I arrived on time, several ministers before my appointment. The front desk reception girl asked me…read morefor insurance which I provided. She said this is HMO not PPPO. Very rude tone of voice as if HMO is not welcomed. I said that I found your office on Aetna web site and that it shows you guys are taking new patients. In fact Aetna referred me ti your office. When I phoned this office, they booked my appointment with no issue. But upon arrival, the front desk receptionist is very rude. The receptionist said that I will need to call Aetna to verify if my insurance PPO or HMO. It was such a frustrating experience. After 15 minutes, I decided to leave. It is not worth my headache. As a new patient, I did not feel welcomed but judged. I was treated and talked to with disrespect and treated like a minority and outsider. The demeanor along was filled with discrimination and discomfort. So I told them that if you do not want my business, its Ok. im happy to leave. So I left.

Have been with them for years, even referred family members. The moment I refused to accept some…read morespecialized care which would mean more money for them and more deductible on me they decided I was not a worthy patient/ client or whatever they see everybody else as. Time to move on.

The staff here are really nice people. Everyone is usually up beat and very friendly. I've been…read morebeen here for a cleaning and the dreaded wisdom teeth extractions. My experience has been nothing short of amazing. I would definitely recommend to everyone that I know. Great job

Such a thorough practice with kind staff and exceptional dentists. They really look at the whole…read moremouth and issues and provide a comprehensive view and conservative recommendations. Great communication after my children's appointments.

Excellent work!! Highly recommend to anyone who needs some serious dental work! The surgeon was…read moreamazing, the assistant was awesome and really helped me keep my cool when they were wiggling that tooth outta me , office is straight forward and very professional!

Terrible. The office was extremely hot, to start with. As for quality of care: what a mess! Instead…read moreof a technician dealing with a computer software problem, the doctor herself (Marissa Bergthold) spent time trying to fix it, while getting stressed and irritated in the process because they were losing time. The doctor negected to speak with me about the procedure. All these failures were made up by the super-hero assistant, whom I sincerely appreciate -- Macie. Thank you, Macie, for explaining the procedure in detail. Thank you for being calm and polite. Meanwhile, Mary, the financial person, was demanding, pressing and rude. When I asked clariying questions, she said she did not like my tone. Takeaway: I would never trust oral surgery to a doctor who was is frazzled and rushed.

I cannot express how much I adore Dr. Rawalt! I have been coming here for several years after being…read moreso terrified of the dentist that I avoided it like the plague. Dr. Rawalt is always, and I mean always so upbeat and helps me relax my nerves if I'm over the top nervous. The office is clean and the waits aren't long to be seen. I will keep returning just like I have been for approx. five years, not 100% on time here.

You get charged for canceling appointments. You have to give 24 notice. I canceled on Monday…read moremorning because I was sick. How would I know on Friday that I would be sick on Monday? I wish I could charge them for the wasted time laying in the chair waiting on them to show up. Their billing is very sketchy. Always sneaking in a fluoride treatment I didn't ask for then charging me for it. All I can say is be careful.

Wonderful experience with Dr. Busch getting our babies tongue tie done. The entire process took…read moremaybe 5 minutes start to finish. The procedure itself took 45 seconds tops. Dr.Busch is extremely professional with overall care. Wonderful bedside manner, very swift and thorough, has immaculate composure as well. I wouldn't go to any other dental office! Thank you Dr Busch Team!

I've been a patient at the North Kansas City Dental Group since childhood, and my experience has…read morealways been positive. While I've primarily seen Dr. Busch, I've had the pleasure of working with several hygienists over the years. Currently, Joyce is my hygienist, and she truly stands out as the best of the best. Joyce ensures that every visit feels like a thorough and rejuvenating cleaning. She provides detailed instructions about the specific areas of my mouth that need focus and sets clear expectations for improvement by my next appointment. There's nothing more satisfying than hearing her mention the progress I've made in brushing and flossing since my last visit. The entire team at North Kansas City Dental Group exemplifies professionalism and care, from the skilled dentists to the welcoming front desk staff. I typically don't write reviews unless I feel strongly about a service, and I genuinely believe that the quality of care here merits recognition. I highly recommend checking out the North Kansas City Dental Group. They not only enhance your smile with their exceptional dental care, but they also offer a range of other services that can improve your overall health. Trust me; this is truly the best dental care provider.

