I used this company for the first time for my comforter - Queen/full. When I went to pick up I…read morenoticed a PATTERN on the COMFORTER, my comforter HAD NO PATTERN. The lady at the counter said "it is yours" I looked again, thinking I must be wrong and the lady repeated "it's yours" so I questioned myself and paid for their service. Took it home and put it on the bed AND SURE ENOUGH it's NOT my comforter I took TO THEM!!!!!! Shame on them!!

Professional and personable - and very reasonable fees. I've been taking my dry cleaning to Montage…read moreCleaners for 2 years and the provide good service at good prices and they are friendly people. My dry-cleaning is always ready when scheduled and everything is well cleaned and pressed. I refuse to pay the high fees at some cleaners and I am particular about how my clothing looks - Montage Cleaners is the right place for me.

Do not bring your clothes here if you want a good dry cleaning service, They do not know what…read morethey're doing. I brought in my fiancé suit to be cleaned and for some reason the suit was cleaned, but the shirt took an additional two more hours. I also brought in a blue dress that had crystals on it. That was probably about 10 years old. I have been dry clean many times at past cleaners. The old man that owns the place idea how to clean the dress with the crystals. I was shocked... A professional dry cleaner doesn't know how to dry clean the dress? I then brought it to Meadows dry cleaners and they knew exactly what to do! The final straw was one night me and my fiancé were at Coconuts Thai restaurant that is literally right next-door to the cleaners. Both these businesses close at 7pm and we parked at 6:30. It's not like people were banging down the dry cleaners door to get service... I just happened to pull in and didn't see a sign that said dry cleaners only. The old guy goes out to my car and takes a picture. I see him and I go into his establishment and said " did you take a picture of my car" and he said "yes ". and I said "why did you do that" and he said "because I can.".....He then took his hand and waved me out of his store. Absolutely the rudest experience I have ever had and will NEVER go back to this dry cleaners, they will never get another dime from me! I'M ALSO GOING TO LET EVERYONE ELSE KNOW ABOUT THIS HORRIBLE EXPERIENCE... MEADOWS DRY CLEANERS THAT'S OVER BY THE QFC IS FABULOUS AND THEY KNOW HOW TO DRY CLEAN PROFESSIONALLY !

I found this cleaner through Yelp reviews and decided to give them a try. Small business owners…read moresurvived COVID and business is picking up. Owner spent quite a bit of time making me feel welcome and giving me a lot of information about Issaquah and spots of interest including fresh spring where I could get drinking water. And the prices were very reasonable. He had my shirts ready the next day for pickup. I plan on being a regular customer. Working hybrid remote lessens my need for dry cleaners services but if many return and give this business the dry cleaning we have,you'll be keeping decent people in business.

I want to update my review of a couple weeks ago (I find it interesting, after going through all…read morethe reviews that I cannot find mine since it's only been couple of weeks). I was contacted by a gentlemen and was told it was a communication issue - they thought I wanted the duvet covers washed and pressed. I only wanted the covers pressed. I was refunded $82.65 of $161.83. I'm very satisfied and was happy they were so forthcoming in addressing my issue. It appears they did an excellent job of pressing (Haven't laid it out on bed yet). 4 stars for the miscommunication and consequent additional time on my part.

Drop off. Pick up next day. It couldn't be easier!…read more I've been using their service for about a couple of years and nothing of mine has been ruined so far. I like to bring my dress shirts here to be laundered because they always come out crisp. And they also do my dry cleaning as well. So nothing super complicated. The price is reasonable. No complaints there. I'll be continuing to drop off my dry cleaning and formal clothes here.

My husband got his shirts laundered and pressed here for years. And I use this place for dry…read morecleaning as well. They always do a great job and are friendly too. They know you by name which is rare. Do recommend!

Things happen and I get it but when I brought in an expensive jacket to clean and it came back with…read morea broken zipper and no word, it shakes up my confidence in them. The zipper handle was literally torn off the jacket and it's a pretty heavy duty zipper. Instead there was a safety pin when I picked up and when I asked about it, the gentleman made a few phone calls and said it might have gotten caught in their machine. If something happens, the customer should be notified upon finding out not upon pickup when a part of their jacket is missing. I took the jacket in to get the zipper replaced which cost me more than the drycleaning bill and so when I called back to ask for a refund of the drycleaning bill they willingly did so without much fuss which I appreciated. If you have nicer items, I probably wouldn't trust them to dryclean them here.

This place has been my go to for the simple things. I've had suits dry cleaned here at least half a…read moredozen times without any incidents so far. Wifey and I have had several pairs of pants hemmed without length issues either. I've dealt with the female owner(?) the most and she's always very courteous and gives 10% discount for returning customers... although once a male employee didn't give that to me (I didn't bother to make a fuss about it). Turnover time is very fast for my 1-2 items; usually within 3 business days, but I'm never in a rush.

Had a terrible experience! My Guess coat was destroyed! It was in excellent condition when I…read moredropped it off ( first time wash)for cleaning and I asked the Asian guy to make sure to keep the gold color on the buttons and he told me don't worry! I trusted them so didn't check when I picked it up yesterday afternoon! I went back to the store today and told him, he was giving me excuses and said I should ask Guess!!!! He didn't refund me either. the coat is totally destroyed. So upset!!!!!

I was in a pinch and needed some business clothes cleaned. It was Saturday morning, and I had just…read moregotten back from a week of business travel and needed to turn around on Tuesday for another trip. My regular Redmond dry cleaner couldn't do it - they don't have their own equipment - and they sent me to Family. How have I not known about this place? 30 years in business! The owner was so sweet, she took my pile of clothes (and some extra items for my son) and turned the whole order around, right on time! Really helped me out! And gave me a 10% new customer discount. Helped me carry all my items to the car, too. I appreciated the service and will definitely be back!

Attentive and responsive. Appreciate the extra care take in my clothes especially as I return to…read morework travel. The owner is friendly and professional.

It's my first time using the cleaners. They were able to remove a stain on a delicate sheer dress…read more Very happy with the outcome . The service was well communicated for pickup and the shop looks clean and well operated.

I have heard a lot of good things about Spotless, but I wasn't able to come here sooner as I didn't…read moreneed to send out fancy clothes for wash due to Covid lockdown. My teenage son borrowed his dad's suit for the homecoming dance, and without consulting he went ahead to put the whole suit and tie into the washing machine. Ugh, you can imagine the result... We know that most cleaners provide alteration and repair services, so we tried Spotless for cleaning and also for repair. When we showed the lady at the counter the ruined suits and tie, she laughed and said, "Oh! Teenager! No worries! We can fix these!" In a few days, I came back to pick up. The suits and the tie looked like new, just like when I bought the suit and tie for my husband many years ago! Wow! Moreover, the total amount for all the services was not much as I expected. The pricing was reasonable, maybe I should say cheap!! It may be the cheapest in the area! I am now a fan of Spotless. I will definitely come back again.

I had my pants altered here and the service was great! The lady at the desk was very kind and…read morehelpful, she helped me pin my pants where I wanted the length to be. I wasn't in any rush, but I got them back by the end of the week. The alteration was good quality. Would definitely recommend coming here!

I've been a customer here since 2008. They have been consistently great, always on time and really…read moreeasy to work with if I have a tight turn-around or an alteration. They are not the closest dry cleaner to me, but they are the best. My only wish is that they were open a little later on Saturday given that they're closed on Sundays.