I wanted to provide an update. The owner Willie came out to the house. He ended up replacing the…read moremotor. It was another $350. But we have a working cooler. I appreciate that he did come back and finished the job. I am not happy about the total price for repairing the old motor and then still paying for a new one to be installed. Total a out of pocket $550. I did not ask how much it would have been if they just installed a new one in the first place. But the work is done.

FRAUDULENT!! This company sent American Home Shield a totally false report stating, "roof is steep…read morethere is no platform on the roof, tech will need platform to diagnose". This is after two tech spent over an hour on the roof and gave me a full diagnosis including manufacturer, part, rough timeframe it would take to fix which was all captured on my Ring VIDEO doorbell. Furthermore, all phone numbers associated with Energy Smart just ring through to a "general mailbox" no company name, nothing. When you click on email link, IT OPENS PORN IN ANOTHER TAB!!!!!!!!! HOW WOULD ANYONE BELIEVE THIS IS A REPUTABLE COMPANY??????? Someone eventually called me from Energy Smart and told me that she spoke with someone at AHS & provided the real report. AHS hasn't updated this and didn't have a record of it when I called. The woman from Energy Smart said the reason I couldn't get in touch with anyone is because I was calling the Fresno, CA number, but when I asked multiple times for the Phoenix contact number, she wouldn't tell me, wouldn't tell me her name, wouldn't tell me the name of the woman she spoke with at AHS, and HUNG UP ON ME.

Had them install a new Bosch Inverter AC/package unit. The install was smooth and professional…read more Very timely and communicative. The Bosch unit is putting out 32 degree AC air at a 2.5 kwh draw. If you don't know- thats Amazing. 82 degrees outside. That is an unbelievable amount of cooling with minimal power usage.

Daniel was great to work with. He was on time for our appointment for a pre- winter checkup. He was…read morecourteous and friendly. He helped me with thermostat settings that I did not have set correctly. He did not try to up sell me, He only provided the service I requested. I would use him again.

5 stars I had such a fantastic experience with VAR Valley…read moreAir Conditioning and Repair today that I had to come leave a review. My A/C suddenly stopped working, and in the middle of this heat, that's no joke. I called VAR, and they were able to send someone out quickly--which already impressed me. I was even more impressed when I got a text from Joseph, the technician, letting me know his ETA. When he arrived, he introduced himself with a friendly, professional demeanor and took the time to ask about the issue before explaining exactly how he planned to troubleshoot it. Throughout the entire visit, Joseph was incredibly communicative. He paused after each step to explain what he had done, what he had ruled out, and what was next. It took a few steps to figure out the root of the problem, but he stayed positive, focused, and respectful the entire time. What really stood out was his attitude--Joseph was kind, upbeat, and so easy to talk to. His communication skills and genuine care turned what could've been a stressful situation into a really smooth experience. It's rare these days to find service like this. Huge thanks to Joseph and VAR for the quick response, the professionalism, and for simply doing things right. Highly recommend!

I came out of our room to see a tech walking around with his dirty boots in the house. I asked him…read moreto either take off his shoes or put booties on as we have a toddler in the house. I was talking to my wife about it and Pete interjected in our conversation and said "I am getting the booties, alright?!" I was not talking to him and the conversation was between my wife and I. That was rude. The other technician's name is Matt and he's great. Polite and had his booties on the whole time. Pete never came back in with his booties and stayed in the van on his phone the whole time. I feel that the management should know about things like this to correct the technicians they send out to your homes. The technicians should respect customers when such request is made without an attitude just like Pete had.

Mom and Dad -- folks whose priority was to always have high quality items in the family home -- had…read moreMitchell Aire install a/c-heating equipment back in 1994. The condensing unit and furnace that Mitchell had installed back in 1994 is still up and running well -- 23 years later! One of the best parts of my experience with Mitchell Aire is this: I just emailed Mitchell Aire via their website last night, asking for a history of their work at the house, as Mom and Dad are now both deceased, and I have no paperwork on the heating/air system. (Needed paperwork for insurance purposes!) This morning, I was greeted by a VERY thorough and helpful email response from John Baird at Mitchell Aire. Seems that Mitchell Aire not only provides high-quality heat/air systems, but they also provide high quality customer service. Thank you, Mitchell Aire, for helping me in a very difficult time of a challenging move-in to my childhood home. I'm floored by your super-quick response time as well as your thoroughness.

