I just moved here from Phoenix 3 months ago - so me saying that this place is a S+++ hole is…read morehorrible as I'm used to almost every car wash in Phoenix being used as a drug spot or homeless encampment ... yet, I still give this review... what happened ? Let's see, I go to get a little scent tree from the vending machine on site but all I have are $20s. So I leave come back with dollar bills and I have to use there change machine right next to it- so I place $1 bill in and it rejects it.. well it did this to around7 bills before taking one, next I go to buy the scent tree and it just eats my money and doesn't do anything.... I hit it any noting , I go to look for an employee and guess what nothing ... so I say whatever, I'm gonna go vacuum out the car real quick ... I got to the vacuums and start to vacuum and POP! Like many of you have scene before on a vacuum. The device head falls off and now your just left with an open hole that sucks ... (scary movie to anyone who knows what I'm saying . "Mom said stop bothering me when I'm cleaning my room!") anyway, so I'm fed up and leave- 2 days later I am on way to work and need to vacuum again real quick. I pull in and go to another vacuum for a quick 2-3 min in and out... GUESS WHAT HAPPENS ?! YUP, NOW THIS DEVICE HEAD FALLS OFF! I am pissed and look at the machine across from me. THAT HEAD IS DUCT TAPPED ON HEAVILY.... so every single vacuum here has the same problem- a cheap $40 per vacuum fix from the owner to just replace the 1.5" pvc 15ft hose or shoot even super glue - All in all- I will stay far from this place as I fear what I will make POP OFF if I comeback here again

I am a regular customer to this car wash. I can't tell you how many years I'll say 10 because I…read morejust haven't kept track. Been very satisfied generally. On the off occasion that there's an issue the gentleman that works there has always allowed me to run my car through again. On this particular occasion, I paid the $12 car wash which I guess I will call it the works since I can't recall the actual name of the top tier and when I entered into the car wash the lower body car wash which does the tires and the underbelly of the car did not engage. Also, the car was only washed once. When normally the $12 wash is selected it is a double wash. No worries I approached the gentleman and explained to him what happened and let him know that. Unfortunately I was in a hurry and would have to return to get it washed at a later date and I would like a pass to return do so. He explained to me that I would have to do it right at that moment or I would lose my money. I explained to him that I just did not have time I was on my way to Phoenix. I had to catch a flight and I absolutely could not take extra time. He said once again, no I'm so sorry. Cannot do that. I was not happy at all since what I got at the car wash was equivalent of a three dollar car wash so I got in line and waited behind multiple other cars I might add, which took about a half an hour. I watched him when I got up to the next car in line wipe off the electronic eyes before my car got in as they I'm going to assume get caked with soap and debris and might prevent the lower part of the car getting washed. I failed to mention that when I first approached him and told him what happened he said I must've entered the car wash prior to, the greenlight allowing me to go in. I told him I did not but he said that's probably what happened again. I told him I did not. I'm assuming they do have this problem on occasion. The only reason I've taken the time to write this review is to let those who go here to not enter the car wash early. I certainly did not. But they do have electronic eyes. They get dirty and sometimes don't engage on the full car wash that wash the bottom or the underneath of your car, so if it doesn't trigger, and it doesn't wash the bottom of your car, you need to prepare yourself that you will have to run through a second time you can't come back later and it can take quite some time to go through. I did make my flight that day, but I was very stressed out on the drive down, and I probably should've washed the car the day before so it was my own fault. Not really happy that they didn't have a little thing they could give me to come back later. I'm a good customer and I do recommend this car wash just a little helpful hint and that's why I taken the time to write the review.

I went to KK Express. I guess it used to be Octopus? Anyway, they spent a lot of time on my car…read morefor their $22.99 "Regular Wash" (+$2.99 for SUV) I'm very happy with the result.

AVOID THIS BUSINESS!! During their $50 "ultimate" car wash,…read moreKK Car wash wiped my windshield with Armorall, leaving a white, streaky film. When I asked them to clean it, the boss's daughter told me that they only clean the interior windows with water. Yeah, right. Show Low police were useless, btw. DO NOT USE THESE PEOPLE! Liars and cheaters, and incompetents, oh, my!

Strange that this self serve car wash isn't open 24/7 or at least appears to be closed with safety…read morecones blocking the bays. Typically self serve places are always open .

On vacation in stopped here after getting caught in a snowstorm and driving out on a dirt road and…read moreneeded to hose my vehicle down. So many of these places you go into and they're either out of soap or the hoses are clogged or the change machine doesn't work, but this place is the exact opposite. Everything worked perfectly. It's clear the owner really takes pride in this place so stop in if you get a chance.

Pressure was great. Vacuums are strong. Don't know why someone would give a poor rating. From…read morePhoenix, and I have been to some pretty bad places to get the jeep cleaned off. This is the place to come guys and gals.

If I could give it a ZERO star I would. This place was a total joke. It first ate our money (which…read moreshould have been a sign to leave!) and when foolishly put more money in and we got it working there was no soap coming out the foam brush or the high power wand. Then the water started pouring from the ceiling half way through the car wash onto the car. There was no one around to help us or to talk to. My suggestion to everyone is to go to the other one by the Hub. Much nicer car wash!!

