Do not bring your clothes here if you want a good dry cleaning service, They do not know what…read morethey're doing. I brought in my fiancé suit to be cleaned and for some reason the suit was cleaned, but the shirt took an additional two more hours. I also brought in a blue dress that had crystals on it. That was probably about 10 years old. I have been dry clean many times at past cleaners. The old man that owns the place idea how to clean the dress with the crystals. I was shocked... A professional dry cleaner doesn't know how to dry clean the dress? I then brought it to Meadows dry cleaners and they knew exactly what to do! The final straw was one night me and my fiancé were at Coconuts Thai restaurant that is literally right next-door to the cleaners. Both these businesses close at 7pm and we parked at 6:30. It's not like people were banging down the dry cleaners door to get service... I just happened to pull in and didn't see a sign that said dry cleaners only. The old guy goes out to my car and takes a picture. I see him and I go into his establishment and said " did you take a picture of my car" and he said "yes ". and I said "why did you do that" and he said "because I can.".....He then took his hand and waved me out of his store. Absolutely the rudest experience I have ever had and will NEVER go back to this dry cleaners, they will never get another dime from me! I'M ALSO GOING TO LET EVERYONE ELSE KNOW ABOUT THIS HORRIBLE EXPERIENCE... MEADOWS DRY CLEANERS THAT'S OVER BY THE QFC IS FABULOUS AND THEY KNOW HOW TO DRY CLEAN PROFESSIONALLY !

I found this cleaner through Yelp reviews and decided to give them a try. Small business owners…read moresurvived COVID and business is picking up. Owner spent quite a bit of time making me feel welcome and giving me a lot of information about Issaquah and spots of interest including fresh spring where I could get drinking water. And the prices were very reasonable. He had my shirts ready the next day for pickup. I plan on being a regular customer. Working hybrid remote lessens my need for dry cleaners services but if many return and give this business the dry cleaning we have,you'll be keeping decent people in business.

I was in a pinch and needed some business clothes cleaned. It was Saturday morning, and I had just…read moregotten back from a week of business travel and needed to turn around on Tuesday for another trip. My regular Redmond dry cleaner couldn't do it - they don't have their own equipment - and they sent me to Family. How have I not known about this place? 30 years in business! The owner was so sweet, she took my pile of clothes (and some extra items for my son) and turned the whole order around, right on time! Really helped me out! And gave me a 10% new customer discount. Helped me carry all my items to the car, too. I appreciated the service and will definitely be back!

Attentive and responsive. Appreciate the extra care take in my clothes especially as I return to…read morework travel. The owner is friendly and professional.

Been coming here for over 10 years and they are really good. Very friendly, clean cloths, nicely…read morestarched shirts. Have never received a wrong item back or missed one. They also do nice alterations if you need that. Family owned and run! Love this family. Cheers, Neal

My family has been using Cleaner's Plus 1 for over 14 years. The customer service is excellent and…read moreour clothing is always ready by the promised date, usually ahead of time wether it has been dry cleaned or tailored. I fee that the prices are fair even though they have increased as the price of doing business has increased for all businesses. I have moved to Bellevue and I continue to use this cleaners and enjoy supporting this small family business. Danielle

Complete DISASTER! Poor quality! Rude! Insulting!…read more In 3 months I tied this business in hopes they improve after first and second tries, 30% of items were cleaned poorly and I kept requesting to clean them again. Another 15% (white clothes items) were coming back with yellow stains on spots where I didn't have stains before. So much time got wasted on driving returning poorly cleaned things! The deal breaker, however, was the leather cleaning event. I brought a top notch designer leather jacket and leather pants for cleaning. They took those to pass to another cleaner. When I came back for pick up, luckily, I decided to check how well those were cleaned. The jacket looked as dirty as it was originally and my leather pants were ripped off on a butt and had two dark liquid drops. I practically cried! Instead of an apology, the store manager told me that it is how I brought those pants to them. When I started telling him how dare he was to tell such things to me, making me pay for the service while hiding the damage to the pants, he finally said that they will figure out something. They said that they have an insurance and if it doesn't work, they will give me store credit of at least $800 because pants were not new. The new pants cost is ~$2K if I want to buy the same brand. The whole story was drugging on for 2 months and I visited the store multiple times just to hear that they were still trying to resolve the issue. At some point I demanded to talk to the owner. They said that the owner told them NOT to give his contact information to me and that they are actually not responsible for anything. Since I have no receipt (why would I have it if I buy most of my clothes in Europe and I don't plan to return it back to the stores), they cannot file an insurance claim, besides, it is the other company damaged my pants, not them. They insisted that they are not liable for anything. When I asked the name of the company that damaged my pants, they refused to tell me the name either and said that they stopped business with them. At the end they told me NOT to come back because they could not help me. My next step was to file to the court. For that I need their UBI number which they also refused to provide. Sharing this information here in hopes that my story will save you from money loss and stress of dealing with unethical businesses.