My 28 year old HVAC unit was in urgent need of being replaced. I called Ken Mitchell who sent out a…read moretechnician to diagnose the unit and evaluate the roof area for a replacement. Ken recommended a Goodman package unit as a replacement with the SEER ratings I wanted. The price was very reasonable and the unit is covered by an excellent warranty. I called on a Tuesday, the technician came on Wednesday, and the unit was installed on Friday. In addition to the unit, a new intake grille was installed, along with 3 smoke detectors in each bedroom, and a carbon monoxide detector by the intake duct. Ken was very helpful and wanted to make sure I was informed and understood every step in the process. We appreciate Ken and Mitchell Aire employees for all they did.

The AC went out and the temperature was 108° and within two hours of calling Capriotti…read moreair-conditioning Chris was on the roof and fixed our AC and we were back in business. Chris is awesome. We highly recommend Capriotti AC and will definitely use them again in the future.

My mother-in-law's heater went out on Monday. Being from out of the area I cold called five HVAC…read morecontractors for an emergency replacement. I spoke with Chris's wife and got a very quick impression they were a legitimate HVAC Contractor. They came out that afternoon to look at the project. Had the quote to me that night. I sent the approval Tuesday and they installed Wednesday morning. Upon completion they texted photos. Impression confirmed, a legitimate HVAC contractor. As a commercial public works GC it is nice to see this level of competence and professionalism from the residential side. Job well done, 5 Stars, big thumbs up recommendation. Chris, thanks for programming her t-stat. You saved me a trip to Fresno.

We have been waiting months for this company to come out and do a repair. He was contracted…read morethrough our insurance and has been impossible to get ahold of. Is it because we aren't a big ticket service and because we are going through an insurance company? He has already doubled our out-of-pocket bill and we have already had to call out two different companies to put a bandaid on our system to give us temporary relief and have paid over $1000 between the two. We have a disabled 5 year old that we have had to buy portable A/c unites to keep cool. That has another $500. Why won't this guy answer our calls, the calls from our insurance and why does he come up with excuses to not show up? Is it a race thing? Is it because we're short, round and brown? And he's a tall Scottish? Is he not making enough money from us that we aren't worth it? I will be reporting this company to the BBB and FTC.

This company came out and diagnosed the issue when recharging the unit didn't work. Because this…read morewas through my home warranty they said they needed approval to replace a valve on our system. The owner told me I needed to call the home warranty company and get them to send the authorization. I called and they said they sent them the authorization and gave me the authorization number. I gave the number to Caledonian, but he said that wasn't good enough. The home warranty company sent them the approval again and copied us. We have reached out by phone, no answer. We then left messages on their website, no response. We have called every day and no response. We have suffered through high temperatures and eventually had to buy a portable AC Unit at $600. Unfortunately it doesn't cover the whole house. We are miserable and so is Caledonian's service. Do not use them.

In the past I've used the "big guys" companies, independent one-man shops, and everything in…read morebetween for our cooling and heating needs. Not any more. This is the only place I'll ever use now. Absolutely great service, honest and understandable (to me!) explanations of what the problem could be, recommendations of what to do, and what is not really necessary, and extremely fair pricing. I wish more businesses were like this.

I am so appreciative to this company for their care, concern and very quick response. 89 year old…read moreparent, AC started to fail today. Called Great Western at 4:20 p.m. and they were there within the hour. AC is repaired and we can all sleep better tonight. Thank you Great Western Aire

My AC went out last year. However, money has been tight, but I recently made some money doing some…read moreside hustles so instead of spending my money on treating myself, it was time to get my air conditioning fixed because the heat was insufferable. Hence, why I haven't been yelping as much, since I spent a lot of $ getting my ac fixed. I was referred to Emilio by my friend Mary. They gave us a quote to come evaluate. After the evaluation, they provided us with a quote and let us break payment in two. They responded and came to fix the unit right away. The blower motor blew out and gave us a warranty. They did such a good job that it is too cold in my house now. Lol.

These guys have saved me several times. At my previous house, Lees Air came out and told me it…read morewould be "$4k to just put a bandaid on my AC" and that I should "consider a $20k replacement". Thankfully I got a second opinion with West Coast and they fixed my AC for under $1k during the heat of the summer. Then they just did a full AC/furnace replacement on my current house, which is an older house and had a terribly old AC/furnace. They did such an incredible job. The whole process was awesome. They double checked everything prior to getting me a quote so there were no surprises, they went over everything prior to and let me know anywhere where there might be extra charges, they were awesome during the install walking me through everything, super neat while they did all their work, very quick considering the amount of work they did. And the quality of everything they touched is amazing, they really care about their workmanship. I'm just so please with everything they did outside around the AC and in the furnace closet. It's just 1000x better than what it was.