I hate writing a poor review on a small business in a small town but went to the car wash…read morespecifically to vacuum my car.. vacuum had little suction and the head of the vacuum came off while vacuuming.

My car was very dirty took it into the new town car wash. Took me about 35 minutes, my car was…read morelooking good as new. Got a few compliments right after the wash. They have so many settings at the car wash to give your vehicle all the attention it needs. It's truly awesome. I will be returning here again!

This place has one automated car wash and 5 wash it yourself stalls. They also have covered drying…read morestalls with vacuums. I used the automated wash. The have four levels of services. For $10 CASH only, i got the top level with multiple wax and Rainx rinses, wheel treatment and more. The circular brushes appeared to be brand new, and they did pretty good job of getting the car washed without scratches. The only thing they didn't remove were the bug splats and road tar. But I have never had any automated wash remove that stuff. Only bug remover and elbow grease can get that stuff off. My only real disappointment was that the dryer/blower cycle was too short and the power of the blowers was the lowest I have ever experienced. I ended up having to dry the car myself. Finally, the place was clean and well maintained. This is my go to place in Globe.

Automatic car wash only cleaned the sides of my car. I called their business phone number two times…read moreand left a voice mail asking for a refund or another wash. I wanted to be compensated for the bad service of course, but they never called back. Bad customer service and unprofessional, why leave a number if you don't intend on answering or return calls? As long as they get paid they don't care, money before customers.

Found this guy on yelp, saw the raving reviews and proceeded to book him via his website for a…read moresimple $60 wash/wax. As with most shops in the Phoenix Metro Area (from the mom & pop restaurants down to random car shops), I was anticipating some degree of incompetence. Edwin did not disappoint. He was top-shelf in ineptitude. Original Appointment on 2/1/22 @ 2PM [He rescheduled w/o explanation] New appointment on 2/1/22 @ 3PM [He rescheduled, stating he was far away] New appointment on 2/3/22 @ 1PM [Rescheduled at 1:08pm, stating that he was in the city of Carefree, AZ and was on his way ASAP] New appointment on 2/3/22 @ 3PM [Rescheduled at 4:07pm, stating he was far way but would be there tomorrow SHARP] New appointment on 2/4/22 @ 9AM [I canceled] And if I didn't cancel, I'm sure I would have been going back and forth with this jokester until next week. If you enjoy your time and day(s) being played with then go ahead and enjoy.

I recently retired after 44 years with Mercedes Benz, Rolls Royce, and Bently. Edwin detailed my…read morecar with the ceramic coating. I have never seen a more professional and dedicated detailer than Edwin. He raises the bar for detailing.

Worst customer service ive ever had. Tammy is beyond rude despite being" excellent at her job" then…read morewhen ask for manager to call back he was even worse. Lied to me when I asked for owner to contact me as obviously he wasnt going to address the issue. And was told " he's a silent owner and he wont call anyone. Started recording the call and asked him to repeat that. He went silent for over 3 mins while speaking to a woman in the background and then hung up on me. Proceeded to tell several more lies before I hung up and contacted horne auto group down in the valley to speak to John or Aaron. Do better Eddie and Tammy. Customers beware steer clear of this place unless u want to be treated like garbage

We DO NOT ~ I REPEAT ~ DO NOT!! RECOMMEND HAVING ANY WORK DONE HERE!! We were NOT satisfied with…read more the process or the finished product! Very Unprofessional! We took our truck to Horne Collision for repair on Tuesday, Sept. 3, 2024. We were told that they could have the work done and we would have it back in two weeks! ---* I asked and was told there would be no problem with getting the parts needed for the repair!! * --- After 3 weeks and NOTHING done on our truck yet . . . I wrote a review on here *YELP*. My husband received a phone call the next morning. He was told that they (Horne Collision) saw my post on Yelp and that he was to come and get our truck. They were not going to do the repairs!! Because of my review!!! SMH!!! The ONLY way that they would go ahead and do the repairs is IF I WOULD DELETE my review!! SO . . . I did. For my husband and the need to get our truck repaired and back!! But I did take a screen shot of the post and am attaching it to this review. SO, FIVE (5) WEEKS TO THE DAY ~ WE GOT OUR TRUCK BACK. Tuesday, Oct 8, 2024. And NO!! We are NOT happy with the work/repair! Won't be back! And FOR SURE DON'T RECOMMEND THIS PLACE!!!

I have a bronco. I have been using service writer Tom Peterson. He is courteous and professional…read more He goes out of his way to make my visit pleasant.

They have the most terrible Management specifically the Service Manager. Customer service isn't the…read moregreatest either. So my husband bought a F350 duly truck and you would think they would take care of him on the scheduled maintenance days. Anyways we had to drive down to Winslow to get good service, over there we heard that Winslow already have like 10 customers from Showlow that's how bad Showlow Ford is. And becareful what extra warranty they sell you it's not Ford warranty, and that Zeirech warranty is no good. Good Luck!