Gina is very informative and timely. I reached out and she responded quickly and answered all of my…read morequestions. I was at work when the cleaners came by, and Gina kept me updated throughout the process. Booking was simple and accessible. I was able to book a cleaning for the next day. The cleaner was thorough, detailed, and all my belongings were right where I left them. Well worth the price, I highly recommend.

Really pleased by my experience with Obsessive Cleaning!…read more The appointment process was easy (made it two days in advance) and the price was reasonable and visible on their website without having to call (which I like as someone who hates phone calls, lol). The list of what they do during a cleaning is also on their website which I appreciated bc I was looking for a specific service within a cleaning. Gina was incredibly responsive to texts through iMessage, and my cleaner was experienced and wonderful! Followed my instructions to a T and beyond. Definitely recommend and will continue using them in the future :)

Very clean and professional! Would recommend and will be scheduling another cleaning.read more

Very happy with their service. I was using home glow for…read morehouse cleaning but getting tired of cleaners just doing ok job. One actually really scared me asking if I feel safe living alone from robbers (mind you he was a big guy who I do not know coming into my house to clean) The cleaning lady came a bit early which was a surprise but she did amazing, thorough job on my apartment and I'm very happy with the result! Will be calling for the future service again. Thank you!

Cleany contacted me for a redo service, and the new cleaner did a great job. The owner seems to…read morecare about the ratings.

Had a great clean in my 2 bedroom apartment. The bathroom had a lot of stubborn grime that Belgica…read morewas able to get all out - the kitchen and fridge also were completely deep cleaned. Very professional

If I could give more than 5 stars, I would! If you've had a tough time finding good cleaning…read moreservices like I had, trust me when I say your search can end here. I tried out 4 different services before being saved from shoddy and unsatisfactory cleans, even with super low expectations. I can't tell you how relieving it is to be able to come home to an impressively clean house after a long day of work every time. And I really appreciate details like the organization of the charging cords by the bed and smudge free glass tabletops - it really makes all the difference. I am so grateful and will for sure continue to be a loyal customer!

If you have fragrance sensitivities, chemical sensitivities, allergies, other disability-related…read moreaccommodation needs, or simply care about how businesses treat people with physical differences, I would recommend looking elsewhere. I spent weeks trying to schedule a cleaning with this company. Everything proceeded normally until I disclosed a fragrance-related accommodation need and offered to provide all cleaning products myself. After that, the job was repeatedly described as a "special need cleaning," concerns were raised about whether the cleaners would accept it, and I was told I might be better served by another company. I was asked to confirm the appointment by providing my address and cleaning information, which I did. Later, after the cleaner agreed to take the job, the appointment was given away because I did not respond quickly enough to an additional confirmation request that I had never been told to expect. When I objected to the way the situation had been handled, I was told that the company would not be cleaning my apartment. What concerns me is that the entire interaction changed after I disclosed a disability-related accommodation need. Before that disclosure, I was treated like any other customer. After that disclosure, additional barriers appeared, the job became a problem, and the service was ultimately denied. Based on my experience, I cannot recommend this company to anyone who may need accommodations, nor to anyone who believes that people with physical differences should be treated with the same respect and access to services as everyone else.

Customer service was super helpful in scheduling, and our technician Leo did an amazing job! Our…read morewhite carpet looks and smells like new. I would definitely recommend this service to others.

I don't often leave reviews but I feel compelled to write about Cleaning Chief and in particular…read moreNicky. First, their communication is second to none. They communicate every step of the way and answer every question. Second, my cleaning gal, Nicky is amazing! She has amazing attention to detail and manages to out do herself every time she comes. I am very happy with her service and professionalism. Thank you Cleaning Chief for hiring such a great employee.

Irene's Cleaning did a great job deep cleaning my apartment after I moved in. The unit had not been…read moreprofessionally cleaned beforehand, and the team worked hard to get everything looking and feeling much cleaner. They were professional, punctual, and easy to communicate with. I noticed a big improvement in the overall cleanliness of the apartment. I would definitely use them again.

