I have never felt so pampered at a nail salon. Binh did an amazing job. She made just the right…read moreamount of small talk and had a funny and professional demeanor. The poppy flower exfoliation and coconut butter massage was the perfect way to finish off a spectacular experience.

UPDATED REVIEW: I want to be clear that this review is ONLY for the upper management of Encore/Spa…read moreand/or whoever is making these TERRIBLE decisions about their very best team members. I am very disgusted and upset to learn that the people I care about who work at the spa are treated like trash and discarded for selfish reasons. I had been a guest for years, returning because of the PEOPLE. You can go anywhere for luxurious amenities, but it is the people, relationships, and connections that I have built over the years with many of the team members here that I truly value and return for. The way upper management treats their employees behind closed doors is disgusting. Towards guests, it appears like they care, and in reality it is the typical corporate workplace where the employees are replaceable "nobodies" in their eyes. They use them to turn a profit, & don't value or appreciate the people behind their success. They are also not honest, which is insulting. Don't BS me when I spend thousands of dollars here and even if I didn't..don't BS me. Their LEAD aesthetician, Elisa, (who helped you get your 5 star rating from Forbes yet again this year!) is "no longer available." I was told by one person that she chose to go Columbia & she would be providing updates of her return and then someone else left me a message that she was not currently on the schedule and there was no return date at this time. I find this very interesting because I happened to run into her recently and asked about her upcoming trip. Of course I looked super ridic. when she had no idea what I was talking about. Obviously I was not told the truth. Elisa always did an exceptional job and she is a bright light in a what can be considered a sea of darkness when thinking about this world sometimes. She provided me a lot more than just spa service. When I was dealing with the worst time of my life, my Father's passing, it was extremely difficult. I was told to practice self-care and decided to try facials to help myself destress & unwind. Elisa helped provide a therapy of sorts for me that provided wellness, relaxation, peace, and a lot of kindness and compassion. Her professionalism is unmatched and her positive spirit is why I kept returning. I continuously let management know how much I loved seeing Elisa and how great she was doing. I know she was well loved by many clients especially as her sched. was always very full. She always spoke so highly of her position and how much she loved caring for her clients. Super by the book and ethical. When she was out on personal leave recently, I was so worried about her. They pretended to care when I commended them (at the time) on how they were looking out and caring for their team members. Encore unceremoniously firing their most loved employees like my host, who had been there since Day 1, and recently another day 1 host who was well loved also, to save money or whatever they think they are doing, is absolutely disgusting. I worry about all of the other team members there that I care about and talk to at every visit I go to. They are good people. It is also very uncomfortable to support an establishment that clearly has no morals, ethics, or values and does not align with how I believe we should treat people: with dignity, respect, and kindness. According to Encore Boston's own mission statement/committment, apparently Encore also doesn't align with itself either. It has become clear based on the atrocious way Encore Spa and Encore treats people that they need SERIOUS HELP. Please WAKE UP & stop treating your own people so poorly. It is disgusting and your guests don't like it. Original Review: Van is THE BEST nail tech!!!! He always does an amazing job and has the best personality. I don't see anyone else. Everyone loves him, not just me. Sometimes I don't even need to get my nails done, but I book extra services just because he's THAT good and I love catching up. Give him a raise!!

Solid spot for a relaxing & therapeutic infrared sauna followed by a vitamin C shower & a…read moresubsequent cold plunge. The saunas are clean, comfortable & easy to use. The vitamin C shower is refreshing and very relaxing after sitting in the sauna. Love a cold plunge. And this is no exception. My only complaint is that I don't believe the water was replaced after it was used by the previous customers.

