I'm very irritated. They Quoted $35 on the phone, charged $40 at the checkout, and it looks lumpy and awful. I can see the old nail polish through it. She spent way too long with the drill on my nail beds and now they are brittle. I don't often leave review, but this is Not okay. read more

Joy Nails - Nail Salons Near Me - Rochester, New York

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This salon is c lean, friendly and accepts walk-ins. The location is convenient as well.

Came for my eyebrow waxing and she gave me a little Mini head massage that was amazing! Great vibes. I kind of like how small it is, it's a hidden gem read more

I have been going to Joy Nails for years. Staff is always amazing and greet their regulars by name. It's like a social event getting to speak with someone next to you while sharing a great experience. The salon is clean and the services provided are as good as or better than some of the high priced spas I've been to. read more

Love everyone that works there. Have been going there for a number of years. They all do a great job.

Very nice place. Friendly staff. Love the job they did on my nails! The wait was not very long. Many colors to choose from.

I haven't gotten acrylics done on my nails in over a decade. I got a suggestion to go here from one of my friends. I was sat immediately with a smile. Unfortunately I do not remember the lady's name who did my nails, but she was very friendly and gave me exactly what I wanted. She is very talented. I couldn't have been happier with the results. For a French manicure with hot pink tips it cost me $40. That's what I remember paying way back when. Because I am in nursing school I can't get my nails done regularly but in the summer when I do get them redone I will come back here. Make sure you tip! They work very hard and I'm sure it is appreciated. Thanks Joys Nails! read more

Joy Nails - Love them - Nail Salons Near Me - Rochester, New York

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Y'all please don't listen to anyone else bc their exaggerating . This is a very good place I just started going here yesterday Rachel is the BEST at toes and nails go in and ask for her . There is 2 guys in here 1 very short guy who wears a hat he's good the other one tall guy my friend didn't like how he did the French tip in her toes. But overall they are friendly and all good. I highly recommend booking with RACHEL read more

Don't waste your time! Even with an appointment they will have you sitting there for a 30-45 mins waiting without even acknowledging you.

Overpriced. Very crammed environment. Seems like they only take good care of their regulars with an appointment.

I love the smell of an acrylic manicure. I know it's probably killing me softly but being in a no-frills nail place with the smell of formaldehyde and an Us Weekly is my happy place. I walked in to Joy Nails for the first time at 4pm the day before a holiday and the place was packed. It's smaller than a lot of nail places I've been in but they use the space effectively, with five pedicure stations and six manicure stations. I was super nervous I would have to wait a long time as people with appointments were walking in but they seated me within a few minutes. (They take walk-ins as well as appointments, which I'll remember for next time.) I can hang out forever in one of those foot-sized hot tubs so I was fine waiting. I don't love massage chairs for some reason - they always feel a little rough for me - but I will recline the crap out of a pedicure chair. No shame in my lounge game. My nail technician was very polite - and FAST. I think he was done in 30 minutes. Love it. If I want a relaxing experience I'll go to Del Monte but when I have a dinner to get to, I like to get in and out. Everything seemed clean and the prices are very reasonable. They don't have walls and walls of polish but the selection was good. They also do airbrushing, which intrigues me. I follow a woman on Instagram who is always showing off her rhinestones and other crazy nail art. I may try it, when I'm feeling frisky. I didn't spy any magazines so bring a charged cell phone or plan to work on your meditation. There is a TV in full view of everyone so maybe next time I'll plan my trip around Ellen. I'll be back! read more

Joy Nails - Price list - Nail Salons Near Me - Rochester, New York

I've been coming here for over a decade. Prior to covid I was a monthly customer. I had not been since February 2020, until yesterday (April 2021). To my surprise, they made many upgrades during my hiatus! (This place looked the same for over 10 years). They've made many improvements and there is more space inside. They have taken many sanitary measures for covid, including better traffic flow, better layout and the use of plexiglass barriers. I always expect to wait when I go, this place is quite busy. You can make an appointment but you can still expect to wait. I recommend an appointment if you want to go in a group. I went on a Saturday at 11am and got right in, but many people came right after me. I've heard Saturday afternoon is less busy and a good time to come. But most of the wait is because they take their time and they do a good job. I love this place and the people there and expect to be a customer for another ten plus years. Take care of them they will take care of you! read more

I made appointment for 3 of us for my daughter's birthday the night before. When we showed up the next day they were closed!!!!! No phone call to tell me they were closed or needed to reschedule, no sign on the door, nothing door just locked. I will never go back again. read more

I been there 3 x and every time I go to just get a fill they charge me 33$ or 34$ when clearly I was told it was 30$ . Mind you my nails are short . Today was the worst nail refill I've got .she used so much gel nail polish, that looks so thick and so sloppy. She was in such a rush I dislike service like that. I will never go back . Don't recommend to no one smh. No to mention how rough I can feel the burning as she taking off the gel nail polish. On top of that the bubbles on two of my nails nice bonus. Ridiculous. But they are quick to charge you. Worst service. read more

I went to location because it's close to my new home and I'm very disappointed. I waited 1 hour while soaking my feet for a pedicure which turned out horrible. Plus for just a polish on my nails took 45 minutes and very disgusted with the service and the staff. Do NOT go to this place. read more