We've been using Irene's Cleaning services for a bit now at our home and are very happy with their…read moreservices. This week we had Janet and Sandy as the team and they did a wonderful job including in my daughter's room, which is always a challenge (baby dolls everywhere...so many baby dolls). The ladies were thorough and efficient. We regularly use this service in our three bedroom home that has two adults, one child, and three cats and they leave the home tidy and refreshed. Also- This is NOT a criticism as accidents happen but the handling deserves praise: several months ago with a different team, a cable in my husbands office was accidentally damaged during cleaning and the service was quick in their response remedy the error and it was handled professionally and quickly. Again, accidents happen, but the response was so professional and appreciated and we have never had an issue since. Would absolutely recommend! Especially if you have pets or kids :)

Both management & the housekeepers are reliable, responsive, flexible & thorough! Special thanks…read morefor cleaning 10 years of filth to make way for our new couch & also a sparkling refrigerator interior cleaning & for the usual excellent every-other-week cleaning!

The cleaner I had was excellent. She asked me about the top sheet which i hate. She was quick and…read morethrough. Helped me get some stuff out of a cabinet. Home looks great. I am a disabled senior so I appreciate the way they clean.

Great job! Easy communication and quick to schedule. Plan to use this company again. Thank you!read more

I used this service for two of my homes in Manhattan. one large 4 bedroom and one large 3 bedroom…read more The service was impeccable. The ladies that came to both units were friendly but most importantly, did an amazing job. Detail oriented. The service is not based on hourly work but for the project. They are very well priced for the amount of work that is done. Very easy to schedule and I would use them without any hesitation. Fantastic job. I would highly recommend them!

Great cleaning and cleaners are so friendly as well. They were thorough with the cleaning and made…read morethe place feel like brand new, I would recommend

I've been really struggling finding a great cleaner in nyc but was blown away with how great and…read morefriendly my experience with maid sailors was today. I did a deep clean and feel like my place is cleaner than I ever could have done myself. on top of that the person who helped clean my home was incredibly friendly :)

I hate coming home to a mess. It stresses me out…read more But between managing a busy work schedule and trying to fit in quality time with my kid, my free-time is limited, and spending weekends doing chores like cleaning is not something I particularly want to do! So I didn't ... and surely enough, despite my efforts to try and tidy up here and there, the mess built up. At first, I didn't really notice it, but then little by little, the place became unmanageable. It got to a point where I hated going home because I felt like I was walking into pigsty and it depressed me. After trying to ignore the issue, I reached a point where I decided I needed to do something because ignoring the problem was not going to fix it; and if I wanted to change the way I felt about my messy home, I needed to either spend the time cleaning or spend some money hiring a professional to help me. I'd never hired a professional cleaning service before and practically speaking, I initially had three concerns: (1) where do I find one? (2) can I even afford it? and; (3) can I find a trustworthy company where I feel safe entrusting them with my keys to come in and clean my place while I'm not home. As for my first question, I literally didn't know where to start. Eventually, I managed to find my way to Yelp and looked up services that are near me. I'm in Edgewater and based on my location, it recommended 4 places, so I requested a quote from all 4. Express Cleaning Team was the last to respond to my query but I'm really glad they did because it solved my second concern: cost. I originally had an idea of how much I wanted to spend but after receiving quotes from the first 3 services, I was left feeling disappointed because it was WAY beyond what I wanted to budget for a weekly appointment. It turned out that ECT's rates are so reasonable and affordable, my only regret is not having looked into this much sooner. All I had to do was to fill out their booking form on their website. Once I completed their dozen or so questions, I was quoted less than $100 a week to clean my two bedroom/one bathroom apartment. Now that I knew there was a service near my home that fit my budget, the only thing I had left to determine was whether I could trust them enough to give them a copy of my keys to clean the apartment when I'm at work. I wanted to make sure, so once I got an email confirmation from Jimmy, I asked him if it were possible to meet someone from the company on a weekend when I was home. Despite being outside of their business hours, his wife Fary graciously agreed to come by on Saturday to meet me and personally clean my apartment. I mean, how amazing and awesome is that?! It was her day off, but she still nonetheless took the time to come to my home just to meet me, give me the peace of mind, and did a truly AMAZING job. I didn't stay the entire time she was there but when I came home later that night, I was left speechless. I was so stunned and grateful for the care and attention that was clearly spent because everything was perfect. Honestly, it was like every little thing was carefully put in its place and every surface was expertly cleaned. You could easily tell how much care and attention was spent making sure I came home happy. If you're reading this review, you may be interested in hiring a cleaning service but have similar concerns about actually hiring one like I did. If so, I hope this helps in your calculus for reaching a decision. I was very pleased in my decision to hire ECT and I'm certain that going forward, I will actually want to come home instead on being depressed whenever I walk through my door.

Booked a cleaning and Fary and her team did a great job. Everything was cleaned and organized and…read morethey were very thorough and fast. Would absolutely use them again!