beginning. As I said the service was great, the people were nice, and the work was outstanding. If you need any body work done in the Bronx, or NYC in general, Joseph's is the place to go. I am really grateful for all of the work and effort they put in to keep the customer happy. read more

The people who work here are very professional. When I brought my car in for some work they were open with me about what it would cost, the time it may take and the full scale of what really needed work. At no time did they try to sell me on something like a new transmission, since it was rear end work that was needed. When I came to pick up the car on the date they said it would be ready I was very happy to see it waiting there for me. There was no cost overrun from their initial estimate and if I didn't know better I'd have sworn the car never had any work done. Everything matched up like it did from the dealership. Overall it was as good of an experience having to take ones car in as one could expect. Everyone there treated me as if I was their most valued customer. Thanks for the great work! read more

Joseph's Auto Center came highly recommended to me by a friend. My Jeep was hit by a corporate truck, I took it there and told the insurance company where it was at and that was it. There no bull $h!t approach in dealing with the insurance company was imperative in getting a speedy approval. As for the repairs of my vehicle, top notch paint matching and repairs also and they went the extra mile as well getting rid of some minor dents and scratches that they didn't have to nor did I expect plus my Jeep was fully detailed. I'm glad that I took the advice of my friend and now I pass it on to you, if you want the job done right the first time just take her here...Thanks to Joseph and his teem... read more

I went to this place after being referred by like 10 people I spoke to, everyone kept telling me that they are the best. Since it was my first time and since I do not always get into accidents I tried them out. well all I have to say is that the color matched perfectly to my car and they even cleaned the whole car not just the front where my damage was but the whole car . I dealt with Chris who was very professional and diligent with making sure the insurance company didn't cheat my out of any used parts or aftermarket part. Chris made sure they used all new original Range Rover parts on my car. A1 service LOVE THIS PLACE read more

I have been a client of Josephs Auto Center for fifteen years, and I have to say they are the BEST. I have OCD really bad, so when I took my car to the shop and left it there for three days, I thought I was going to die, but I knew my car was in good hands. Chris and his employees took good care of my car. The end result was perfect, the paint looked better than the original. I highly recommend Josephs Auto Center to everyone . The negative reviews make no sense to me. read more

I have entrusted my vehicles to Joseph's Auto since 1998 and recommend them to my family and friends. I expect nothing but the best and that's what I receive from them time and time again. Chris and the crew go the extra mile and take care of your claim your rental and return your vehicle detailed and smelling great. I consider them like family after all its been 18 years of doing great business with them. Thanks Joseph's Auto for all your hard work!! read more

I Have OCD... And I Could Always Find Something Wrong With My Car After It Has Been "Repaired" By Body Shops... Until I Found Josephs Auto Center... Their Work Is Out Of This World!... The Staff Is Super Friendly, Mariely The Receptionist Always Made Sure I Was Taken Care Of, And Chris Took Such Good Care Of My Car That Ive Been There Each Of The 3 Times That Ive Been In An Accident. Highly Recommended. You Wont Regret It. read more

Its bad enough getting into an accident but then you have to deal with all the headaches, paperwork, insurance UGHHHHH but Josephs Auto Center does all that for you! This place is one of the best auto centers to work with. Every single day we received a phone call from Chris detailing what was happening with the car & insurance. forget AllState .... with Joseph's Auto Center, youre in good hands! read more

Had work done on my car, went to two other places and got RIDICULOUS quotes. When I came to Joseph's Auto their quote was slightly lower so I was curious. I got the work done the same day and drove away with everything done! It's been 6 months and STILL have not had any issue! Wow! Don't go anywhere else! Joseph's is the place to go! read more

Please do not hesitate for one second to bring your car to this center, the workmanship its amazing, the finish, the products that they use its just the top of the line, and the customer service, its rated two thumbs up, so please do your self a favor and get your car repair by a professional coalition shop like Joseph Auto Center read more

One word. Amazing!!!!!! I have a 2005 jeep grand cherokee that had a damaged bumper, grill and reinforcement due to an accident. Long story short they replaced everything and made my 2005 jeep look like a 2020 vehicle (smh) they over exceeded my expectations. I recommend anyone to go to them to get work done on their car - Muller read more

I took my car to Joseph's to be repaired and have my rims painted. They did an excellent job, I would definitely recommend them to family and friends. I am very please with the outcome, great staff and customer service. I get numerous complements about my rims, thanks you Joseph's for an excellent job. read more

Very professional body shop. Was very clear about the work that needed to be done and get my car looking back as brand new and at a affordable price. Five stars to been able to get the job done in a timely mannered. Big thanks to Chris for helping me get through The process for my 2018 civic. read more

I am very satisfied with the work performed. Car was on time and at quoted price. Staff was courteous and professional. This was an excellent customer experience. I was walked through the entire process, no surprises sprung on me at last minute as some places tend to do. read more

This guy is writing these reviews himself. No one has been dealing with this crook for 15 years. The big guy Chris is a scam artist. Does more damage to your car than what it already has to charge your insurance company more. Whatever you do, stay away from this place! read more