I had a customized facial with Mark Layman Le and my facial was THE most relaxing experience I have…read moreever had. Mark is incredibly knowledgeable and honest. He put forth extra time for the facial massage which felt amazing and helped decrease puffiness. My skin is glowing! He also offered recommendations on products, and gave me tangible goals to work towards in my skin-care journey. I highly recommend Mark.

Very nice place with great service. The lounge area was stopped with tea and coffee, water and…read moresnacks. I took my daughter here for her 30th birthday. We both got facials. I loved my lady, however, my daughter said that the lady that did her facial talked too much and tried to sell the products while giving her a facial. I definitely go back though.

My son bought me a gift massage and she (massage) person didn't show & NO APOLOGY. KINDA AMATEURread more

This is probably one of the, if not THE best massage retreat in El Paso. Tracy is one of the best…read moremasseuse I've ever had!! My gf comes here a lot, she's a med school student and is usually pretty stressed out, but every time she goes to Tracy she walks out a new person - refreshed and ready to take on the world. Tracy's studio is relaxing and welcoming, she also makes sure to cater to your personal massage needs (I'm a wuss and can't handle too much pressure). She also lets you unwind first on this fancy massage chair, it's like getting a pre-Massage before the real thing. Price, experience, value, all top notch, can't recommend this place enough!

I've been going to Blush for about a year now and have gotten most of the services offered. I…read moreusually go to Chantel for my facials, she's so knowledgeable and will always give me recommendations based on what's going on with my skin at the time. I've been getting compliments on how nice my skin is ever since. Teresa is absolutely the best for massages. I wish I could take her home with me. Loved going to her for my prenatal massages every month, it helped my back pain so much. There is complimentary valet through the hotel which I didn't realize at first.

The ambience and service is wonderful. They also have a unique shop, where I've purchased a variety…read moreof clothing many times. The spa amenities are free as long as one is spending above a certain price point. Check with them first. Booking is easy, lots of parking nearby. It's set inside a hip lux hotel in downtown El Paso. The facials here are wonderful.

Sophie did a great job! She was very nice and very thorough. I will definitely be returning.read more

Such an amazing experience. Sophie's work is incredible and so inexpensive for the beautiful…read moreresults. Located inside Daniel Bilsbarrow Salon, Sophie has a clean and simple room that is set up for maximum comfort. She works fast, yet effectively to give you the results you are looking for! Highly recommend her waxing services!

i gifted my best friend for her birthday, a prenatal massage and a facial. First, the 60 minut…read moremassage started 10 minutes late and ended 5 minutes early. and then the facialist was late and only provided a 30 minute facial (rather than the hour my friend was told she would get by the front desk staff) overall, she said it was good, but me, being the payer, I am disappointed.

A wonderful massage! I got a gift certificate are and they let me upgrade for the difference…read more Lovely aromatherapy if you ask for it. Clean and prompt, same day massage appointment. It is definitely not a Miss.

Review of Massage Envy East (1886 Joe Battle, El Paso TX):…read more I had a very disappointing experience at this location. The facility is dirty, as shown in the photos I took, which is not what you would expect from a place that promotes health, wellness, and relaxation. When I arrived, I waited about 10 minutes before being greeted because only one employee was working the front desk and was tied up on the phone. Once I was acknowledged, I had to complete intake forms twice on the iPad because my information wasn't saved the first time. I was then taken to the so-called "relaxation room," which had a sign requesting phones be silenced. Unfortunately, another guest had her phone on speaker watching videos, making it impossible to relax. Staff did nothing to address it. When I asked the therapist about phones, she confirmed they weren't allowed but still did nothing about the obvious disruption. The massage itself was the worst part. The room and table were filthy, dust, grime, and even dead bugs on the floor. The massage therapist lightly grazed my back with her nails rather than applying real pressure. When I asked for more pressure, she told me she could only do "medium," but her medium was no more than a feather-light touch. At that point, I asked her to stop because it was not meeting my needs at all. To make matters worse, when I got up from the table, I noticed the table itself was dusty as well. At checkout, the receptionist, who seemed to be the manager, asked if I wanted to reschedule, with no apology, no attempt to make things right, and no acknowledgment of the issues. Overall, this was an awful experience: poor cleanliness, poor service, lack of professionalism, and absolutely no customer care. I would not recommend this Massage Envy location to anyone.

This location has canceled my wife's appointment on three different occasions on Saturdays causing…read morea huge inconvenience as we get or massage at the same time monthly. This is something we do monthly together on Saturday. Once they cancel her appointment there are no other appointments available causing us to spend the entire Saturday at Massage Envy while we wait on each other. We are going to drive to the other side of down (Fountains) where we can count on our appointment times being honored.

The facial tech Jade was very good. She took her time and over all it was a stress relieving…read moreexperience. The reception area had a very relaxing atmosphere. I made another appointment but had to cancel the day of due to a serious medical condition. They informed me there was a cancellation fee of half of the total amount for one session. I was furious and total them I wanted to cancel everything. They said I still owe from one session toward the membership. This was in February 2026. They also informed me that I had a certain time frame to use the remaining credits, which was three. They said I had until April 30th to use all credits. My sister is coming to visit May 2nd and I called their establishment to see if could use the credits for her and I. I spoke with Justine and she said I could. Someone else called me back and informed me that since the it was past April 30th the company has a policy that my time had lapsed and I would have to pay for the scheduled appointments. Hand and Stone cares more about profit than customer service. I would never recommend their establishment to anyone. Go somewhere that the owners care about service. The only reason they even receive one star from me was because of their tech Jade.

Peaceful, clean, and friendly environment! David did an…read moreamazing job! Definitely coming back!