carlos assisted me with my intro session, as i wanted to start with cold plunge and end with sauna…read more you get 15 min in the cold plunge room, with a shower right next to it, and in the sauna room you get an hour, also shower in room. i don't mind switching rooms, actually i likely prefer it, and they do have a little beauty bar in the back with blowdryers, straighteners and mirrors to put yourself together after your session. the sauna session was so amazing, it's set at 147 but you can adjust it up to 170. the cold plunge was my first one, it was difficult but i got the hang of it. it did worry me a bit that there were a lot of oils in the water and a hair that clearly wasn't blonde in it... i was told from my intro session if i signed up same day i'd get $40 off the membership. i looked through all the options, committed to the 2x monthly package, then was told that was the only package that didn't include the discount. no big deal but it shouldn't have been the first thing advertised. I mentioned that I might want to cancel because it is a bit far for me to travel on a regular basis, but I wanted to see if it was worth it to prioritize into my schedule. they didn't make it clear how to cancel. I've been two more times and there's always some oils in the cold plunge tubs which makes me hesitant, but the private infrared sauna suites are amazing and 100% worth it.

Rebalance is fantastic for providing a chill, warm, welcoming atmosphere that helps with…read morerelaxation, letting go, and can sooth sore muscles and aches - I am so glad they've reopened!

I'm a trained massage therapist as well, and this is the only place I go to get bodywork. Marcus…read moreis, hands down, the most skilled massage therapist I've ever experienced. I always leave feeling like my range of motion has just increased more than I ever thought possible. Need high pressure deep tissue? She never disappoints! Do yourself a favor and get work done by the best.

I don't normally write reviews, but this was the absolute worst massage i've ever gotten. I believe…read moremy masseuse had just started working there as I saw signs welcoming him. He did the same one technique on the smallest area of my back for the entire hour. The room was absolutely freezing and I did not feel remotely comfortable or relaxed. Really disappointing. Will not be coming here again.

The place is very clean and nice. The room is spacious and has a relaxing vibe. I like they have…read moreheated tables. Jonathan H was very good with his techniques and pressure. He focused on the area that I requested to be worked on. He explained why I was having the issues on my back. They are very courteous and professional. Jeff (the owner) was very friendly and informative. He answered questions on the membership program. Definitely recommend this place for a good massage.

Wow. I am really picky and a tough critic when it comes to massages, and I hate subscriptions…read more After using Patrick for the first time months ago, I signed up (massive big deal) and get so relieved when I get to go in. I have never (and I get massages semi monthly) had anyone focus the entire time on the spots I need. His technique and skill are unmatched for me. This was an in app review I left him: Twice in a week- not unusual for me but it is unusual to come out feeling like he released 100 pounds off my shoulders. I have never ever had someone work so deep and so thoughtfully on the areas causing me the most pain. I can't imagine trusting anyone else with a massage after trying out Patrick. He really cared about the spots that hurt me and he worked really hard to get those knots out of my shoulder. He didn't skip over it. He didn't give up. He didn't move on. He made sure I was healed when I walked out. His stretching and massage combination were worth every single penny. Charlene 4 months ago

Squeeze is an amazing addition to Assembly Row. They have amazing staff and very friendly. It's…read morevery relaxing and nice time. We signed up for a membership after the first massage

Asked for my favorite stylist and granted hair is lovely just the right color blend new with now…read morewhite thighs

This was my second visit to the salon, and I love it! I especially love that they use vegan…read moreproducts, and Valeria is incredibly talented. I've been so happy with my haircuts and my overall experience at Aveda. I highly recommend this salon to anyone looking for a great place for their hair! ‍

The staff is professional and welcoming. I enjoyed the services and have come back multiple times.read more

the haircut style is very nice, and the massage therapy is also relaxing! Tony is a great…read morehairstylist, and every time he treats my hair very well. They also threats my acne very well! I worked a 3 month treatment with Gigi, who is the facial therapist, and improved my skin better! If you also have any skin issues or just wanna have a deep-cleaning by professional therapist, i would recommend her. Massage by Amy is fantastic, specifically my neck or leg muscles got very tight because of work, she knows how to relax them and i felt so relax and relief every time. :)