Apparently having children makes you want to take better care of yourself, who knew?! I hadn't seen…read morea dentist in a VERY long time ( no, really, incredibly long ) and decided to be brave and make an appointment. S & G Family Dentistry has a welcoming environment and made me feel comfortable as I was extremely nervous. They took their time ( in a good way ) and made the process as smooth as possible. I even agreed to start coming in for cleanings every 6 months, like you're supposed to, because they were very nice and accommodating.

My children and I have used this dentist for the past 10 years. The staff is always courteous and…read morehelpful. Office is clean and updated. Highly recommend Dr. G!

My experience as a new patient at Crossroads Dentistry came down to a repeated lack of respect for…read moremy time and a miserable experience in the chair on top of it. From the very first phone call, I was clear: I have real time constraints, and I did not want to split X-rays and cleaning into separate visits. I asked to do everything in one appointment. I was told that would push my start date out, and I accepted the wait to avoid multiple trips. When I arrived, I was told they couldn't do the cleaning that day and I'd have to come back -- the exact thing I'd asked to avoid. What made it worse was that I was surrounded by other patients who appeared to be getting their cleanings, so the claim that it couldn't be done didn't add up. The dentist found a few cavities, so on my way out I again asked to combine the cleaning and fillings into one visit. They agreed. Yet at that appointment, I got the cleaning, was sent back to the waiting room for fillings, waited about 20 minutes, and was then told the dentist was too backed up and I'd need to return -- either later that day or another day entirely. That's now a third trip for something I explicitly tried to schedule in one, and it doesn't even account for the deep cleaning or Invisalign still ahead. The X-ray process itself was also rough. The assistant handled the apparatus so aggressively that at points I thought my gums were bleeding from it scraping against them. On top of that, a second assistant had to come in and redo the X-rays because they weren't done correctly the first time. Between the constant rescheduling and the care I received, I won't be returning. Whether it's a scheduling problem or something else, the office here does not respect its patients' time.

Used for crossroads dentistry for less than a year, and will not be returning. Had one appointment…read morescheduled for 11:00 to repair a chipped front tooth (something I would consider rather attentive), they requested the day before to see me an hour earlier. I go in for the appointment, they don't see me until 10:30, just do an X-ray, and cut my appointment short because they had other patients to see (even though that was my initial timeslot). I said I needed it filled that day, they made me wait a whole hour after that appointment (way to value my time) to fill it (and Fleming is rude about the entire process on why I needed it fixed that day) . Another appointment was to get my top left first molar crowned after going to an endodontist for a proper root canal. I go in for the appointment and they started numbing my right side first molar. I told the assistant I was there for a crown to be placed, and they said I needed a root canal on my right side and, more or less, tried to bully me into a procedure I didn't need. The assistant stated I would be charged for the cancelled root canal and they have proof I agreed to it (and they never produced it), Fleming comes in and the assistant raises her voice stating she didn't understand why I didn't want the root canal (because it's an expensive procedure that your informing of that minute). Got my proper molar crowned, told the front to cancel my upcoming cleaning and that I wouldn't be returning. But hey, at least they have art :/

Dr Mancin is truly the only person who took away my fear of Dentist and it seems almost half the…read morepopulation feel the same way. But Dr Mancin takes extra steps to make sure the patient has no pain. I know because I've been going to Dr Mancin for 28 yrs no pain & I have had numerous procedures done trust me. I have the most admiration for him for his professionalism for his delicate work and for his vast knowledge of dentistry. He is truly amazing!

My husband was a new patient fully insured so no out of pocket. He had 2 teeth extracted requiring…read morestitches so there was some pain which he didn't expect. He also had a filling. The Dentist was very knowledgeable and informative of the procedures being done. He was very grateful for the Dentists time.