On Monday morning of 7/18/22 I called Aloha to ask for an estimate on how much it would cost to…read morebring in two curtains to be hemmed and how soon they could get it done. The man on the phone said he wasn't sure about the price until I brought them in and that they could get them done by Wednesday afternoon. Perfect. Upon arriving to the store a bit later that day, the man working said he couldn't believe that the person on the phone told me they would be done by Wednesday because it usually takes them a week. He made a few calls and was able to assure that they would be done by Wednesday. I asked him approximately how much this would cost me and he looked at the curtains but could not give me any insight into how much it would cost. The curtains are blackout curtains from target. They are 50"W 95"L. I paid $74 for the both. I needed them hemmed 11". I should have known right then that when he didn't give me an estimate this could be problematic, however I trusted him and saw another reviewer on yelp mention they paid around $20 for curtains to be hemmed so I figured mine would cost approximately $20-40 since mine were lined and there were 2 of them. When I arrived to pick up the curtains I thanked the man for getting them done so quickly and he made a snide comment like "yeah we should have charged you extra for doing them so quickly" which I felt was a little rude as I was very gracious and thankful and was planning on giving a great tip. (Plus the guy on the phone said this was do-able) When he said they were $105 I was shocked. I could have NEVER imagined this price. I asked him "$105? Are you serious? How could it be so much??" He briefly explained that alterations are expensive these days. I called 4 different alterations spots in the Eastside area and they all gave me a quote of a minimum of $20 and maximum of $50 for the curtains. While I am relieved to have my curtains done in time, this was so unexpected for me and I would have really appreciated it if they could have given me some insight into how much this would cost beforehand. I paid way more for the alterations than the actual curtains. I will be taking my business elsewhere next time as I feel he took advantage of my naivety

They have terrible service here. I've been here several times to get my husband's shirts dry…read morecleaned and and my pants hemmed, and I have always run in to problems with them which always leads into a quarrel of some sort. You'd think dropping off clothes to get dry cleaned or altered would be the least of your worries. Don't waste your time or money coming here!!! Btw, if you want more reviews on the alterations work this place does, look up "Fatima's Alterations and Tuxedo Rentals," which is what the lady who does alterations here calls her business.

Great service & great people that work there, I will definitely go back. I had a large pink plush…read moreblanket that needed some stains to get out, and they got it all out, I was very impressed!

My wife and I have gone here for close to a decade. The owner has just always gone out of his way…read moreto be helpful. Really appreciate this business. Have had stuff cleaned, pressed and done alternations here and always had a great experience. We are at the point where we don't need to even give him our names as he knows them. Very nice local business.

Where is Cheryl, the previous owner? I'm told she's still on-site but I haven't seen her in months…read more This place turned to crap. I've been coming here for 18 months and everything was perfect. Never ever an issue. Changes began around July 2019 and they're not good. I bring the same dress shirts in and they've come back with muted colors. Navy blue and white check shirts look like they've aged 20 years in just one cleaning. Also, I go to pickup my clothes last week and the new owner says to me, "You didn't pay the $44 from last week. I have your pants and the ticket here." Puzzled, I quickly pull out my phone and look at my credit card statement. Sure enough my card was swiped for $44. I'm about ready to find a new cleaner, but based on other reviews there doesn't appear to be a good one in town. Seriously, where is Cheryl?

they do excellent work and alterations too! They are professional and always willing to please …read more The best cleaners ever.

Horrible just horrible she messed up my dress and made it too short and she's the one who has…read moreattitude and who won't reimburse my money never go here