Very clean and well maintained. Dryers are 25¢ for 8 min and they work well. Bathroom was also…read morenice. Im impressed. The worker was VERY KIND, he saw we were $1 short and helped us out. Very nice and highly recommended.

Very helpful was missing 50 cents for the washer my clothes were and one of the employees offered…read moreto pay the remaining amount appreciated the help and kindness

Today I had a really bad experience here, in particular with the work attendant "Gloria". I had…read morethree washer machines that I was using, two out of three of those washer machines worked properly. One of the machines that I was using didn't produce any detergent although I used a great amount of detergent. I told the attendant "Gloria" what was going on and she totally disregarded what I was trying to explain to her. She was very rude and dismissive towards me. She pretty much brushed off the issue that I told her that I was having with the washer machine not cleaning my clothes. I even explained to her how the other washer machine produced soap but this machine in particular didn't. But instead of "Gloria" trying to rectify the situation she simply gave me a big F U! I asked her for her managers name and number but she told me she didn't have it, so I then asked when will her manager be available she claim he or she will be in on Sunday but she couldn't provide a time. After having this experience with "Gloria's" unprofessionalism I won't be returning back to this laundry facility ever again for "Gloria's" terrible customer service skills. To be honest she shouldn't be dealing with the public with that kind of disposition. I was highly offended by her service, or lack thereof.

Super clean and the owner was super helpful and informative. We haven't had to use a laundromat in…read morea long time but being displaced after a flood caused our situation to change. Thankful for this wonderful place!!!

TERRIBLE PLACE. The owner is RACIST and incredibly rude. The whole place smells terrible, the…read morewashers are full of mold, the dryers don't dry, and there are CRICKETS everywhere. On top of that, the prices are way too high. DO NOT EVER SPEND MONEY HERE. There is a much better laundromat down the street.

The guy who owns this place started yelling at me as to how I loaded the machine. Most of the time…read morethe washers don't ring out the clothes and I don't yell about that. I won't be back. Complete jerk.

Good place to wash clean and fast washing machine love it coming each week for now onread more

Wash and fold service was outstanding! Fast turnaround and beautifully folded at a very reasonable…read moreprice.

Clean!!! Prices are good and they have a change machines,…read moreand sell everything you need to wash your loads

Was turned away once when my husband and I came in the evening even though the sign said last wash…read morewasn't for another 30 mins so we were pretty disappointed. Came back to give it another try since it's close by but won't be back in the future. Half of the machines were broke and even the ones that were supposed to be working didn't seem to. One of the loads we started the water spilled in gallons out of the bottom for lack of a good seal. When we made the girl working there aware she didn't seem to be in any rush to help. She laid two towels over the water (which didn't make any kind of difference compared to the amount of water on the ground) and put up a caution sign. There was at least an inch of water on the floor. Then she didn't put up a sign or anything to say it wasn't working and another lady almost tried to use it but I warned her not to. It wasn't until the owner (I assume he was) came by almost an hour later did it get mopped up. It seems that this was a common issue because there were towels bunched up on the other aisle below other washers as well. Inside was very hot.

Dropped my bedding off Saturday morning for them to do laundry service since we had a busy weekend…read moreday ahead. They had it all done folded and bagged for us early afternoon that day. I was pleased with this very busy and clean place. Their value is very competitive . I'll be back!

I had a very disappointing experience at this location. The workers were extremely rude and…read moreunprofessional. I didn't feel welcomed as a customer at all. For a service-based business, basic courtesy and communication should be a priority. Unfortunately, I won't be returning and cannot recommend this washateria until the customer service improves. Very rude workers

Nice and clean! Can get busy but still plenty of room. Must have quarters for the dryer.read more

This is no Hyperbole - J&J is only laundromat that I've ever been to where I've felt like I was…read moreactually in a clean environment. It's a clean clean laundromat with pleasant staff. They periodically clean and whip down the equipment. There's a play area for children, vending machines, TVs, ect. They also provide services for you to drop your clothes off and have them take care of everything for you (though I've never used it). The only negative about J&J is that one could say that it's expensive. However, for the peace of mind you have here, I think that is well worth it.

I came in to do my laundry and my mom's, and the experience was very disappointing. The employee…read morewith glasses moved the cart I was using without asking and even put one of my baskets on the floor. When I told her I needed both carts, but she put it back. I put my clothes in the dryers and stepped out briefly to pick up my mom. When I came back (about 15 minutes later) the employee had taken my clothes out of two of the four dryers I was using, even though the laundromat was empty and there were plenty of open dryers. She said another customer need it the dryers, and later claimed her employer told her to remove unattended loads. I told her that I 100% agreed when is busy and no dryers are available. What bothered me most is the inconsistency! on a previous visit, when the laundromat was extremely busy, I waited over 45 minutes for an unattended dryer because the staff told me removing clothes would be an "invasion of privacy." I used to like coming here and would drive 7-8 minutes from home, even with laundromats closer to me. But after today, I won't be returning.

Best laundromat in Richardson. It's always very clean and the staff is very helpful. There are all…read moresizes of washers and the drying is free.. their bathrooms are always very clean too.