My daughter and I have been going to Joy Nails forever , they are the best. Julie, Lucy, Hannah, and Tan are the very best. Customer service is great. Love them. read more

I have been salon hopping for quite some time. Jenny did an amazing job.I don't think I am picky but I have a few things I know I do and don't like. She listened to me and was meticulous. I think I have finally found my favorite. Thanks Joy Nailsand Jenny for such a great experience. read more

Love joy nails. Julie does a great eyebrow wax. Hanna does an awesome job on my nails, and Tam is amazing at pedicures. They are all very friendly!!!! read more

I have tried to like Joy Nail Salon but have been cut too many times with electric drill/sander. In the past 6 months I was cut multiple time twice drawing blood. And their chemicals burn the cuts. I can't tolerate the pain of going there any longer. I tied but it's just not worth getting cut. read more

Very rushed with one finger bleeding and my cuticles chopped up. The next day my cuticles were 10x worse.

Came here on a Wednesday at 11:30am for a refill .. there was barely anyone there probably like 2 females. As soon as i walked in i was welcomed like if they knew me for so long ! I felt comfortable ! I went for a refill and their prices is $13 & up i Got Charged $15.00 plus and extra $1.00 for using debit .. I was treated well and not sure who did my nails totally forgot to ask but i was very happy with my results ! Will be sticking to that same nail tech ! First nail salon i try out in rochester & i am satisfied !! Will be making this salon my go to !! Very Happy ! read more

Joy Nails - Nail Salons Near Me - Rochester, New York

Been going here for years. Super clean and reliable. All the workers are so sweet and do a great job!

I made the fatal mistake of going to this nail shop for a pedicure and ended up with a foot fungus. Even worse I returned to speak with the owner and she had nothing to say other than "when you come back I take care of you". Take care of me how? You should be first apologizing to your customer and then offering a solution to the problem. For example how about a gift card ? The truth is most business owners are happy/delighted to get your money/business but have no sense of ownership for incidents such as these. I will never go back to this shop it has been a horrific experience. I also made it a point to notify potential customers because nobody deserves to pay for a foot fungus. read more

You can still see the white tips underneath it felt rushed, my whole nail wasn't painted and I left with nail polish on my skin still. read more

Joy Nails - You can still see the white tips underneath it felt rushed and I left with nail polish on my skin still. - Nail Salons Near Me - Rochester, New York

I was visiting my family and stopped by this place when one of my nails broke. The staff was very nice and were able to fix my nails for me within 15 minutes and had a pedicure done too. I truly recommend this place anyone who wants their nails done right and fast. read more

Been coming here for years! Since they were on East Ave, before they moved to Irondequoit. Good service, great place for a mani pedi. I don't get fake nails, so I can't speak to that, but try them. read more

Love this place. Reasonably priced but they don't rush you. Good job every time!

I've recently moved to this new Rochester area and was looking for a place to get my nails done at a reasonable price. This place is it. A coworker recommended them and I will not be looking to go anywhere else. I walked in and in no time they had me in a seat. It was quick and beautiful work. I got gel polish and it lasted two weeks before I saw a chip. The best part however is the price. Only 25.00 for quality gel manicure!!! I love it and highly recommend to anyone! read more

Although the people who work there are extremely nice, and can speak really good English, and the price was really, really, cheap, my nails turned out horrible. I picked a sparkley-blue, acrylic color tip. they dipped my finger in the blue sparkles. it was extremely weird, and not only that, but this morning (the morning after i got it done), right below the colored tip, there are huge air bubbles, that look yellow. I will not be going here again. read more

Super happy with my nails as always! I arrived over 30 minutes early and they started with me right away! They took their time on my nails to make it perfect. Also, they were gentle with my sensitive nails. My go-to place! read more

Joy Nails - Nail Salons Near Me - Rochester, New York

Hannah is amazing! Whenever I fly in from California she is one of the first people I see. You won't be disappointed!

coming from a nail salon where no one smiles and no one talks, this salon was so much fun! Everyone seemed very happy and very polite and chatty and my nails turned out awesome. Julie did such a great job. Generally a new set looks bulky and thick, but mine look gorgeous. My only suggestion to them would be the cleanliness. It could really use a scrubbing and when the employees aren't doing nails they're sitting around doing nothing. I would encourage them to clean up the place. Thanks!!! read more

even though the wait was long the service was awesome. there was a car accident outside that day as well and the power got cut mid way through but they didnt rush us out and took their time to get the job done. this was my first time and i will ALWAYS come back :) read more

Awesome customer service ... Mens pedi was 30 and womens was 25 ... Chairs were great ... Took a bit to figure out the massage settings ... Technicians were very friendly... read more

In town for work and desperately needed a pedicure. I called and asked how soon they could fit me in today and was told to come in! I walked in and was greeted with smiles all around. Best pedicure ever! I will definitely be coming back every time I'm back in town! Thank you so much!! read more

Why are mens pedis $5.00 more than womens, we have the same number of feet and toes and usually guys don't get polished, women do! I won't be going back rip off! read more